THE CYBER HELPLINE

Registered charity 1198335 · accounts filings on the Charity Commission register

The Cyber Helpline provides free, expert help to victims of cybercrime & online harm in the UK. It helps members of the public and sole traders to understand, contain, recover and learn from malicious experiences online.

Objects

TO ADVANCE THE EDUCATION OF THE PUBLIC IN THE SUBJECTS OF CYBERCRIME, ONLINE HARM AND CYBER SECURITY BY:1. THE PROVISION OF EXPERT ADVICE, ASSISTANCE, TOOLS AND GUIDANCE TO HELP VICTIMS, AND THOSE WHO SUSPECT THEY HAVE BECOME VICTIM, OF CYBER-ENABLED CRIME, CYBER-DEPENDENT CRIME OR ONLINE MALICIOUS ACTIVITY UNDERSTAND WHAT HAS HAPPENED, CONTAIN THE ISSUE, RECOVER AND LEARN FROM THEIR EXPERIENCE AND;2. REDUCING THE LIKELIHOOD AND IMPACT OF CYBERCRIME ON INDIVIDUALS, PARTICULARLY BUT NOT EXCLUSIVELY, THROUGH THE PROVISION OF INFORMATION, TRAINING AND EDUCATION TO THE GENERAL PUBLIC AND ORGANISATIONS WHICH COME INTO CONTACT WITH THOSE WHO ARE VULNERABLE TO CYBERCRIME AND ONLINE HARM.

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: Education/training · website · Get email alerts

Financial health, per its FY2025 accounts

The accounts state that total income increased significantly to £403,457, resulting in a net surplus of £44,899 for the year. Total funds carried forward increased to £70,384, which the trustees consider strengthens the organisation’s financial resilience. The charity operates a defined contribution pension scheme and has no disclosed pension deficit.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts independently examined (not a full audit). Discloses 4 of 6 completeness components.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Engaging external speakers at charity events policy and procedures
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Source: this charity’s annual returns on the Charity Commission register.

Public fundraising profile: JustGiving — The Cyber Helpline (matched by registered charity number).

Public profiles (found on the charity’s own website): facebook · instagram

Trustees · trustee networks

• MARY-JANE CALAMchair · trustee of 2 other charities
• David Boda
• Dr Andrew John Dell
• Jennifer Dolores Anderson
• Kimberley Jayne Barker
• Philip James Tansley
• Stuart Arthur Quick

Trustee list from the Charity Commission register (current, not historical).

Operates in: Northern Ireland · Scotland · South Africa · Throughout England And Wales · United States

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with SUPPORTLINE.

• SUPPORTLINE income £16k
• THE CYBER TRUST income £27k
• THE FARMING COMMUNITY NETWORK income £1.8m
• HELPLINES PARTNERSHIP income £636k
• ANIMAL HELPLINE income £80k
• MENFULNESS CIO income £122k

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.