CROSSROADS CARE NORTH WEST
Crossroads Care North West offers high quality homecare services to ensure that our clients have an improved quality of life in their own home. We have highly qualified and well trained staff who work in local areas to support our clients. We care for carers and clients in a number of areas such St Helens, Wigan, Halton, Leigh, Hyndburn, West Lancashire, Chorley and South Ribble.
Objects
TO RELIEVE THE STRESSES EXPERIENCED BY CARERS AND CHILDREN AND ADULTS WHO HAVE CARE NEEDS AS A RESULT OF DISABILITY, ILLNESS OR AGE BY OFFERING A RESPITE SERVICE THROUGH THE PROVISION OF COMMUNITY-BASED SUPPORT WORKERS.THE AREA OF BENEFIT SHALL BE THE BOROUGH OF HALTON.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a surplus of £471,133 for the year ended 30 September 2025, resulting in total unrestricted reserves of £536,738. The trustees confirmed the charity remains financially viable with adequate resources to continue in operational existence for the foreseeable future. The organization has streamlined business functions and improved its strategic positioning within the health and social care sector.
What the accounts disclose
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Engaging external speakers at charity events policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 30/09/2025
- Government income: £1,637,865 — contracts £1,637,865 (5); 96% of the £1,710,431 total gross income on the same return
Self-declared on the annual return for the financial year ending 30/09/2024
- Government income: £785,401 — contracts £785,401 (9); 100% of the £785,873 total gross income on the same return
Self-declared on the annual return for the financial year ending 30/09/2023
- Government income: £226,950 — contracts £226,950 (9); 51% of the £440,925 total gross income on the same return
Annual return filing dates (Charity Commission record)
Of its last 5 annual returns with a recorded received date, 2 were received after the due date: year ending 30/09/2022 (received 26/08/2023, 27 days after the 30/07/2023 due date); year ending 31/03/2021 (received 22/03/2022, 50 days after the 31/01/2022 due date).
Corporate structure
- Registered company of the charity Companies House 05028053
- Average employees: 30
Company officers (Companies House)
- ATHAR, Abdur Rab on trustee list
- HUGHES, Thomas Daniel on trustee list
Structured financials (annual return, FY ending 30/09/2025)
Care Quality Commission ratings
- Crossroads Care North West - St Helens: Good
Register events
- Received assets from another charity (06/08/2019)
- Received assets from another charity (25/06/2013)
- Received assets from another charity (25/06/2013)
- Received assets from another charity (25/06/2013)
Trustees
- Abdur Rab Athar
- Thomas Daniel Hughes
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 30/09/2025 | £1.7m | £1.2m |
| 30/09/2024 | £786k | £701k |
| 30/09/2023 | £441k | £521k |
| 30/09/2022 | £1.5m | £1.6m |
| 31/03/2021 | £1.2m | £1.3m |
Common questions
Is CROSSROADS CARE NORTH WEST financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a surplus of £471,133 for the year ended 30 September 2025, resulting in total unrestricted reserves of £536,738. The trustees confirmed the charity remains financially viable with adequate resources to continue in operational existence for the foreseeable future. The organization has streamlined business functions and improved its strategic positioning within the health and social care sector. Its FY2025 accounts were audited by Xeinadin Audit Limited.
Who funds CROSSROADS CARE NORTH WEST?
Funders whose own accounts filings name CROSSROADS CARE NORTH WEST as a grant recipient include CARERS TRUST.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| CARERS TRUST | FY2021 | £132k | Network Partner Grant |
| CARERS TRUST | FY2022 | £95k | Network Partner grant |
| CARERS TRUST | FY2023 | £60k | Network Partner Grant |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 21/11/2012 | £286k | ' We have lives too' - support for carers |
| The National Lottery Community Fund | 14/03/2007 | £452k | Learning for Equality and Inclusion for Carers |
| The National Lottery Community Fund | 16/03/2006 | £5k | Gift of Time Seminar |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| MOONDANCE FOUNDATION | 1 | £64k |
| THE S M B TRUST | 1 | £14k |
| THE ORR MACKINTOSH FOUNDATION LIMITED | 1 | £10k |
| QUEENBOROUGH FISHERY TRUST | 1 | £5k |
| THE ARCHER TRUST | 1 | £4k |
| THE LAWSON TRUST CIO | 1 | £4k |
| SKIPTON BUILDING SOCIETY CHARITABLE FOUNDATION | 1 | £2k |
| BARCHESTER HEALTHCARE FOUNDATION | 1 | £2k |
Charities like this
- CROSSROADS CARE KENT
- Carers Trust Crossroads West Wales
- CROSSROADS (BARNSLEY) LTD
- CROSSROADS CARING FOR CARERS WORCESTERSHIRE
- BEXLEY CROSSROADS CARE LIMITED
- Crossroads Care Gloucestershire
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CROSSROADS CARE NORTH WEST | £1.7m | — | 0 | unclear | — | no doubt |
| CROSSROADS CARE KENT | £4.3m | £130,001 - £140,000 | — | unclear | — | no doubt |
| Carers Trust Crossroads West Wales | £3.1m | — | 0 | above | — | no doubt |
| CROSSROADS (BARNSLEY) LTD | £898k | — | 0 | unclear | — | no doubt |
| CROSSROADS CARING FOR CARERS WORCESTERSHIRE | £342k | — | 0 | above | — | noted |
| BEXLEY CROSSROADS CARE LIMITED | £662k | — | — | unclear | — | no doubt |