RICHMOND UPON THAMES CROSSROADS CARE SCHEME

Registered charity 1053224 · accounts filings on the Charity Commission register · also known as RICHMOND CROSSROADS CARE

Classification: 103 Medical/Health/Sickness 104 DisabilityWe provide respite care for Carers of all ages, our highly qualified staff offer person-centred services to meet the needs of the carers and the cared for. We run a 'Caring Cafe' for people living with Dementia and their carers, a Saturday club for children with learning difficulties, a carers drop incorporating digital tablet training

Objects

(A)TO RELIEVE STRESSES EXPERIENCED BY CARERS AND CHILDREN AND ADULTS WHO HAVE CARE NEEDS, AS A RESULT OF DISABILITY, ILLNESS, OR AGE BY OFFERING A RESPITE SERVICE THROUGH THE PROVISION OF COMMUNITY BASED SUPPORT WORKERS.THE AREA OF BENEFIT SHALL BE THE BOROUGH OF RICHMOND-UPON-THAMES AND THE ROYAL BOROUGH OF KINGSTON -UPON-THAMES AS AGREED BY THE BOARD OF TRUSTEES OF CROSSROADS ASSOCIATION.

Area of benefit: LONDON BOROUGHS OF RICHMOND UPON THAMES AND KINGSTON UPON THAMES

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: Education/training · The Advancement Of Health Or Saving Of Lives · Disability · website · Get email alerts

Registered contact address: Richmond upon Thames, London, England (from the postcode on the register)

Financial health, per its FY2025 accounts

The accounts state that the charity ended the financial year with a small managed deficit of £13,725, resulting from strategic investments in workforce growth and service adaptation amidst rising operational costs. Despite this expenditure, the trustees report maintaining reserves in line with their policy, covering three months of core expenditure, to ensure financial stability. The auditor confirmed that the use of the going concern basis of accounting is appropriate with no material uncertainties identified.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts audited by PB Associates Chartered Accountants. Discloses 6 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Care Quality Commission. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Source: this charity’s annual returns on the Charity Commission register.

Corporate structure

• Registered company of the charity Companies House 03004206

Public fundraising profile: JustGiving — Crossroads Care Richmond and Kingston upon Thames. (matched by registered charity number).

Funders the charity credits

Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).

• Richmond Foundation — “We would like to extend enormous thanks to all our supporters, volunteers and funders, particularly Richmond Foundation , Hampton Fund …” (source page)
• Hampton Fund — “We would like to extend enormous thanks to all our supporters, volunteers and funders, particularly Richmond Foundation , Hampton Fund …” (source page)
• The Barnes Fund — “We would like to extend enormous thanks to all our supporters, volunteers and funders, particularly Richmond Foundation , Hampton Fund …” (source page)
• The Victoria Foundation — “The Victoria Foundation is the parent charity of The New Victoria Hospital in Kingston; one of the few remaining independent hospitals in th…” (source page)
• The Richmond Charities — “The Richmond Charities provides a vibrant, friendly and caring community where older people are encouraged to live full and active lives wit…” (source page)
• City Bridge Trust — “City Bridge Trust provides grants and uses their resources to help communities foster connections, become more resilient and build a more eq…” (source page)

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

• NASH, Michael Andrew — director, appointed 05/06/2026on trustee list
• RAMSAY, Deborah Ann — director, appointed 13/09/2023on trustee list
• FERGUSON-JONES, Tara Louise — director, appointed 13/09/2023on trustee list
• LANE, Geoff — director, appointed 10/06/2021on trustee list
• VINES, Jane — director, appointed 31/01/2019on trustee list
• DANGOOR, Margaret Patricia — director, appointed 14/11/2018on trustee list
• FERGUSON, Ann — director, appointed 18/07/2018on trustee list
• ADCOCK, Peter Jonathan — director, appointed 21/01/2015on trustee list

Official officers record.

CQC provider record: Richmond Upon Thames Crossroads Care — Registered, 1 registered location, 1 regulated activity, last inspected 11/09/2019.charity number confirmed by CQC CQC record

Public profiles (found on the charity’s own website): facebook

Structured financials (annual return, FY ending 31/03/2025)

Reported reserves equal ~2.1 months of spending — in the bottom quarter for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Charitable activities (94% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 7.6% of total income — above the median for charities its size (4.9%) (benchmarks).

Trustees · trustee networks

• Peter Adcockchair
• Ann Ferguson
• Deborah Ramsay
• Geoff Lane
• Jane Vines
• Margaret Dangoor
• Michael Nash
• Tara Ferguson-Jones

Trustee list from the Charity Commission register (current, not historical).

Operates in: Kingston Upon Thames · Richmond Upon Thames · Surrey · Wandsworth

Income and spending

Common questions

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with ROTHERHAM CROSSROADS - CARING FOR CARERS.

• ROTHERHAM CROSSROADS - CARING FOR CARERS income £2.3m
• SURREY CROSSROADS income £3.9m
• CROSSROADS CARING FOR CARERS WORCESTERSHIRE income £342k
• CROSSROADS CARE KENT income £4.3m
• DUDLEY CROSSROADS income £264k
• CROSSWAYS COMMUNITY income £1.8m

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.