SOUTH TYNESIDE CITIZENS ADVICE BUREAU
To give free, independent information, advice and assistance to anyone living and/or working in South Tyneside. Advice is given on the full range of legal issues including Debt, Wefare Benefits, Housing, Employment, Consumer, Taxws, Immigration and Family.
Latest income
£999k
Latest spending
£948k
Registered
2008
Accounts read
FY2025
Financial health, per its FY2025 accounts
The accounts state that the charity generated a net income of £51,572 for the year, with total funds increasing to £737,095. The trustees have set a reserves policy target of £200,000, which is equivalent to six months of central and general running costs. Per the statement of financial position, unrestricted funds stood at £740,961, significantly exceeding the stated policy target.
What the accounts disclose
Reserves policy: £200,000 equivalent to 6 months Central and General running costs (held: £741k)
“The trustees consider therefore that it would be prudent to set aside a reserves policy of £200,000 equivalent to 6 months Central and General running costs.” — page 6
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: The Bureau is a member of Citizens Advice, the national charity (charity register number 279057) which sets standards for advice and equality & diversity throughout the bureaux network. The Bureau receives support in the form of training, information systems and submits to regular audits from CitA...
“The Bureau, in common with all other bureaux in the UK, is a member of Citizens Advice, the national charity (charity register number 279057) which sets standards for advice and equality & diversity throughout the bureaux network. The Bureau receives support in the form of training, information systems and submits to regular audits from CitA, which are supplemented by the Bureau's own internal Independent File Review programme.” — page 8
“As well as providing a number of Committee members, STMBC provides core funding to the Bureau on the proviso that the key aims of the Bureau remain to be similar to their own aims which include the promotion of financial inclusion and resolution of social and economic problems, leading to greater quality of life for its residents.” — page 8
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: South Tyneside Metropolitan Borough Council (STMBC) provides core funding and nominates committee members.
“The Bureau, in common with all other bureaux in the UK, is a member of Citizens Advice, the national charity (charity register number 279057) which sets standards for advice and equality & diversity throughout the bureaux network. The Bureau receives support in the form of training, information systems and submits to regular audits from CitA, which are supplemented by the Bureau's own internal Independent File Review programme.” — page 8
“As well as providing a number of Committee members, STMBC provides core funding to the Bureau on the proviso that the key aims of the Bureau remain to be similar to their own aims which include the promotion of financial inclusion and resolution of social and economic problems, leading to greater quality of life for its residents.” — page 8
Per its FY2025 accounts as filed with the Charity Commission.
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Total income
£999k
Total spending
£948k
Reserves (reported)
£510k
Employees
27
Register events
- Received assets from another charity (15/06/2011)
Trustees
- KEITH PALMERchair
- Ann Best
- Hoda Darawasha
- Joyce Welsh
- Judith Ward
- Kristopher Hunt
- Liz McHugh
- Paul Lott
- Shane Smith
- Shelagh Barton
- Stephen Dean
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £999k | £948k |
| 31/03/2024 | £893k | £883k |
| 31/03/2023 | £873k | £764k |
| 31/03/2022 | £785k | £715k |
| 31/03/2021 | £838k | £729k |
Common questions
Is SOUTH TYNESIDE CITIZENS ADVICE BUREAU financially healthy?
Per its FY2025 accounts: The accounts state that the charity generated a net income of £51,572 for the year, with total funds increasing to £737,095. The trustees have set a reserves policy target of £200,000, which is equivalent to six months of central and general running costs. Per the statement of financial position, unrestricted funds stood at £740,961, significantly exceeding the stated policy target. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 18/06/2026 | £17k | Resilience For All |
| Community Foundation North East | 09/05/2024 | £48k | Grant to South Tyneside Citizens Advice Bureau |
| The National Lottery Community Fund | 05/08/2022 | £10k | ACCESSIBILITY FOR ALL |
| Community Foundation North East | 27/01/2022 | £1k | A grant to South Tyneside Citizens Advice Bureau |
| The National Lottery Community Fund | 17/02/2021 | £210k | Include to Improve - i2i project |
| UK government | 01/04/2020 | £32k | HMRC Grant Funding |
| The National Lottery Community Fund | 10/01/2020 | £10k | Inclusion Through Advice |
| Community Foundation North East | 17/04/2018 | £5k | Volunteer Advisor Training and Service Delivery |
| Community Foundation North East | 04/01/2018 | £60k | Salary and on costs of the Representing Appeals Officer and Social Welfare Caseworker Year 1 |
| The National Lottery Community Fund | 11/09/2014 | £300k | include2improve - i2i project |
| Northern Rock Foundation | 19/07/2010 | £100k | Grant awarded to South Tyneside Citizens Advice Bureau (Tyne & Wear) |
| Northern Rock Foundation | 19/07/2010 | £110k | Grant awarded to South Tyneside Citizens Advice Bureau (Tyne & Wear) |
| The National Lottery Community Fund | 09/08/2006 | £460k | S Tyne CAB Minority Ethnic Advice Project |
| Northern Rock Foundation | 09/10/2001 | £56k | Grant awarded to South Tyneside Citizens Advice Bureau (Tyne & Wear) |