UNITED RESPONSE

Registered charity 265249 · accounts filings on the Charity Commission register · also known as UNITED RESPONSE LTD

United Response is a national charity that works with adults and young people with learning disabilities, mental health needs or physical disabilities. Our mission is to enable the people we support to take control of their lives. United Response is community based, working in many localities across England and Wales, providing everything from 24 hour care to a few hours of support a week.

Causes: Disability · Accommodation/housing · website · Get email alerts

Latest income
£106.7m
Latest spending
£108.0m
Registered
1973
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net deficit of £1.3 million for the year, resulting in total unrestricted free reserves of £9.2 million. This reserve level exceeds the Finance and Resources Committee's minimum target of £7.0 million, and the trustees confirm the organization has adequate resources to continue as a going concern.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: Contractual income (99% of income)
“Contractual income accounted for 99% of total revenue at £105.6m”
Per its FY2025 accounts as filed with the Charity Commission.
Reserves policy: £7.0m (held: £9.2m)
“This exceeded the minimum reserves target of £7.0m set by the Finance and Resources Committee in June 2022.”
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Crowe U.K. LLP. Discloses 4 of 6 completeness components.

Corporate structure

UNITED RESPONSE IN BUSINESS LIMITED — per its own Companies House accounts
  • Turnover: £231k
  • Donated/gift-aided to the charity: £39k
“United Response agreed to pay a grant of £38,611 in 2021 (2019/20 - £27,253) to United Response in Business Limited to cover this deficit in order for the company to continue its activities in support of the charity's objectives.”
UNITED RESPONSE SERVICES LTD — per its own Companies House accounts
  • Turnover: £59.0m
  • Profit before tax: £1.2m
  • Donated/gift-aided to the charity: £1.2m
  • Subcontracted delivery of services to parent company United Response.
“Payment to parent charity under gift aid scheme (1,171)”

Public fundraising profile: JustGiving — United Response (matched by registered charity number).

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Public-sector contracts awarded

From the official Contracts Finder and Find a Tender notices (supplier matched by exact registered name). Contract income is distinct from grants.

BuyerContractAwardedValue
THE ELECTORAL COMMISSIONDemocratic Engagement Projects 2025-2625/02/2026£61k
Nottinghamshire County CouncilCSE Quarter 2 (Dec-Feb) 2025/26 Call-Off Contracts30/11/2025£5.3m
Kirklees CouncilEMP for Supported Living Services Further Competitions Awarded on Lot 1 Qtr 3 2025/202630/09/2025£1.9m
York CollegeCA16070 - York College - Provision of Full-Time Job Coaches (x2)03/09/2025£90k
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCILProvider List for Supported Living Services in the Bradford District20/03/2023£180.0m
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCILDaytime Activities Provider List09/02/2021£50.0m
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCILDaytime Activities Provider List09/02/2021£50.0m
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCILDaytime Activities Provider List09/02/2021£50.0m
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARDContinuing Health Service in Cheshire & Merseyside——

Property (HM Land Registry)

47 registered titles in England and Wales held by the charity’s company or corporate body (16 freehold); recorded price paid £2.6m. All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

CQC provider record: United Response — Registered, 145 registered locations, 2 regulated activities, last inspected 05/12/2023.charity number confirmed by CQC CQC record

Public profiles (found on the charity’s own website): instagram (1,340 followers)

Advertised salaries (public job ads)

Roles this charity has advertised on CharityJob, matched on the exact employer name. A different source from the statutory pay bands above: these are asking salaries for vacancies, not what anyone was paid.

Structured financials (annual return, FY ending 31/03/2025)

Total income
£106.7m
Total spending
£108.0m
Cost of raising funds
£304k
Reserves (reported)
£16.7m
Employees
3,358

Reported reserves equal ~1.9 months of spending — below the median for charities its size (median 2.7 months; benchmarks).

Per its annual return, largest income source: Charitable activities (99% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.3% of total income — below the median for charities its size (2.9%) (benchmarks).

