BROMLEY CITIZENS ADVICE BUREAUX LIMITED

Registered charity 299762 · accounts filings on the Charity Commission register · also known as BECKENHAM AND PENGE CITIZENS ADVICE BUREAU, BROMLEY CITIZENS ADVICE, BROMLEY CITIZENS ADVICE BUREAU, BROMLEY TOWN CITIZENS ADVICE BUREAU, Citizens Advice Bromley, ORPINGTON CITIZENS ADVICE BUREAU

Provide a free, confidential, independent and impartial service of advice, information and counsel for the public who live or work in the London Borough of Bromley through its offices in Bromley and outreaches in Orpington and Penge. Ensure individuals do not suffer through a lack of knowledge or an inability to express their needs effectively.

Objects

TO PROMOTE ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE LONDON BOROUGH OF BROMLEY BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

Area of benefit: LONDON BOROUGH OF BROMLEY

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · Education/training · The Advancement Of Health Or Saving Of Lives · Disability · The Prevention Or Relief Of Poverty · Accommodation/housing · website · Get email alerts

Financial health, per its FY2025 accounts

The accounts state that the charity generated a net surplus of £96,609 for the year ended 31 March 2025, with total income of £946,243 and expenditure of £849,634. Per the trustees' report, the free reserve of £492,971 represented 6.6 months of budgeted expenditure, which exceeds the stated policy target of three to six months. The trustees consider this surplus to be a temporary situation anticipated to fund a budgeted trading deficit for the following financial year.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts independently examined (not a full audit). Discloses 6 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Campaigns and political activity policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investing charity funds policy and procedures
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

Corporate structure

• Registered company of the charity Companies House 02210997

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

• QUIRK, Peter David — director, appointed 23/09/2025on trustee list
• LANDRO, Estela Regina Rossi — director, appointed 20/05/2025on trustee list
• CROMPTON, Margaret Helen — director, appointed 26/03/2024on trustee list
• LOWE, Jana — director, appointed 26/03/2024on trustee list
• DIXSON, Mark — director, appointed 28/03/2023on trustee list
• DAVIES, Emma — director, appointed 24/05/2022on trustee list
• CZARNUSZEWICZ, Sacha — director, appointed 24/05/2022on trustee list
• GOMM, Caroline Anne — director, appointed 25/09/2019on trustee list

Official officers record.

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2025)

Reported reserves equal ~7.0 months of spending — above the median for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Charitable activities (99% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (4.9%) (benchmarks).

Trustees · trustee networks

• Mark Dixsonchair
• Caroline Gomm · trustee of 1 other charity
• Emma Davies
• Estela Landro
• Gabrielle Moore
• Jana Lowe
• Margaret Helen Crompton
• Peter David Quirk
• Sacha Czarnuszewicz

Trustee list from the Charity Commission register (current, not historical).

Operates in: Bromley

Income and spending

Common questions

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).