DOVER DEAL AND DISTRICT CITIZENS ADVICE BUREAU

Registered charity 1108967 · accounts filings on the Charity Commission register · also known as DAEL AND DISTRICT CITIZEN'S ADVICE BUREAU, THE DOVER AND DISTRICT CITIZENS' ADVICE BUREAU

The charity offers free, confidential and impartial advice on a range of topics including welfare benefits, money and debt, employment, housing, consumer matters and legal issues.

Objects

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN DOVER, DEAL, SANDWICH AND NEIGHBOURING DISTRICT AREAS ("THE AREA OF BENEFIT") BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS

Area of benefit: DOVER, DEAL, SANDWICH AND SURROUNDING AREAS.

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · Education/training · Disability · The Prevention Or Relief Of Poverty · Accommodation/housing · Economic/community Development/employment · website · Get email alerts

Latest income

£368k

Latest spending

£449k

Registered

2005

Accounts read

FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity is heavily dependent on core funding from Dover District Council and has unrestricted reserves below its stated policy target of three months' operating expenditure. The trustees report a net expenditure for the year and note that the charity remains in a financially viable position to continue services, though it faces risks from funding reductions and recent operational disruptions such as a major flood.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Reserves position: below the charity's own stated reserves policy (held: £29k; policy: three months normal operating expenditure)

“At 31 March 2026 our unrestricted general reserves were below this amount, mainly caused by the lack of funding of approximately £25,000 in respect of the funding not received from Shepway CAB for the three months January to March 2025.”

Per its FY2025 accounts as filed with the Charity Commission.

Going concern: noted by the trustees or auditor

“The accounts have been prepared on a going concern basis on the expectation that the charity will receive sufficient funding for at least one year from the date these accounts are formally approved. The Charity is heavily dependent on Dover District Council and a three year service level agreement which although expired on 31 March 2025 is currently rolling over until all works are completed on the building following a major flood in June 2025.” — page 6

Per its FY2025 accounts as filed with the Charity Commission.

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

Bullying and harassment policy and procedures
Campaigns and political activity policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Engaging external speakers at charity events policy and procedures
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Investment
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

Funders the charity credits

Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).

local Parish Councils — “Generously supported by: Donations from local Parish Councils” (source page)

Public profiles (found on the charity’s own website): instagram

Register events

Received assets from another charity (27/03/2020) — per the register’s event history; asset transfers typically record mergers or reorganisations.

Trustees · trustee networks

DAVID PESTELL
Daniel friend
GLORIA MARCEL
Gillian Plummer
Guy Banyard
PAULINE GOLDSACK
SIDONIA MAUREEN FARAGO
shubhratan malhotra

Trustee list from the Charity Commission register (current, not historical).

Operates in: Kent

Income and spending

Financial year end	Income	Spending
31/03/2025	£368k	£449k
31/03/2024	£384k	£362k
31/03/2023	£311k	£289k
31/03/2022	£294k	£312k
31/03/2021	£311k	£171k

Common questions

Is DOVER DEAL AND DISTRICT CITIZENS ADVICE BUREAU financially healthy?

Per its FY2025 accounts: The accounts state that the charity is heavily dependent on core funding from Dover District Council and has unrestricted reserves below its stated policy target of three months' operating expenditure. The trustees report a net expenditure for the year and note that the charity remains in a financially viable position to continue services, though it faces risks from funding reductions and recent operational disruptions such as a major flood. Its FY2025 accounts were independently examined.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funder	Date	Amount	Purpose
Crowdfunder	14/10/2022	£2k	Local Action Fund
The National Lottery Community Fund	06/04/2016	£8k	Roving advisers

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Funder	Similar charities funded	Amount to them
THE ACCESS TO JUSTICE FOUNDATION	2	£100k
THE SALISBURY POOL CHARITY COMPRISING THE FIRST MOIETY ESTABLISHED BY CLAUSE 2 OF THE DEED OF DECLARATION DATED 23RD MARCH 1976	2	£26k
THE MASTER CHARITABLE TRUST	1	£679k
THE FRESHFIELD FOUNDATION	1	£615k
MONEY ADVICE TRUST	1	£238k
LONDON LEGAL SUPPORT TRUST	1	£101k
JOHN JAMES BRISTOL FOUNDATION	1	£81k
THE NETHERBY TRUST	1	£60k

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CITIZENS ADVICE IN EAST DORSET AND PURBECK LTD.

CITIZENS ADVICE IN EAST DORSET AND PURBECK LTD income £1.3m
CITIZENS ADVICE IN NORTH & WEST KENT income £2.1m
BRIDGEND COUNTY BOROUGH CITIZENS ADVICE BUREAU income £1.1m
Citizens Advice Braintree & South Essex Limited income £1.5m
CITIZENS ADVICE CAERPHILLY BLAENAU GWENT income £6.8m
CITIZENS ADVICE 1066 income £1.4m

Side by side with its peers

Charity	Income	Top pay band	Staff >£60k	Reserves vs policy	Fundraising cost	Going concern
DOVER DEAL AND DISTRICT CITIZENS ADVICE BUREAU	£368k	—	0	below	—	noted
CITIZENS ADVICE IN EAST DORSET AND PURBECK LTD FY2025	£1.3m	£60,001 - £70,000	1	above	—	no doubt
CITIZENS ADVICE IN NORTH & WEST KENT FY2025	£2.1m	—	0	above	—	no doubt
BRIDGEND COUNTY BOROUGH CITIZENS ADVICE BUREAU FY2025	£1.1m	—	0	below	—	no doubt
Citizens Advice Braintree & South Essex Limited FY2025	£1.5m	—	0	unclear	—	no doubt
CITIZENS ADVICE CAERPHILLY BLAENAU GWENT FY2025	£6.8m	—	—	unclear	—	no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.