CROSSROADS CARE NORTH WEST

Registered charity 1102796 · accounts filings on the Charity Commission register · also known as HALTON CROSSROADS SCHEME, HALTON CROSSROADS-CARING FOR CARERS

Crossroads Care North West offers high quality homecare services to ensure that our clients have an improved quality of life in their own home. We have highly qualified and well trained staff who work in local areas to support our clients. We care for carers and clients in a number of areas such St Helens, Wigan, Halton, Leigh, Hyndburn, West Lancashire, Chorley and South Ribble.

Objects

TO RELIEVE THE STRESSES EXPERIENCED BY CARERS AND CHILDREN AND ADULTS WHO HAVE CARE NEEDS AS A RESULT OF DISABILITY, ILLNESS OR AGE BY OFFERING A RESPITE SERVICE THROUGH THE PROVISION OF COMMUNITY-BASED SUPPORT WORKERS.THE AREA OF BENEFIT SHALL BE THE BOROUGH OF HALTON.

Area of benefit: CHESHIRE

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: The Advancement Of Health Or Saving Of Lives · Disability · website · Get email alerts

Registered contact address: St. Helens, North West, England (from the postcode on the register)

Latest income
£1.7m
Latest spending
£1.2m
Registered
2004
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a surplus of £471,133 for the year ended 30 September 2025, resulting in total unrestricted reserves of £536,738. The trustees confirmed the charity remains financially viable with adequate resources to continue in operational existence for the foreseeable future. The organization has streamlined business functions and improved its strategic positioning within the health and social care sector.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts audited by Xeinadin Audit Limited. Discloses 4 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Care Quality Commission. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Self-declared on the annual return for the financial year ending 30/09/2025

  • Government income: £1,637,865 — contracts £1,637,865 (5); 96% of the £1,710,431 total gross income on the same return

Self-declared on the annual return for the financial year ending 30/09/2024

  • Government income: £785,401 — contracts £785,401 (9); 100% of the £785,873 total gross income on the same return

Self-declared on the annual return for the financial year ending 30/09/2023

  • Government income: £226,950 — contracts £226,950 (9); 51% of the £440,925 total gross income on the same return

Source: this charity’s annual returns on the Charity Commission register.

Annual return filing dates (Charity Commission record)

Of its last 5 annual returns with a recorded received date, 2 were received after the due date: year ending 30/09/2022 (received 26/08/2023, 27 days after the 30/07/2023 due date); year ending 31/03/2021 (received 22/03/2022, 50 days after the 31/01/2022 due date).

Due and received dates as recorded in the Commission’s annual-return data; the data does not say whether an extension was agreed. Source: this charity’s annual returns on the Charity Commission register.

Corporate structure

The charity’s company — latest Companies House iXBRL filing (balance sheet 30 September 2025)
  • Average employees: 30

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

CQC provider record: Crossroads Care North West — Registered, 5 registered locations, 1 regulated activity, last inspected 22/11/2017.charity number confirmed by CQC CQC record

Structured financials (annual return, FY ending 30/09/2025)

Total income
£1.7m
Total spending
£1.2m
Reserves (reported)
£536k
Employees
30

Reported reserves equal ~5.2 months of spending — above the median for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Charitable activities (100% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.3%) (benchmarks).

Care Quality Commission ratings

CQC inspection ratings for services run by a provider matching this charity’s name (matched by name; verify provider identity on CQC’s site).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Halton · Lancashire · St Helens · Wigan

Income and spending

Financial year endIncomeSpending
30/09/2025£1.7m£1.2m
30/09/2024£786k£701k
30/09/2023£441k£521k
30/09/2022£1.5m£1.6m
31/03/2021£1.2m£1.3m

Common questions

Is CROSSROADS CARE NORTH WEST financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a surplus of £471,133 for the year ended 30 September 2025, resulting in total unrestricted reserves of £536,738. The trustees confirmed the charity remains financially viable with adequate resources to continue in operational existence for the foreseeable future. The organization has streamlined business functions and improved its strategic positioning within the health and social care sector. Its FY2025 accounts were audited by Xeinadin Audit Limited.

Who funds CROSSROADS CARE NORTH WEST?

Funders whose own accounts filings name CROSSROADS CARE NORTH WEST as a grant recipient include CARERS TRUST.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
CARERS TRUSTFY2021£132kNetwork Partner Grant
CARERS TRUSTFY2022£95kNetwork Partner grant
CARERS TRUSTFY2023£60kNetwork Partner Grant

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund21/11/2012£286k' We have lives too' - support for carers
The National Lottery Community Fund14/03/2007£452kLearning for Equality and Inclusion for Carers
The National Lottery Community Fund16/03/2006£5kGift of Time Seminar

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CROSSROADS CARE KENT.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
CROSSROADS CARE NORTH WEST£1.7m—0unclear—no doubt
CROSSROADS CARE KENT FY2025£4.3m£130,001 - £140,000—unclear—no doubt
Carers Trust Crossroads West Wales FY2025£3.1m—0above—no doubt
CROSSROADS (BARNSLEY) LTD FY2025£898k—0unclear—no doubt
CROSSROADS CARING FOR CARERS WORCESTERSHIRE FY2025£342k—0above—noted
BEXLEY CROSSROADS CARE LIMITED FY2025£662k——unclear—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.