CROSSWAYS COMMUNITY
We help people who experience enduring mental health difficulties. Accommodation is available for up to 40 people mainly through our registered care home, hostel & independent living flats in Tunbridge Wells.We offer person-centred care and our residents are encouraged through their support workers to take responsibility for their own lives with a view to moving back into the local community.
Objects
To relieve sickness and to preserve the health of people suffering from poor mental health of any description or in need of rehabilitation as a result of such poor health by the provision of all appropriate means including (but not limited to) accommodation, equipment, facilities for work or recreation, treatment, support, care, counselling, education, training and practical advice. To advance the education of the public in mental health by the provision of all appropriate means including (but not limited to) information, teaching, seminars, support, care, counselling, advocacy, campaigning and practical advice. To advance the Protestant and Evangelical faithTo deliver these objects as a response to the love of God and the example of Jesus Christ.
Financial health, per its FY2025 accounts
The accounts state that the charity generated a net deficit of £125,549 for the year ended 30 April 2025, following a deficit of £313,523 in the prior year. Per the trustees' report, unrestricted reserves stood at £8,818,751, which exceeds the stated policy target of retaining no less than six months' running costs. The charity maintains a positive working capital position of £1,539,540 and bank balances of £1,506,403 at year end.
What the accounts disclose
“The trustees of Crossways Community have a policy stating that no less than six month's running costs are retained” — page 7
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 30/04/2025
- Volunteers: 31
- Government income: £1,554,374 — contracts £1,554,374 (10); 88% of the £1,771,761 total gross income on the same return
- Employees paid over £60,000: 1 (£70,001–£80,000: 1)
- Has a trading subsidiary
Self-declared on the annual return for the financial year ending 30/04/2024
- Volunteers: 23
- Government income: £1,656,285 — contracts £1,656,285 (11); 89% of the £1,866,298 total gross income on the same return
- Employees paid over £60,000: 1 (£70,001–£80,000: 1)
- Has a trading subsidiary
Self-declared on the annual return for the financial year ending 30/04/2023
- Volunteers: 21
- Government income: £1,844,767 — contracts £1,844,767 (11); 90% of the £2,048,185 total gross income on the same return
- Has a trading subsidiary
Leadership, per the charity’s website
- Andy Wheeler — Chief Executive
- Linden Sanders — Head of Finance and Operations
- Penny Rist — Head of Care (Care Homes)
- Louise Baker — Human Resources Manager
Property (HM Land Registry)
Structured financials (annual return, FY ending 30/04/2025)
Care Quality Commission ratings
- Crossways Community: Good
Register events
- Received assets from another charity (02/02/2023)
Trustees
- Julia Kirkchair
- Amy May Perkins
- Caroline Elizabeth Ridge Davis
- Dr Nicole Ruth Averill
- Monique London
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 30/04/2025 | £1.8m | £1.9m |
| 30/04/2024 | £1.9m | £2.2m |
| 30/04/2023 | £2.0m | £2.1m |
| 30/04/2022 | £2.3m | £2.0m |
| 30/04/2021 | £3.0m | £1.9m |
Common questions
Is CROSSWAYS COMMUNITY financially healthy?
Per its FY2025 accounts: The accounts state that the charity generated a net deficit of £125,549 for the year ended 30 April 2025, following a deficit of £313,523 in the prior year. Per the trustees' report, unrestricted reserves stood at £8,818,751, which exceeds the stated policy target of retaining no less than six months' running costs. The charity maintains a positive working capital position of £1,539,540 and bank balances of £1,506,403 at year end. Its FY2025 accounts were audited by Peter Hodgson & Co. Ltd..
Who funds CROSSWAYS COMMUNITY?
Funders whose own accounts filings name CROSSWAYS COMMUNITY as a grant recipient include THE S M B TRUST.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| THE S M B TRUST | FY2025 | £4k | |
| THE S M B TRUST | FY2024 | £4k | |
| THE S M B TRUST | FY2023 | £4k | |
| THE S M B TRUST | FY2022 | £3k |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| PETER HARRISON FOUNDATION | 1 | £20k |
| THE ORR MACKINTOSH FOUNDATION LIMITED | 1 | £10k |
| QUEENBOROUGH FISHERY TRUST | 1 | £5k |
| The Keith Howard Foundation | 1 | £5k |
| CHARLES S FRENCH CHARITABLE TRUST | 1 | £5k |
| THE LAWSON TRUST CIO | 1 | £4k |
| CHARITIES OF THOMAS WADE AND OTHERS | 1 | £4k |
| THE BANTAM CHARITABLE TRUST | 1 | £3k |
Charities like this
- CROSSROADS CARING FOR CARERS WORCESTERSHIRE
- DUDLEY CROSSROADS
- SURREY CROSSROADS
- CROSSROADS TRUST
- THE SANDWELL CROSSROADS CARE ATTENDANT SCHEME LIMITED
- CROSSROADS BRAINTREE AND CHELMSFORD LTD
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CROSSWAYS COMMUNITY | £1.8m | — | — | above | — | no doubt |
| CROSSROADS CARING FOR CARERS WORCESTERSHIRE | £342k | — | 0 | above | — | noted |
| DUDLEY CROSSROADS | £264k | — | 0 | unclear | — | no doubt |
| SURREY CROSSROADS | £3.9m | £100,000 + | 4 | above | — | no doubt |
| CROSSROADS TRUST | £80k | — | 0 | above | — | no doubt |
| THE SANDWELL CROSSROADS CARE ATTENDANT SCHEME LIMITED | £1.8m | — | 0 | above | — | no doubt |