TLC: TALK, LISTEN, CHANGE
TLC: Talk, Listen, Change provide a range of services in support of safe, healthy and happy relationships. These include: - counselling for children, young people, individual adults, couples and families- domestic abuse prevention programmes for perpetrators - mediation and separation services- community volunteering projects- partnership relationship-focussed projects
Financial health, per its FY2025 accounts
The accounts state that the charity reported a net surplus of £41,514 for the year ended 31 March 2025, with total unrestricted reserves standing at £624,442. Per the trustees' report, the charity considers its financial position to be stable, although it notes a shortfall against its 'smart reserve model' target of £839,055. The auditor confirmed that the financial statements are prepared on a going concern basis with no material uncertainties identified.
What the accounts disclose
“The number of employees whose annual remuneration was more than £60,000 is as follows: 2025 Number £70,001 to £80,000 1” — page 22
“The number of employees whose annual remuneration was more than £60,000 is as follows: 2025 Number £70,001 to £80,000 1” — page 22
“Current Reserves as of 31 March 2025 equal £624,442 .This is a shortfall of £214,613 of our required reserve level.” — page 7
“Included within other debtors is a loan balance of £149,254 (2024: £nil) which is due from Now You're Talking Therapy Limited, a subsidiary to the Charity.” — page 27
“TLC: Talk, Listen, Change is the parent charity of Now You're Talking Therapy Limited, a wholly owned subsidiary.” — page 24
Year-over-year changes
- Employees paid over £60,000: 0 (FY2024) → 1 (FY2025).
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (08/07/2026)
- Received assets from another charity (24/06/2026)
Trustees
- Sarah Elizabeth Inglebychair
- Adiba Sultan
- Alvin Raymode
- Barbara SHUTTLEWORTH
- Catherine Jowitt
- Chong Liu
- Gerard Drugan
- Grant Nicholas Lowe
- Sabreen Ahsan
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £4.7m | £4.6m |
| 31/03/2024 | £4.3m | £4.3m |
| 31/03/2023 | £4.4m | £4.4m |
| 31/03/2022 | £3.1m | £3.1m |
| 31/03/2021 | £2.1m | £2.0m |
Common questions
Is TLC: TALK, LISTEN, CHANGE financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a net surplus of £41,514 for the year ended 31 March 2025, with total unrestricted reserves standing at £624,442. Per the trustees' report, the charity considers its financial position to be stable, although it notes a shortfall against its 'smart reserve model' target of £839,055. The auditor confirmed that the financial statements are prepared on a going concern basis with no material uncertainties identified. Its FY2025 accounts were audited by Xeinadin Audit Limited.
What does the highest-paid employee of TLC: TALK, LISTEN, CHANGE earn?
Per its FY2025 accounts, the highest-paid employee was in the £70,001 - £80,000 band, and 1 employees earned over £60,000.
Who funds TLC: TALK, LISTEN, CHANGE?
Funders whose own accounts filings name TLC: TALK, LISTEN, CHANGE as a grant recipient include THE MACKIE FOUNDATION, THE BOOTH CHARITIES, DUCHY OF LANCASTER BENEVOLENT FUND, PINK RIBBON FOUNDATION, THE WO STREET CHARITABLE FOUNDATION.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| THE MACKIE FOUNDATION | FY2024 | £15k | |
| THE BOOTH CHARITIES | FY2024 | £5k | Relief of distress and sickness |
| THE MACKIE FOUNDATION | FY2025 | £4k | |
| DUCHY OF LANCASTER BENEVOLENT FUND | FY2023 | £4k | Youth and education |
| PINK RIBBON FOUNDATION | FY2024 | £3k | |
| THE WO STREET CHARITABLE FOUNDATION | FY2024 | £3k | |
| HAYS TRAVEL FOUNDATION | FY2022 | £2k | |
| PINK RIBBON FOUNDATION | FY2023 | £1k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 27/11/2025 | £20k | Making Better Choices |
| Postcode Lottery | 29/05/2025 | £131k | Now You’re Talking: growth and development |
| The National Lottery Community Fund | 03/03/2023 | £10k | Free counselling for vulnerable adults |
| Stockport MBC | 29/06/2020 | £10k | Grant to TLC for Stockport |
| Trafford Metropolitan Borough Council | 07/05/2020 | £2k | Trafford Crisis Fund Grant to Talk Listen Change |
| The National Lottery Community Fund | 03/04/2020 | £10k | TLC for Greater Manchester |
| Trafford Metropolitan Borough Council | 24/06/2017 | £2k | Voluntary Sector Grant to TLC: Talk, Listen, Change |
| Trafford Metropolitan Borough Council | 17/06/2017 | £1k | Voluntary Sector Grant to TLC: Talk, Listen, Change |
| The National Lottery Community Fund | 13/05/2015 | £10k | A4A - Relate GMS - Going Digital |
| Trafford Metropolitan Borough Council | 05/07/2014 | £4k | Voluntary Sector Grant to TLC: Talk, Listen, Change (awarded when known under former name: Relate GMS) |
| The National Lottery Community Fund | 07/07/2005 | £177k | To provide an advice and guidance service to families |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| COUTTS CHARITABLE FOUNDATION | 1 | £3.1m |
| THE YOUTH ENDOWMENT FUND CHARITABLE TRUST | 1 | £905k |
| IMPETUS - THE PRIVATE EQUITY FOUNDATION | 1 | £905k |
| THE FORTE CHARITABLE FOUNDATION | 1 | £60k |
| WALCOT EDUCATIONAL FOUNDATION | 1 | £30k |
| THE VAN NESTE FOUNDATION | 1 | £10k |
| NEWBY TRUST LIMITED | 1 | £10k |
| PILKINGTON CHARITIES FUND | 1 | £9k |
Charities like this
- TRAFFORD DOMESTIC ABUSE SERVICES
- Relationship Therapy North
- TALK FIRST
- The Relationships Counselling, Therapy and Mediation Service
- THE TAVISTOCK INSTITUTE OF MEDICAL PSYCHOLOGY
- RESPEITO LTD
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| TLC: TALK, LISTEN, CHANGE | £4.7m | £70,001 - £80,000 | 1 | below | — | no doubt |
| TRAFFORD DOMESTIC ABUSE SERVICES | £3.1m | — | — | unclear | — | no doubt |
| Relationship Therapy North | £376k | — | 0 | within | — | no doubt |
| TALK FIRST | £193k | — | 0 | unclear | — | no doubt |
| The Relationships Counselling, Therapy and Mediation Service | £1.1m | — | — | unclear | — | no doubt |
| THE TAVISTOCK INSTITUTE OF MEDICAL PSYCHOLOGY | £3.9m | — | — | below | — | material uncertainty |