SMILE MEDIATION LTD
Smile Mediation Ltd (formerly known as Specialist Mediation in Lancashire East (SMILE) Ltd) provides community, family (non legal matters) & workplace mediation, restorative approaches, conflict coaching, group facilitation, training and workshops in communities across the UK.
Objects
“The Company is restricted to the following objects for the benefit of the public in the United Kingdom:(a) To facilitate the administration of the law by the promotion of arbitration, mediation and conciliation services to settle civil disputes. (b) To promote the preservation of public order through the provision of services for mediation and conciliation between people, organisations and groups who are involved in disputes or interpersonal conflicts. (c) To promote the preservation of public order through the provision of services for mediation and conciliation between victims of crime and offenders and for the preservation and protection of the well-being of such victims and the rehabilitation of such offenders. (d) To promote the protection of people and property from, and the prevention of, criminal acts in partnership with the police. (e) To advance the education of the public in the causes and effects of disputes and the skills of mediation, conflict prevention, management and resolution through the development of community initiatives and training and by such other means as the board of trustees may from time to time decide.(f) To develop the capacity and skills of people who are members of socially disadvantaged communities through the provision of community initiatives relating to mediation, conflict prevention, management and resolution such that they are better able to identify, and help meet, their needs and to participate more fully in society.”
Financial health, per its FY2026 accounts
The accounts state that the charity reported a net surplus of £3,457 for the year ended 31 March 2026, with total incoming resources of £217,944 against resources expended of £214,487. Per the trustees' report, unrestricted reserves stood at £57,716, while restricted reserves were £23,358. The charity is classified as a small company and is not required to have its accounts audited.
What the accounts disclose
“The sole member is the parent company Resolve ASB.” — page 15
“Pension liability 570” — page 15
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2026
- Volunteers: 90
- Government income: £28,745 — contracts £28,745 (2); 13% of the £217,944 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 62
- Government income: £1,320 — grants £1,320 (1); under 1% of the £184,008 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 50
- Government income: £40,461 — contracts £40,461 (10); 31% of the £130,583 total gross income on the same return
Trustees
- Alex Wrigley
- Catherine Dobson
- Elizabeth Smith
- Joanne Swift
- Peter Kenyon
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2026 | £218k | £214k |
| 31/03/2025 | £184k | £143k |
| 31/03/2024 | £131k | £120k |
| 31/03/2023 | £95k | £149k |
| 31/03/2022 | £133k | £110k |
Common questions
Is SMILE MEDIATION LTD financially healthy?
Per its FY2026 accounts: The accounts state that the charity reported a net surplus of £3,457 for the year ended 31 March 2026, with total incoming resources of £217,944 against resources expended of £214,487. Per the trustees' report, unrestricted reserves stood at £57,716, while restricted reserves were £23,358. The charity is classified as a small company and is not required to have its accounts audited. Its FY2026 accounts were independently examined.
Who funds SMILE MEDIATION LTD?
Funders whose own accounts filings name SMILE MEDIATION LTD as a grant recipient include BURNLEY PENDLE AND ROSSENDALE COUNCIL FOR VOLUNTARY SERVICE, THE FORTE CHARITABLE FOUNDATION.
Shared trustees with funders
- Peter Kenyon — trustee here and at BURNLEY PENDLE AND ROSSENDALE COUNCIL FOR VOLUNTARY SERVICE
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| BURNLEY PENDLE AND ROSSENDALE COUNCIL FOR VOLUNTARY SERVICE | FY2021 | £140k | Prescription for Wellbeing and Population Health Management grants |
| THE FORTE CHARITABLE FOUNDATION | FY2024 | £9k | 32% of the salary costs of an apprentice for a charity providing mediation and conflict resolution for communities in Burnley, Lancashire. |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 15/08/2024 | £20k | Volunteer Wellbeing Facilitator Post |
| The National Lottery Community Fund | 07/07/2023 | £10k | Recruiting; Supporting and Upskilling Volunteer Community Mediators |
| The National Lottery Community Fund | 15/10/2021 | £10k | Recruitment & Training - Volunteer Mediators |
| The National Lottery Community Fund | 25/10/2012 | £10k | Training Volunteer Mediators at Smile Mediation Ltd |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| CHILDREN WITH CANCER UK | 1 | £375k |
| Flat Iron Trust | 1 | £110k |
| THE BAND TRUST | 1 | £93k |
| CANARY WHARF CONTRACTORS FUND | 1 | £86k |
| THE TOY TRUST | 1 | £55k |
| THE CLARKSON FOUNDATION | 1 | £54k |
| THE GEOFF & FIONA SQUIRE FOUNDATION | 1 | £35k |
| CRH CHARITABLE TRUST | 1 | £31k |
Charities like this
- SMILE GROUP
- SMILE INTERNATIONAL
- ASHFORD MEDIATION SERVICE
- CALM MEDIATION
- PORTSMOUTH MEDIATION SERVICE
- LAMBETH MEDIATION SERVICE
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| SMILE MEDIATION LTD | £218k | — | 0 | unclear | — | no doubt |
| SMILE GROUP | £281k | — | 0 | within | — | no doubt |
| SMILE INTERNATIONAL | £244k | — | 0 | above | — | no doubt |
| ASHFORD MEDIATION SERVICE | £52k | — | 0 | below | — | no doubt |
| CALM MEDIATION | £589k | — | 0 | below | — | no doubt |
| PORTSMOUTH MEDIATION SERVICE | £223k | — | 0 | above | — | no doubt |