SUTTON BOROUGH CITIZENS' ADVICE BUREAUX

Registered charity 1061654 · accounts filings on the Charity Commission register · also known as CITIZENS ADVICE BUREAUX, Citizens Advice Sutton

ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities, and equally to exercise a responsible influence on the development of services both locally and nationally.

Objects

THE COMPANY'S OBJECTS ARE FOR THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN THE AREA OF THE LONDON BOROUGH OF SUTTON AND SURROUNDING AREAS.

Area of benefit: LONDON BOROUGH OF SUTTON AND SURROUNDING AREAS.

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · Education/training · The Advancement Of Health Or Saving Of Lives · Disability · The Prevention Or Relief Of Poverty · Accommodation/housing · website · Get email alerts

Registered contact address: Sutton, London, England (from the postcode on the register)

Latest income
£2.1m
Latest spending
£2.0m
Registered
1997
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net surplus of £193,700 for the year ended 31 March 2025, with total unrestricted reserves standing at £483,468. The trustees note that the charity has sufficient unrestricted reserves to cover approximately three months of operating costs and aims to raise this to four months in the future. The pension scheme, previously in deficit, is now in a net asset position of £169,000, although no asset is recognised on the balance sheet due to lack of an unconditional right to refund.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: Grants (72% of income)
“Grant income increased by £137,979 (11%) to £1,358,468 from £1,220,489.”
Per its FY2025 accounts as filed with the Charity Commission.
Reserves position: below the charity's own stated reserves policy
“The charity has unrestricted reserves (excluding designated reserves) to provide for about three months operating costs. Citizens Advice Sutton will aim to raise the level of these reserves to about four months operating costs in the future.” — page 5
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Palmer McCarthy. Discloses 5 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Self-declared on the annual return for the financial year ending 31/03/2026

  • Volunteers: 52
  • Government income: £1,527,190 — contracts £491,522 (3), grants £1,035,668 (8); 74% of the £2,073,911 total gross income on the same return
  • Employees paid over £60,000: 1 (£70,001–£80,000: 1)

Self-declared on the annual return for the financial year ending 31/03/2025

  • Volunteers: 57
  • Government income: £1,440,249 — contracts £501,180 (3), grants £939,069 (6); 76% of the £1,886,377 total gross income on the same return

Self-declared on the annual return for the financial year ending 31/03/2024

  • Volunteers: 56
  • Government income: £628,017 — contracts £443,186 (3), grants £184,831 (3); 35% of the £1,793,891 total gross income on the same return
  • Employees paid over £60,000: 1 (£70,001–£80,000: 1)

Source: this charity’s annual returns on the Charity Commission register.

Annual return filing dates (Charity Commission record)

Of its last 5 annual returns with a recorded received date, 1 was received after the due date: year ending 31/03/2022 (received 13/03/2023, 41 days after the 31/01/2023 due date).

Due and received dates as recorded in the Commission’s annual-return data; the data does not say whether an extension was agreed. Source: this charity’s annual returns on the Charity Commission register.

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Structured financials (annual return, FY ending 31/03/2026)

Total income
£2.1m
Total spending
£2.0m
Cost of raising funds
£12k
Reserves (reported)
£572k
Employees
45

Reported reserves equal ~3.5 months of spending — below the median for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Charitable activities (100% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.6% of total income — below the median for charities its size (5.3%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Sutton

Income and spending

Financial year endIncomeSpending
31/03/2026£2.1m£2.0m
31/03/2025£1.9m£1.8m
31/03/2024£1.8m£1.8m
31/03/2023£1.7m£1.7m
31/03/2022£1.8m£1.8m

Common questions

Is SUTTON BOROUGH CITIZENS' ADVICE BUREAUX financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a net surplus of £193,700 for the year ended 31 March 2025, with total unrestricted reserves standing at £483,468. The trustees note that the charity has sufficient unrestricted reserves to cover approximately three months of operating costs and aims to raise this to four months in the future. The pension scheme, previously in deficit, is now in a net asset position of £169,000, although no asset is recognised on the balance sheet due to lack of an unconditional right to refund. Its FY2025 accounts were audited by Palmer McCarthy.

Who funds SUTTON BOROUGH CITIZENS' ADVICE BUREAUX?

Funders whose own accounts filings name SUTTON BOROUGH CITIZENS' ADVICE BUREAUX as a grant recipient include THE MILLS CHARITY.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
THE MILLS CHARITYFY2026£5kGrants - General Benefit

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
City Bridge Foundation02/09/2024£155kGrant to Citizens Advice Sutton
UK government01/04/2024£17kTransition to eVisa Fund
UK government29/09/2023£3kEU Settlement Grant Scheme Funding
City Bridge Foundation25/03/2021£201kGrant to Citizens Advice Sutton
UK government01/04/2020£34kEU Settlement Grant Scheme Funding 21/22
The National Lottery Community Fund18/04/2019£495kAdvicelink
The National Lottery Community Fund21/10/2015£430kSutton Advicelink
City Bridge Foundation25/09/2014£85kGrant to Citizens Advice Sutton
The National Lottery Community Fund06/08/2014£10kMaking change happen
The National Lottery Community Fund25/04/2013£346kSutton Advicelink (SAL)
The National Lottery Community Fund10/08/2006£5kPhotocopier

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with RUSHMOOR CITIZENS ADVICE BUREAUX.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
SUTTON BOROUGH CITIZENS' ADVICE BUREAUX£2.1m—0below—no doubt
RUSHMOOR CITIZENS ADVICE BUREAUX FY2026£1.8m—0above—no doubt
BRENT CITIZENS ADVICE BUREAUX FY2025£875k——above—noted
SCUNTHORPE AND DISTRICT CITIZENS ADVICE BUREAU FY2025£1.8m£60,001 - £70,0000unclear—no doubt
BARROW CITIZENS ADVICE BUREAU FY2026£453k—0above—no doubt
SOUTHWARK CITIZENS ADVICE BUREAUX SERVICE FY2025£2.1m—0above—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.