CONTACT A FAMILY

Registered charity 284912 · accounts filings on the Charity Commission register · also known as CONTACT (FOR FAMILIES WITH DISABLED CHILDREN)

To support parents and families who care for a disabled child by:- Providing access to good quality advice and information, broad ranging appropriate support and contact with other families which will lead to positive outcomes;- Influencing changes in policy and practice in order to substantially improve the quality of lives of parents and families and their children.

Causes: The Advancement Of Health Or Saving Of Lives · Disability · website · Get email alerts

Latest income
£8.8m
Latest spending
£9.7m
Registered
1982
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported an operational deficit of £362k for the year, driven by a decrease in unrestricted funds and investment losses. To address this, the trustees support continuing an operational deficit in the next financial year, funded from designated reserves, to support the implementation of a new five-year strategy. The charity maintains unrestricted reserves of £4.18m, including £3.04m in designated funds, which the trustees consider sufficient to manage risks and ensure continuity of service delivery.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Reserves policy: between £1.2m and £1.4m (held: £4.2m)
“For 2024/25, Trustees are comfortable to continue to set the free reserves level between £1.2m and £1.4m” — page 15
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Sayer Vincent LLP. Discloses 4 of 6 completeness components.

Public fundraising profile: JustGiving — Contact (matched by registered charity number).

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2025)

Total income
£8.8m
Total spending
£9.7m
Cost of raising funds
£885k
Reserves (reported)
£4.2m
Employees
104

Reported reserves equal ~5.2 months of spending — above the median for charities its size (median 4.8 months; benchmarks).

Per its annual return, largest income source: Charitable activities (82% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 10.1% of total income — above the median for charities its size (5.2%) (benchmarks).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Northern Ireland · Scotland · Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/03/2025£8.8m£9.7m
31/03/2024£9.3m£9.4m
31/03/2023£8.5m£9.2m
31/03/2022£8.8m£8.9m
31/03/2021£7.4m£5.8m

Common questions

Is CONTACT A FAMILY financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported an operational deficit of £362k for the year, driven by a decrease in unrestricted funds and investment losses. To address this, the trustees support continuing an operational deficit in the next financial year, funded from designated reserves, to support the implementation of a new five-year strategy. The charity maintains unrestricted reserves of £4.18m, including £3.04m in designated funds, which the trustees consider sufficient to manage risks and ensure continuity of service delivery. Its FY2025 accounts were audited by Sayer Vincent LLP.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund28/05/2026£20kBy Your Side – Northern Ireland
The National Lottery Community Fund02/04/2026£20kBy Your Side – Glasgow
The National Lottery Community Fund04/12/2025£20kBy Your Side – Northeast
The National Lottery Community Fund27/11/2025£55kLooking After You and Yours
The National Lottery Community Fund28/03/2024£499kBuilding Resilience
City Bridge Foundation02/05/2023£227kGrant to Contact
The National Lottery Community Fund28/03/2023£10kBetter Together Through Sport
The National Lottery Community Fund30/11/2021£8kContact Wales Wellbeing
The National Lottery Community Fund11/10/2021£10kRebuilding Families' Social Confidence
UK government01/04/2021£76kVCSE Health and Wellbeing Fund
The National Lottery Community Fund24/08/2020£10kCOVID-19 Building Confidence in Shielding Families
The National Lottery Community Fund23/01/2020£166kCore Costs and Development
The National Lottery Community Fund02/12/2019£282kStrengthening Support Networks for Parent Carers
The National Lottery Community Fund17/08/2018£10kParent Partners
The National Lottery Community Fund08/12/2016£10kContact A Family
The National Lottery Community Fund18/05/2016£419kHelping Families to Navigate Welfare Reform
The National Lottery Community Fund23/03/2016£415kImproving life chances for families with disabled children across the
The National Lottery Community Fund18/11/2015£300kBetter Chances in Life for Families of Disabled Children in the Midlan
The National Lottery Community Fund25/06/2015£612kTogether we're better - families with disabled children, learning from
The National Lottery Community Fund18/05/2015£409kKeeping Families Informed – Contact a Family North East and Cumbria
The National Lottery Community Fund01/12/2014£300kMoving forward with families of disabled children in Lewisham
The National Lottery Community Fund19/11/2014£9kContact a Family's Cultural Kaleidescope Programme
The National Lottery Community Fund13/03/2013£293kChallenging the financial disadvantage faced by families
The National Lottery Community Fund17/01/2013£370kEmpowering & informing families with Children with disabilities in East Eng
The National Lottery Community Fund15/08/2012£266kImproving life chances for families with disabled children across the North

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with THE FAMILY INFORMATION GROUP.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
CONTACT A FAMILY£8.8m——unclear—no doubt
THE FAMILY INFORMATION GROUP FY2025£400k—0below—noted
FIVE CHILDREN AND FAMILIES TRUST LTD FY2025£2.3m—0below—no doubt
GOOD NEWS FAMILY CARE (HOMES) LTD FY2025£437k—0below—no doubt
POINT FY2025£1.0m£70,000 or above—above—no doubt
TOGETHER FOR SHORT LIVES FY2025£6.0m——unclear—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.