Care Quality Commission ratings

CQC inspection ratings for services run by a provider matching this charity’s name (matched by name; verify provider identity on CQC’s site).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/03/2025£106.7m£108.0m
31/03/2024£106.5m£109.4m
31/03/2023£100.2m£109.0m
31/03/2022£97.0m£96.7m
31/03/2021£96.9m£95.2m

Common questions

Is UNITED RESPONSE financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a net deficit of £1.3 million for the year, resulting in total unrestricted free reserves of £9.2 million. This reserve level exceeds the Finance and Resources Committee's minimum target of £7.0 million, and the trustees confirm the organization has adequate resources to continue as a going concern. Its FY2025 accounts were audited by Crowe U.K. LLP.

Who funds UNITED RESPONSE?

Funders whose own accounts filings name UNITED RESPONSE as a grant recipient include PETER HARRISON FOUNDATION, MOTABILITY, THE HOBSON CHARITY LIMITED, THE NINEVEH CHARITABLE TRUST, LORD BARNBY'S FOUNDATION.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
PETER HARRISON FOUNDATIONFY2024£20ktowards the employment of a Health Coach in the southeast for 18-months
MOTABILITYFY2025£8kUser Research Grant
THE HOBSON CHARITY LIMITEDFY2024£5kDisability
THE NINEVEH CHARITABLE TRUSTFY2024£3k
LORD BARNBY'S FOUNDATIONFY2023£2k
LORD BARNBY'S FOUNDATIONFY2022£2k
SKIPTON BUILDING SOCIETY CHARITABLE FOUNDATIONFY2025£2k
CAREW POLE CHARITABLE TRUSTFY2022£2k
THE OAKDALE TRUSTFY2023£1k
THE SAMUEL STOREY FAMILY CHARITABLE TRUSTFY2023£200

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Heritage Fund01/08/2023£250k"Our Life Stories, from Institution to Independent living."
The National Lottery Heritage Fund08/02/2023£100k"Boscawen Education Skills and Heritage Activities Project"
The National Lottery Community Fund30/08/2022£10kWellbeing support for 165 disabled jobseekers
Sport England16/06/2022£10kJubilee Fund - United in sport and physical activity
The National Lottery Community Fund03/03/2022£50kCreating a Platinum Jubilee Legacy across our Disabled Communities
Greater London Authority17/03/2021£19kActive Enterprise Community
Trafford Metropolitan Borough Council31/08/2020£5kVCFSE Digi Grant to United Response
The National Lottery Community Fund07/09/2018£10kEntwined Education
UK government01/04/2018£18kJourney to Employment (J2E) payments to DPULOs and VSOs (2018)
UK government01/04/2018£66kJourney to Employment (J2E) payments to DPULOs and VSOs (2018)
UK government01/04/2018£14kJourney to Employment (J2E) payments to DPULOs and VSOs (2018)
UK government01/04/2018£13kJourney to Employment (J2E) payments to DPULOs and VSOs (2018)
UK government01/04/2018£14kJourney to Employment (J2E) payments to DPULOs and VSOs (2018)
The National Lottery Community Fund30/08/2012£10kMaking Democracy Accessible
Northern Rock Foundation07/08/2001£30kGrant awarded to United Response (Tyne & Wear)
Northern Rock Foundation13/10/1998£20kGrant awarded to United Response (Yorkshire)
UK government—£39kJobs to Employment (J2E) payments to DPULOs and VSOs)
UK government—£40kJobs to Employment (J2E) payments to DPULOs and VSOs)
UK government—£40kJobs to Employment (J2E) payments to DPULOs and VSOs)
Leeds City Council—£1.1m
UK government—£40kJobs to Employment (J2E) payments to DPULOs and VSOs)
City of York Council—£35kLocal Supported Employment
UK government—£38kJobs to Employment (J2E) payments to DPULOs and VSOs)

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with RESPOND.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
UNITED RESPONSE£106.7m——unclear—no doubt
RESPOND FY2025£1.1m——unclear8.0%no doubt
REACT Disaster Response Ltd FY2025£1.6m——unclear—no doubt
UNITING FRIENDS LTD FY2025£1.2m£80,000 - £90,0001above—no doubt
HGH UNITED HANDS FY2024£106k—0above—no doubt
DEAF UNITY FY2024£148k—0unclear—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.