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CITIZENS ADVICE WALTHAM FOREST LTD

Registered charity 1075780 · accounts filings on the Charity Commission register · also known as EAST LONDON FINANCIAL INCUSION UNIT, LEYTONSTONE CAB, WALTHAM FOREST CAB, WALTHAM FOREST CITIZENS ADVICE BUREAU SERVICE, WALTHAMSTOW CAB

The provision of a generalist advice and specialist Welfare Benefits , Debt and Immigration casework services to the residents of the London Borough Waltham Forest.

Causes: Education/training · The Advancement Of Health Or Saving Of Lives · Disability · The Prevention Or Relief Of Poverty · Human Rights/religious Or Racial Harmony/equality Or Diversity · website · Get email alerts

Latest income
£1.3m
Latest spending
£1.3m
Registered
1999
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a surplus of £41,823 for the year ended 31 March 2025, with total funds increasing to £498,867. Per the trustees' report, unrestricted reserves of £494,437 exceeded the stated policy target of £393,352, representing three months of planned expenditure. The trustees confirmed sufficient resources to continue operating for the foreseeable future with no material uncertainties identified.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Highest-paid employee band: £60,001 - £70,000 — below the median for charities its size (£70k)
“One employee received a salary of between £60,000 and £70,000” — page 24
Per its FY2025 accounts as filed with the Charity Commission.
Employees paid over £60,000: 1
“One employee received a salary of between £60,000 and £70,000” — page 24
Per its FY2025 accounts as filed with the Charity Commission.
Reserves policy: three months of the forthcoming year’s planned expenditure (held: £494k)
“the Trustees consider that the optimum amount to set aside is £393,352, an amount equivalent to three months of the forthcoming year’s planned expenditure.” — page 8
Per its FY2025 accounts as filed with the Charity Commission.
Pension scheme deficit: £40.6m
“The most recent formal actuarial valuation of the Plan was as at 31 March 2022 and revealed a funding deficit of £53,536,000.” — page 31
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Hartley Fowler LLP. Discloses 6 of 6 completeness components.

Corporate structure

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Public profiles (found on the charity’s own website): facebook

Structured financials (annual return, FY ending 31/03/2025)

Total income
£1.3m
Total spending
£1.3m
Reserves (reported)
£388k
Employees
31

Reported reserves equal ~3.6 months of spending — below the median for charities its size (median 4.8 months; benchmarks).

Per its annual return, largest income source: Charitable activities (100% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.2%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Throughout London

Income and spending

Financial year endIncomeSpending
31/03/2025£1.3m£1.3m
31/03/2024£1.7m£1.6m
31/03/2023£1.7m£1.7m
31/03/2022£1.9m£1.9m
31/03/2021£2.1m£2.1m

Common questions

Is CITIZENS ADVICE WALTHAM FOREST LTD financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a surplus of £41,823 for the year ended 31 March 2025, with total funds increasing to £498,867. Per the trustees' report, unrestricted reserves of £494,437 exceeded the stated policy target of £393,352, representing three months of planned expenditure. The trustees confirmed sufficient resources to continue operating for the foreseeable future with no material uncertainties identified. Its FY2025 accounts were audited by Hartley Fowler LLP.

What does the highest-paid employee of CITIZENS ADVICE WALTHAM FOREST LTD earn?

Per its FY2025 accounts, the highest-paid employee was in the £60,001 - £70,000 band, and 1 employees earned over £60,000.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund31/07/2025£20kSUPPORTING FAMILIES IN CRISIS
Greater London Authority (GLA)25/04/2024£73kYear 3 Advice in Community Settings
City Bridge Foundation26/09/2019£99kGrant to CITIZENS ADVICE WALTHAM FOREST
City Bridge Foundation24/05/2016£143kGrant to CITIZENS ADVICE WALTHAM FOREST
The National Lottery Community Fund03/07/2009£10kNew Phone/IT systems for Walthamstow CAB

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

FunderSimilar charities fundedAmount to them
THE LEGAL EDUCATION FOUNDATION1£560k
JUSTICE COLLABORATIONS1£275k
LONDON LEGAL SUPPORT TRUST1£101k
THE ACCESS TO JUSTICE FOUNDATION1£70k
THE EDGAR E LAWLEY FOUNDATION1£2k

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with Citizens Advice Sandwell & Walsall Ltd.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
CITIZENS ADVICE WALTHAM FOREST LTD£1.3m£60,001 - £70,0001above—no doubt
Citizens Advice Sandwell & Walsall Ltd FY2025£2.1m——within—no doubt
WATFORD CITIZENS ADVICE BUREAU FY2025£615k—0unclear—no doubt
COMMUNITY ADVICE AND LAW SERVICE LTD FY2025£4.2m—0above—no doubt
CAMDEN CITIZENS ADVICE BUREAUX SERVICE LIMITED FY2025£1.6m—0unclear—no doubt
HAMMERSMITH AND FULHAM CITIZENS ADVICE BUREAUX SERVICE FY2025£1.7m——unclear—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.