TW MONEY ADVICE SERVICE
TWMAS works in conjunction with Crosslight Advice (charity no. 1163306) to provide advice to members of the public who are in debt from the TW postcode area. TWMAS is responsible for recruiting volunteers who work under the supervision of Crosslight Advice. TWMAS provides training and support for advisers and organises money advice courses for clients and for other members of the public.
Objects
(I) THE RELIEF OF THOSE IN NEED BY REASON OF AGE, ILL HEALTH, DISABILITY, FINANCIAL HARDSHIP OR OTHER DISADVANTAGE;(II) TO FURTHER SUCH OTHER EXCLUSIVELY CHARITABLE PURPOSES ACCORDING TO THE LAW OF ENGLAND AND WALES AS THE TRUSTEES IN THEIR ABSOLUTE DISCRETION FROM TIME TO TIME DETERMINE.
Financial health, per its FY2025 accounts
The accounts state that the charity held unrestricted and undesignated free reserves of £34,663 at year-end, which equates to 6.8 months of budgeted expenditure. The trustees confirmed that the organisation has sufficient reserves to meet future obligations and that the overall state of affairs is satisfactory. The charity is prepared on a receipts and payments basis with no outstanding guarantees or debts secured on assets.
What the accounts disclose
“The trustees aim to maintain average free reserves of 6 to 9 months planned expenditure” — page 6
“Donations to the charity from trustees totalled £4,940 in 2025 (£320 in 2024). No trustee received any remuneration or expenses from the charity during the year.” — page 7
Policies the charity declares
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/12/2025
- Volunteers: 24
Self-declared on the annual return for the financial year ending 31/12/2024
- Volunteers: 18
- Government income: £5,850 — grants £5,850 (1); 14% of the £43,224 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/12/2023
- Volunteers: 19
Trustees
- Robert Millerchair
- Brigitte Herren
- Jean Elizabeth Moorhouse
- Samuel Jack Lomas
- Victoria Armfield
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/12/2025 | £52k | £52k |
| 31/12/2024 | £43k | £48k |
| 31/12/2023 | £34k | £39k |
| 31/12/2022 | £62k | £39k |
| 31/12/2021 | £35k | £30k |
Common questions
Is TW MONEY ADVICE SERVICE financially healthy?
Per its FY2025 accounts: The accounts state that the charity held unrestricted and undesignated free reserves of £34,663 at year-end, which equates to 6.8 months of budgeted expenditure. The trustees confirmed that the organisation has sufficient reserves to meet future obligations and that the overall state of affairs is satisfactory. The charity is prepared on a receipts and payments basis with no outstanding guarantees or debts secured on assets. Its FY2025 accounts were independently examined.
Who funds TW MONEY ADVICE SERVICE?
Funders whose own accounts filings name TW MONEY ADVICE SERVICE as a grant recipient include HAMPTON FUEL ALLOTMENT, Richmond Foundation.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| HAMPTON FUEL ALLOTMENT | FY2023 | £31k | Money Advice service - salary costs |
| Richmond Foundation | FY2025 | £10k | Project Grant |
| Richmond Foundation | FY2024 | £10k | Grant awarded in 2023/24 |
| HAMPTON FUEL ALLOTMENT | FY2025 | £8k | Contribution towards staff costs. |
| Richmond Foundation | FY2023 | £8k | Accessing support and advice |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE LEGAL EDUCATION FOUNDATION | 1 | £560k |
| JUSTICE COLLABORATIONS | 1 | £275k |
| THE ACCESS TO JUSTICE FOUNDATION | 1 | £175k |
| SOCIETY OF THE HOLY CHILD JESUS CIO | 1 | £54k |
| THE MAURICE AND HILDA LAING CHARITABLE TRUST | 1 | £44k |
| HAMMERSMITH UNITED CHARITIES | 1 | £25k |
| DRAPERS CHARITABLE FUND | 1 | £25k |
| WALCOT EDUCATIONAL FOUNDATION | 1 | £24k |
Charities like this
- CROSSLIGHT ADVICE
- MONEY ADVICE TRUST
- COMMUNITY ADVICE AND LAW SERVICE LTD
- TAX ADVISERS' CHARITABLE TRUST
- CHISWICK MONEY ADVICE CENTRE
- COMMUNITY ADVICE SERVICE
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| TW MONEY ADVICE SERVICE | £52k | — | — | unclear | — | no doubt |
| CROSSLIGHT ADVICE | £807k | — | 0 | below | — | no doubt |
| MONEY ADVICE TRUST | £19.9m | £140,000 - £149,999 | — | unclear | — | no doubt |
| COMMUNITY ADVICE AND LAW SERVICE LTD | £4.2m | — | 0 | above | — | no doubt |
| TAX ADVISERS' CHARITABLE TRUST | £37k | — | — | unclear | — | no doubt |
| CHISWICK MONEY ADVICE CENTRE | £27k | — | — | unclear | — | no doubt |