UNITED RESPONSE
Registered charity 265249 · accounts filings on the Charity Commission register · also known as UNITED RESPONSE LTD
United Response is a national charity that works with adults and young people with learning disabilities, mental health needs or physical disabilities. Our mission is to enable the people we support to take control of their lives. United Response is community based, working in many localities across England and Wales, providing everything from 24 hour care to a few hours of support a week.
Causes: Disability · Accommodation/housing · website · Get email alerts
Financial health, per its FY2025 accounts
The accounts state that the charity reported a net deficit of £1.3 million for the year, resulting in total unrestricted free reserves of £9.2 million. This reserve level exceeds the Finance and Resources Committee's minimum target of £7.0 million, and the trustees confirm the organization has adequate resources to continue as a going concern.
Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.
What the accounts disclose
Largest income source: Contractual income (99% of income)
“Contractual income accounted for 99% of total revenue at £105.6m”
Per its FY2025 accounts as filed with the Charity Commission.
Reserves policy: £7.0m (held: £9.2m)
“This exceeded the minimum reserves target of £7.0m set by the Finance and Resources Committee in June 2022.”
Per its FY2025 accounts as filed with the Charity Commission.
Accounts audited by Crowe U.K. LLP. Discloses 4 of 6 completeness components.
Corporate structure
UNITED RESPONSE IN BUSINESS LIMITED — per its own Companies House accounts
- Turnover: £231k
- Donated/gift-aided to the charity: £39k
“United Response agreed to pay a grant of £38,611 in 2021 (2019/20 - £27,253) to United Response in Business Limited to cover this deficit in order for the company to continue its activities in support of the charity's objectives.”
UNITED RESPONSE SERVICES LTD — per its own Companies House accounts
- Turnover: £59.0m
- Profit before tax: £1.2m
- Donated/gift-aided to the charity: £1.2m
- Subcontracted delivery of services to parent company United Response.
“Payment to parent charity under gift aid scheme (1,171)”
Public fundraising profile: JustGiving — United Response (matched by registered charity number).
Company officers (Companies House)
Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.
- PURCELL, Owen Gerard Dempsey — director, appointed 15/07/2026on trustee list
- TAIT, Katie Anne — director, appointed 15/07/2026on trustee list
- FITZGERALD, Joshua Charles — director, appointed 22/10/2025on trustee list
- LOVE, Stuart James — director, appointed 22/10/2025on trustee list
- MAIN, Linda Jane — director, appointed 22/10/2025on trustee list
- MALTBY, Stephen Charles — director, appointed 22/10/2025on trustee list
- MCCAFFREY, Elysia Alice Edwina — director, appointed 22/10/2025on trustee list
- BARTON, Jonathan James — director, appointed 22/10/2025on trustee list
- ANICHEBE, Joseph — director, appointed 17/07/2024on trustee list
- WHELAN, Vicky — director, appointed 19/07/2023on trustee list
- ODENDAAL, Lisa Michele — director, appointed 20/07/2022on trustee list
- SAMAL, Satya Kanta — director, appointed 20/07/2021on trustee list
- MCLAUGHLIN, Mark Hugh — director, appointed 18/07/2019on trustee list
- STANLEY, Alison Helen — director, appointed 18/07/2019on trustee list
- MCCAIG, Malcolm Graham — director, appointed 21/03/2018on trustee list
- NIGHTALL, Mark James — secretary, appointed 16/07/2025
Official officers record.
Public-sector contracts awarded
From the official Contracts Finder and Find a Tender notices (supplier matched by exact registered name). Contract income is distinct from grants.
Property (HM Land Registry)
47 registered titles in England and Wales held by the charity’s company or corporate body (16 freehold); recorded price paid £2.6m. All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.
CQC provider record: United Response — Registered, 145 registered locations, 2 regulated activities, last inspected 05/12/2023.charity number confirmed by CQC CQC record
Public profiles (found on the charity’s own website): instagram (1,340 followers)
Advertised salaries (public job ads)
Roles this charity has advertised on CharityJob, matched on the exact employer name. A different source from the statutory pay bands above: these are asking salaries for vacancies, not what anyone was paid.
Structured financials (annual return, FY ending 31/03/2025)
Cost of raising funds
£304k
Reserves (reported)
£16.7m
Reported reserves equal ~1.9 months of spending — below the median for charities its size (median 2.7 months; benchmarks).
Per its annual return, largest income source: Charitable activities (99% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.
Per its annual return, cost of raising funds: 0.3% of total income — below the median for charities its size (2.9%) (benchmarks).
Care Quality Commission ratings
CQC inspection ratings for services run by a provider matching this charity’s name (matched by name; verify provider identity on CQC’s site).
- United Response - 66 & 66a Lemsford Road: Inadequate (28/11/2025) · CQC record
- United Response - Cornwall DCA: Requires improvement (07/06/2023) · CQC record
- United Response - Ipswich DCA: Good (11/12/2018) · CQC record
- United Response - 1 St Alphege Road: Good (12/06/2019) · CQC record
- United Response - Kent DCA: Good (28/12/2018) · CQC record
- Gombards: Good (25/03/2020) · CQC record
- United Response - 131 Kneller Road: Good (14/09/2022) · CQC record
- United Response - Spire DCA: Good (07/04/2023) · CQC record
- United Response - 16 Curtis Road: Good (16/12/2022) · CQC record
- United Response - Salford DCA: Good (26/07/2022) · CQC record
Register events
- Received assets from another charity (09/10/2024) — per the register’s event history; asset transfers typically record mergers or reorganisations.
- Received assets from another charity (03/10/2024) — per the register’s event history; asset transfers typically record mergers or reorganisations.
- Received assets from another charity (07/02/2024) — per the register’s event history; asset transfers typically record mergers or reorganisations.
- Received assets from another charity (07/12/2018) — per the register’s event history; asset transfers typically record mergers or reorganisations.
- Malcolm Graham McCaigchair
- Alison Helen Stanley
- Elysia Alice Edwina McCaffrey
- Guy Van Dichele
- Jonathan James Barton
- Joseph Anichebe · trustee of 1 other charity
- Joshua Charles Fitzgerald
- Katie Anne Tait · trustee of 1 other charity
- Linda Jane Main
- Lisa Odendaal
- Mark Hugh McLaughlin · trustee of 1 other charity
- Owen Gerard Dempsey Purcell
- Satya Kanta Samal
- Stephen Charles Maltby
- Stuart James Love
- Vicky Whelan
Trustee list from the Charity Commission register (current, not historical).
Operates in: Throughout England And Wales
Income and spending
Common questions
Is UNITED RESPONSE financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a net deficit of £1.3 million for the year, resulting in total unrestricted free reserves of £9.2 million. This reserve level exceeds the Finance and Resources Committee's minimum target of £7.0 million, and the trustees confirm the organization has adequate resources to continue as a going concern. Its FY2025 accounts were audited by Crowe U.K. LLP.
Who funds UNITED RESPONSE?
Funders whose own accounts filings name UNITED RESPONSE as a grant recipient include PETER HARRISON FOUNDATION, MOTABILITY, THE HOBSON CHARITY LIMITED, THE NINEVEH CHARITABLE TRUST, LORD BARNBY'S FOUNDATION.
Known funders
Grants to this charity found in funders’ own accounts filings.
Government & lottery funding
Grants to this charity published as open data by government and lottery funders (360Giving).
Funders of similar charities
Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.
Charities like this
Semantically similar by activities and financial character, from our analysed corpus. Compare with RESPOND.
Side by side with its peers
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