CARERS TRUST HEART OF ENGLAND

Registered charity 1057024 · accounts filings on the Charity Commission register · also known as COVENTRY CROSSROADS, CROSSROADS, COVENTRY & WARWICKSHIRE, RUGBY CROSSROADS, WARWICK & DISTRICT CROSSROADS

To provide information, advice and support services to carers of adults and children with care needs to enable them to continue in their caring role and by providing practical replacement care by recruiting, training and employing staff to take the place of the carer, thereby giving them a "break" or "time out" from their caring responsibilities.

Objects

TO RELIEVE THE STRESSES EXPERIENCED BY CARERS, AND CHILDREN AND ADULTS WHO HAVE CARE NEEDS, AS A RESULT OF DISABILITY, ILLNESS OR AGE BY OFFERING A RESPITE SERVICE THROUGH THE PROVISION OF COMMUNITY-BASED SUPPORT WORKERS

Area of benefit: NOT DEFINED

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: Education/training · The Advancement Of Health Or Saving Of Lives · Disability · website · Get email alerts

Registered contact address: Coventry, West Midlands, England (from the postcode on the register)

Latest income

£2.7m

Latest spending

£2.6m

Registered

1996

Accounts read

FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity ended the year with a surplus of £31,260 and total reserves of £2,856,886. Per the trustees' report, the actual free reserves equate to £2,463,641, which accounts for 5 months of running costs. The charity relies heavily on statutory funding, with state bodies providing 81% of total income.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: Statutory Authorities (81% of income)

“These state bodies provided 81% (2024: 83%) of our total income.” — page 10

Per its FY2025 accounts as filed with the Charity Commission.

Reserves policy: three and six months of annual expenditure (held: £2.5m)

“The baseline requirement is to have reserves equating to between three and six months of annual expenditure.”

Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by LDP Luckmans. Discloses 4 of 6 completeness components.

Year-over-year changes

Reserves position vs the charity's own policy moved from "above" (FY2024) to "within" (FY2025).

Comparing this charity’s FY2024 and FY2025 accounts as analysed by this site.

In its annual return the charity told the Commission it is also regulated by: Care Quality Commission. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Investment
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Self-declared on the annual return for the financial year ending 31/03/2025

Volunteers: 14
Government income: £2,169,605 — contracts £443,404 (3), grants £1,726,201 (11); 81% of the £2,689,252 total gross income on the same return
Employees paid over £60,000: 2 (£60,001–£70,000: 1; £70,001–£80,000: 1)

Self-declared on the annual return for the financial year ending 31/03/2024

Volunteers: 7
Government income: £2,115,472 — contracts £457,822 (3), grants £1,657,650 (12); 83% of the £2,544,974 total gross income on the same return
Employees paid over £60,000: 2 (£70,001–£80,000: 1; £80,001–£90,000: 1)
Trustee benefits, answered Yes to: any trustee benefit; payments to trustees for services to the charity

Self-declared on the annual return for the financial year ending 31/03/2023

Volunteers: 8
Government income: £2,293,445 — contracts £429,046 (3), grants £1,864,399 (8); 86% of the £2,671,729 total gross income on the same return
Employees paid over £60,000: 2 (£60,001–£70,000: 1; £70,001–£80,000: 1)

Source: this charity’s annual returns on the Charity Commission register.

In the news

Recent coverage mentioning this charity by name (automated match; headlines belong to their publishers).

Warwickshire County Council & Carers Trust Heart of England pledge support for Carers Week 2026 warwickshire.gov.uk · 02/06/2026
Coventry and Warwickshire celebrate local heroes at the Carers Trust Heart of England Carer Awards 2025 warwickshire.gov.uk · 27/11/2025

Corporate structure

Registered company of the charity Companies House 03206963

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

BELLAMY, Nigel Robert — director, appointed 06/12/2024on trustee list
MILLS, Christopher Jon — director, appointed 30/04/2024on trustee list
BACON, Nigel Douglas — director, appointed 30/04/2024on trustee list
WATKINS, Angela Jane — director, appointed 19/04/2023on trustee list
TRACE, Jonathan Neil — director, appointed 19/04/2023on trustee list
COBB, Stephen — director, appointed 30/11/2021on trustee list
VILLETTE, Robert Stephen — director, appointed 30/07/2020on trustee list
VAGDIA, Dhiran — director, appointed 15/07/2009on trustee list
DALE, Claire Louise — secretary, appointed 04/01/2022

Official officers record.

CQC provider record: Carers Trust, Heart Of England — Registered, 3 registered locations, 1 regulated activity, last inspected 27/11/2018.charity number confirmed by CQC CQC record

Structured financials (annual return, FY ending 31/03/2025)

Total income

£2.7m

Total spending

£2.6m

Cost of raising funds

£62k

Reserves (reported)

£2.7m

Employees

Reported reserves equal ~12.5 months of spending — in the top quarter for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Charitable activities (94% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 2.3% of total income — below the median for charities its size (5.3%) (benchmarks).

Care Quality Commission ratings

CQC inspection ratings for services run by a provider matching this charity’s name (matched by name; verify provider identity on CQC’s site).

