SOUTHWARK CITIZENS ADVICE BUREAUX SERVICE

Registered charity 1070263 · accounts filings on the Charity Commission register

Southwark Citizens Advice Bureaux Service aims to provide free, confidential, impartial and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and services and to ensure individuals do not suffer through a lack of knowledge or an inability to express their needs effectively.

Causes: Education/training · The Prevention Or Relief Of Poverty · Economic/community Development/employment · website · Get email alerts

Latest income
£2.1m
Latest spending
£2.0m
Registered
1998
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net surplus of £82,441 for the year ended 31 March 2025, with total unrestricted reserves standing at £1,356,417. The trustees confirm that these reserves are in line with their stated policy of maintaining approximately six months of working capital expenditure. The independent auditors concluded that there are no material uncertainties related to events or conditions that may cast significant doubt on the charity's ability to continue as a going concern.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Reserves policy: approximately six months working capital expenditure (held: £1.4m)
“maintain unrestricted funds not committed or invested in tangible fixed assets ("the free reserves") at a level of approximately six months working capital expenditure.”
Per its FY2025 accounts as filed with the Charity Commission.
Pension scheme deficit: £53.5m
“The most recent formal actuarial valuation of the Plan was as at 31 March 2022 and revealed a funding deficit of £53,536,000.” — page 34
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Menzies LLP. Discloses 5 of 6 completeness components.

Year-over-year changes

Comparing this charity’s FY2024 and FY2025 accounts as analysed by this site.

Corporate structure

What the charity says about itself (2024/2025)

From its own voluntary annual review / impact report — the charity’s account of its work, distinct from the statutory accounts analysed above.

The charity reports record levels of activity, helping with 60,920 new issues from 32,184 unique clients, representing a 24% increase in issues and 7% increase in clients compared to the previous year.
“Over the past 12 months we helped with 60,920 new issues (a 24% increase from the 49,279 handled in 2023-24), which came from 32,184 clients seen across the service in 2024-25 (an increase of 7% from the 29,987 assisted in 2023- 24).”
The charity achieved significant financial gains for its clients, totaling over £14.7 million, which is a 19% increase from the previous year.
“Through our work we were able to achieve financial gains for our clients of £14,728,231 in 2024-25 across all services (an increase of 19% from the 2023-24 financial gain of £12,369,166).”
Volunteers contributed significantly to the service, providing 30,000 hours of work valued at over £761,000.
“Over the last year volunteers contributed 30,000 hours of work to the service valued at £761,151.”
The charity's Macmillan and Dimbleby project, supporting cancer patients, achieved over £5.4 million in financial outcomes for clients.
“The project achieved over £5.4 million in financial outcomes for clients last year, meaning that patients are better able to attend their appointments and deal with their financial issues, whilst on their cancer journey.”

Funders the charity credits

Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Property (HM Land Registry)

2 registered titles in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Public profiles (found on the charity’s own website): facebook

Structured financials (annual return, FY ending 31/03/2025)

Total income
£2.1m
Total spending
£2.0m
Reserves (reported)
£1.4m
Employees
38

Reported reserves equal ~8.2 months of spending — above the median for charities its size (median 4.8 months; benchmarks).

Per its annual return, largest income source: Charitable activities (98% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.2%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Bexley · Bromley · Greenwich · Lambeth · Lewisham · Southwark

Income and spending

Financial year endIncomeSpending
31/03/2025£2.1m£2.0m
31/03/2024£1.9m£1.7m
31/03/2023£1.6m£1.7m
31/03/2022£1.8m£1.8m
31/03/2021£1.8m£1.8m

Common questions

Is SOUTHWARK CITIZENS ADVICE BUREAUX SERVICE financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a net surplus of £82,441 for the year ended 31 March 2025, with total unrestricted reserves standing at £1,356,417. The trustees confirm that these reserves are in line with their stated policy of maintaining approximately six months of working capital expenditure. The independent auditors concluded that there are no material uncertainties related to events or conditions that may cast significant doubt on the charity's ability to continue as a going concern. Its FY2025 accounts were audited by Menzies LLP.

Who funds SOUTHWARK CITIZENS ADVICE BUREAUX SERVICE?

Funders whose own accounts filings name SOUTHWARK CITIZENS ADVICE BUREAUX SERVICE as a grant recipient include UNITED ST SAVIOUR'S CHARITY.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
UNITED ST SAVIOUR'S CHARITYFY2023£100kProvision of outreach based IAG in foodbanks
UNITED ST SAVIOUR'S CHARITYFY2024£54kExtended funding towards the Southwark Universal Credit Support project
UNITED ST SAVIOUR'S CHARITYFY2023£15kExtended funding towards the Southwark Universal Credit Support project
UNITED ST SAVIOUR'S CHARITYFY2024£5kProvision of outreach based IAG in foodbanks

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
London Borough of Southwark31/03/2024£24kGrant to Citizens Advice Southwark
London Borough of Southwark31/03/2024£30kGrant to Citizens Advice Southwark
London Borough of Southwark31/03/2024£15kGrant to Citizens Advice Southwark
London Borough of Southwark31/03/2024£15kGrant to Citizens Advice Southwark
City Bridge Foundation25/09/2023£161kGrant to Citizens Advice Southwark
London Borough of Southwark31/03/2023£22kGrant to Citizens Advice Southwark
London Borough of Southwark31/03/2022£72kGrant to Citizens Advice Southwark
London Borough of Southwark31/03/2022£34kGrant to Citizens Advice Southwark
London Borough of Southwark31/03/2022£22kGrant to Citizens Advice Southwark
London Borough of Southwark01/04/2020£3kGrant to Citizens Advice Southwark
London Borough of Southwark01/04/2020£22kGrant to Citizens Advice Southwark
London Borough of Southwark01/04/2020£5kGrant to Citizens Advice Southwark
London Borough of Southwark01/04/2019£22kGrant to Citizens Advice Southwark
London Borough of Southwark01/04/2018£22kGrant to Citizens Advice Southwark
City Bridge Foundation21/08/2017£2kEco audit to Citizens Advice Southwark
London Borough of Southwark01/04/2017£22kGrant to Southwark Citizens Advice Bureau
London Borough of Southwark01/04/2016£600Grant to Citizens Advice Southwark
London Borough of Southwark01/04/2016£22kGrant to Southwark Citizens Advice Bureau
The National Lottery Community Fund25/09/2015£178kExtended Training Support Project
City Bridge Foundation16/07/2014£161kGrant to Citizens Advice Southwark
The National Lottery Community Fund02/08/2012£970kMoney Savvy Southwark
The National Lottery Community Fund10/05/2011£127kTraining Support Project
The National Lottery Community Fund18/03/2010£10kCommunication Development Project
The National Lottery Community Fund04/09/2008£411kSouthwark Integrated Legal Advice Network

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with Citizens Advice Mid Mercia.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
SOUTHWARK CITIZENS ADVICE BUREAUX SERVICE£2.1m—0above—no doubt
Citizens Advice Mid Mercia FY2025£5.1m——unclear—no doubt
SUTTON BOROUGH CITIZENS' ADVICE BUREAUX FY2025£1.9m—0below—no doubt
SCUNTHORPE AND DISTRICT CITIZENS ADVICE BUREAU FY2025£1.8m£60,001 - £70,0000unclear—no doubt
HOUNSLOW CITIZENS ADVICE BUREAUX SERVICE FY2025£1.3mmore than £60,0001unclear—no doubt
Citizens Advice South West Surrey FY2025£1.4m—0below—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.