OFF THE RECORD (TWICKENHAM)
Off The Record Twickenham (OTR) provides counselling, supported information and sexual health services to young people aged 11 to 24 who live, work, or study in the borough of Richmond upon Thames.
Objects
(1)THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF GOOD HEALTH AND THE RELIEF OF POVERTY, DISTRESS AND SICKNESS OF YOUNG PERSONS (BEING PERSONS UNDER THE AGE OF 25) IN THE UNITED KINGDOM, PARTICULARLY THE LONDON BOROUGH OF RICHMOND UPON THAMES.(2)THE RELIEF AND PREVENTION OF SUFFERING CAUSED BY MENTAL OR PHYSICAL ILL HEALTH OR BY SOCIAL OR ECONOMIC CIRCUMSTANCES AMONG YOUNG PEOPLE BY ESTABLISHING, MAINTAINING AND DEVELOPING A COUNSELLING SERVICE FOR THE GIVING OF INDIVIDUAL OR GROUP COUNSELLING, AND PRACTICAL ADVICE.
Financial health, per its FY2025 accounts
The accounts were subject to an independent examination rather than a full audit, with the examiner confirming that no matters came to their attention requiring further disclosure. The examiner verified that accounting records were kept and that the accounts accorded with those records and complied with applicable accounting standards.
What the accounts disclose
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 20
- Government income: £29,520 — contracts £29,520 (1); 10% of the £305,913 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 16
- Government income: £29,520 — contracts £29,520 (1); 14% of the £212,961 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 23
- Government income: £116,000 — contracts £116,000 (1); 42% of the £276,577 total gross income on the same return
Corporate structure
- Registered company of the charity Companies House 08466382
Funders the charity credits
- The Barnes Fund
- BBC Children in Need
- Hampton Fund
- Heathrow Community Trust
- Kew Fete 2024
- South West London Integrated Care System
- Richmond Foundation
- The Sisters of the Holy Cross Charitable Trust
Company officers (Companies House)
- GILL, Jasdeep on trustee list
- JONES, Susan Louise on trustee list
- MOONEY, Jocelyn on trustee list
- WOODFORD, Phil on trustee list
- HAYNES, Claire on trustee list
- STEWART, Laura Cawdron on trustee list
- FEARN, Deborah Faith on trustee list
- BAKRANIA, Rajesh on trustee list
- HOLT, Claire on trustee list
- WEST, Charlotte on trustee list
- JENKINS, Peter Lewis on trustee list
Trustees
- Charlotte West
- Claire Haynes
- Claire Holt
- Deborah Fearn
- Jasdeep Gill
- Jocelyn Wendy Mooney
- Laura Stewart
- Peter Lewis Jenkins
- Phil Woodford
- Rajesh Bakrania
- Susan Louise Jones
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £306k | £310k |
| 31/03/2024 | £213k | £316k |
| 31/03/2023 | £277k | £286k |
| 31/03/2022 | £234k | £257k |
| 31/03/2021 | £288k | £200k |
Common questions
Is OFF THE RECORD (TWICKENHAM) financially healthy?
Per its FY2025 accounts: The accounts were subject to an independent examination rather than a full audit, with the examiner confirming that no matters came to their attention requiring further disclosure. The examiner verified that accounting records were kept and that the accounts accorded with those records and complied with applicable accounting standards. Its FY2025 accounts were independently examined.
Who funds OFF THE RECORD (TWICKENHAM)?
Funders whose own accounts filings name OFF THE RECORD (TWICKENHAM) as a grant recipient include Richmond Foundation, HAMPTON FUEL ALLOTMENT, THE MRS SMITH AND MOUNT TRUST, THE BLYTH WATSON CHARITABLE TRUST, THE ASTOR FOUNDATION.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| Richmond Foundation | FY2025 | £58k | Core Grant |
| HAMPTON FUEL ALLOTMENT | FY2022 | £15k | To continue the support of three additional satellite counselling services, benefiting 52 young people from our area of benefit. |
| HAMPTON FUEL ALLOTMENT | FY2023 | £10k | Counselling support for young people - salary costs |
| THE MRS SMITH AND MOUNT TRUST | FY2022 | £5k | The Mount Fund - Mental Health |
| THE BLYTH WATSON CHARITABLE TRUST | FY2023 | £2k | |
| THE ASTOR FOUNDATION | FY2025 | £2k | VIP |
| THE BLYTH WATSON CHARITABLE TRUST | FY2024 | Unverified read£2k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| UK government | 28/09/2020 | £10k | Coronavirus Community Support Fund |
| The National Lottery Community Fund | 27/02/2019 | £10k | Counselling for young people in crisis |
| City Bridge Foundation | 09/07/2015 | £62k | Grant to Off The Record Twickenham |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE MEDLOCK CHARITABLE TRUST | 1 | £10k |
Charities like this
- OFF THE RECORD (SOUTH EAST HAMPSHIRE)
- OFF THE RECORD - BATH & NORTH EAST SOMERSET
- "OFF THE RECORD" YOUTH COUNSELLING CROYDON
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| OFF THE RECORD (TWICKENHAM) | £306k | — | — | unclear | — | no doubt |
| OFF THE RECORD (SOUTH EAST HAMPSHIRE) | £526k | — | 0 | unclear | — | no doubt |
| OFF THE RECORD - BATH & NORTH EAST SOMERSET | £998k | — | 0 | unclear | — | no doubt |
| "OFF THE RECORD" YOUTH COUNSELLING CROYDON | £3.0m | Over £60,000 | 1 | above | — | no doubt |