Coventry Crossroads: Good (08/11/2018) · CQC record

Register events

Received assets from another charity (30/06/2016) — per the register’s event history; asset transfers typically record mergers or reorganisations.

Trustees · trustee networks

Angela Jane Watkins
Christopher Jon Mills
DHIRAN VAGDIA · trustee of 1 other charity
Jonathan Neil Trace
Nigel Bellamy · trustee of 1 other charity
Nigel Douglas Bacon
Robert Villette
Stephen Cobb

Trustee list from the Charity Commission register (current, not historical).

Operates in: Coventry City · Warwickshire

Income and spending

Financial year end	Income	Spending
31/03/2025	£2.7m	£2.6m
31/03/2024	£2.5m	£2.7m
31/03/2023	£2.7m	£2.4m
31/03/2022	£3.2m	£3.2m
31/03/2021	£3.8m	£3.7m

Common questions

Is CARERS TRUST HEART OF ENGLAND financially healthy?

Per its FY2025 accounts: The accounts state that the charity ended the year with a surplus of £31,260 and total reserves of £2,856,886. Per the trustees' report, the actual free reserves equate to £2,463,641, which accounts for 5 months of running costs. The charity relies heavily on statutory funding, with state bodies providing 81% of total income. Its FY2025 accounts were audited by LDP Luckmans.

Who funds CARERS TRUST HEART OF ENGLAND?

Funders whose own accounts filings name CARERS TRUST HEART OF ENGLAND as a grant recipient include CARERS TRUST, THE EDWARD CADBURY CHARITABLE TRUST, COVENTRY CHURCH (MUNICIPAL) CHARITIES, THE MICHAEL MARSH CHARITABLE TRUST, EMERTON-CHRISTIE CHARITY.

Known funders

Grants to this charity found in funders’ own accounts filings.

Funder	Year	Amount	Purpose (as stated by the funder)
CARERS TRUST	FY2025	£74k	Grant to Network Partner
THE EDWARD CADBURY CHARITABLE TRUST	FY2025	£3k	Compassionate Support
COVENTRY CHURCH (MUNICIPAL) CHARITIES	FY2025	£2k	Grants: Relief in need
THE MICHAEL MARSH CHARITABLE TRUST	FY2026	£2k	People with Disability
EMERTON-CHRISTIE CHARITY	FY2025	£2k
THE WARWICKSHIRE MASONIC CHARITABLE ASSOCIATION LIMITED	FY2021	£1k
C B AND H H TAYLOR 1984 TRUST	FY2023	£1k
THE MICHAEL MARSH CHARITABLE TRUST	FY2024	£1k	Children / Young People
WEST ORCHARD UNITED REFORMED CHURCH CHARITY	FY2024	£342
WEST ORCHARD UNITED REFORMED CHURCH CHARITY	FY2025	£342

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funder	Date	Amount	Purpose
The National Lottery Community Fund	25/09/2025	£375k	Stepping Forward – Supporting Young Carers into Adulthood
The National Lottery Community Fund	22/03/2024	£20k	STARS Club
The National Lottery Community Fund	30/06/2022	£255k	Young Carers Coventry
The National Lottery Community Fund	29/10/2021	£55k	Coventry Young Carers
The National Lottery Community Fund	02/06/2016	£274k	Improving Lives of Family Carers
The National Lottery Community Fund	16/12/2015	£476k	Young Carers Can
The National Lottery Community Fund	30/11/2006	£33k	To provide personal and respite domicillary care to carers and disabled peo

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Funder	Similar charities funded	Amount to them
THE PEARS FAMILY CHARITABLE FOUNDATION	2	£5.2m
THE FIDELITY UK FOUNDATION	2	£831k
THE DULVERTON TRUST	2	£240k
THE LAWSON TRUST CIO	2	£28k
CECIL PILKINGTON CHARITABLE TRUST	2	£9k
THE SIR JAMES ROLL CHARITABLE TRUST	2	£5k
CHAPMAN CHARITABLE TRUST	2	£5k
THE IAN ASKEW CHARITABLE TRUST	2	£4k

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CARERS TRUST.

CARERS TRUST income £13.0m
CARERS UK income £4.7m
CARE FOR THE CARERS income £1.7m
SUTTON CARERS CENTRE CHARITY COMPANY income £733k
ENFIELD CARERS CENTRE income £1.5m
CARERS' SUPPORT EAST KENT income £2.1m

Side by side with its peers

Charity	Income	Top pay band	Staff >£60k	Reserves vs policy	Fundraising cost	Going concern
CARERS TRUST HEART OF ENGLAND	£2.7m	—	—	within	—	no doubt
CARERS TRUST FY2025	£13.0m	—	—	above	8.0%	no doubt
CARERS UK FY2026	£4.7m	—	—	below	—	no doubt
CARE FOR THE CARERS FY2025	£1.7m	—	0	unclear	—	no doubt
SUTTON CARERS CENTRE CHARITY COMPANY FY2025	£733k	more than £60,000	1	above	—	no doubt
ENFIELD CARERS CENTRE FY2025	£1.5m	—	—	unclear	—	no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.