Age UK Norwich

Registered charity 1094623 · accounts filings on the Charity Commission register · also known as AGE CONCERN NORWICH

To encourage, promote and organise direct services appropriate to the needs of individual or groups of elderly people in and around the City of Norwich by providing information, advice, community and care services irrespective of ethnicity, gender, sexual orientation, faith, neighbourhood or income to help them as far as possible to live in security, dignity, independence and well-being.

Objects

THE OBJECTS OF THE CHARITY ARE TO PROMOTE THE FOLLOWING PURPOSES FOR THE BENEFIT OF THE PUBLIC AND/OR OLDER PEOPLE WITHIN THE AREA OF BENEFIT:3.1.1 PREVENTING OR RELIEVING THE POVERTY OF OLDER PEOPLE, ADVANCING EDUCATION,3.1.2 PREVENTING OR RELIEVING SICKNESS, DISEASE OR SUFFERING IN OLDER PEOPLE(WHETHER EMOTIONAL, MENTAL OR PHYSICAL);3.1.3 PROMOTING EQUALITY AND DIVERSITY;3.1.4 PROMOTING THE HUMAN RIGHTS OF OLDER PEOPLE IN ACCORDANCE WITH THEUNIVERSAL DECLARATION OF HUMAN RIGHTS;3.1.5 ASSISTING OLDER PEOPLE IN NEED BY REASON OF ILL-HEALTH, SOCIAL EXCLUSION OR OTHER DISADVANTAGE; AND3.1.6 SUCH OTHER CHARITABLE PURPOSES FOR THE BENEFIT OF OLDER PEOPLE AS THE CHARITY TRUSTEES FROM TIME TO TIME DECIDE; THE OUTCOME OF THIS BEING THE PROMOTION OF THE WELL-BEING OF OLDER PEOPLE.3.1.7 NOTHING IN THESE ARTICLES SHALL AUTHORISE AN APPLICATION OF THE CHARITY'S PROPERTY FOR PURPOSES WHICH ARE NOT CHARITABLE IN ACCORDANCE WITH SECTION 7 OF THE CHARITIES AND TRUSTEE INVESTMENT (SCOTLAND) ACT 2005 AND/OR SECTION 2 OF THE CHARITIES ACT (NORTHERN IRELAND) 2008.

Area of benefit: GREATER NORWICH

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · The Prevention Or Relief Of Poverty · website · Get email alerts

Financial health, per its FY2025 accounts

The accounts state that the charity made a surplus of £357,901 for the year, with unrestricted funds increasing to £452,362. However, the trustees report a planned deficit of £76,000 for the 2025/26 fiscal year due to a break in income from a county council tender, which they expect to fundraise for. The charity also carries a long-term pension liability of £277,835, which is excluded from their free reserves calculation.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts audited by Lovewell Blake LLP. Discloses 4 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investing charity funds policy and procedures
• Investment
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Source: this charity’s annual returns on the Charity Commission register.

Annual return filing dates (Charity Commission record)

Of its last 5 annual returns with a recorded received date, 1 was received after the due date: year ending 31/03/2023 (received 20/02/2024, 20 days after the 31/01/2024 due date).

Due and received dates as recorded in the Commission’s annual-return data; the data does not say whether an extension was agreed. Source: this charity’s annual returns on the Charity Commission register.

Public fundraising profile: JustGiving — Age UK Norwich (matched by registered charity number).

Funders the charity credits

Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).

• GSK — “Age UK Norwich has celebrated national recognition at the 2026 GSK IMPACT Awards on the 13th of May, after being named as one of ten winners…” (source page)

CQC provider record: Age Concern (Norwich) — Deregistered, 1 registered location.charity number confirmed by CQC CQC record

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2025)

Reported reserves equal ~4.4 months of spending — below the median for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Charitable activities (93% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 1.3% of total income — below the median for charities its size (5.3%) (benchmarks).

Register events

• Received assets from another charity (18/09/2025) — per the register’s event history; asset transfers typically record mergers or reorganisations.

Trustees · trustee networks

• Anna Bennettchair
• Alastair Roy
• Christopher Turner
• George Smy
• Kate Money
• Michael Howard
• Peter Kelley
• Sheila Glenn

Trustee list from the Charity Commission register (current, not historical).

Operates in: Norfolk

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with AGE UK NORTHAMPTONSHIRE.

• AGE UK NORTHAMPTONSHIRE income £4.7m
• AGE UK COVENTRY AND WARWICKSHIRE income £5.6m
• AGE UK NORTHUMBERLAND income £6.8m
• Age UK Nottingham & Nottinghamshire income £3.3m
• Age UK Enfield income £2.0m
• AGE UK NORTH YORKSHIRE AND DARLINGTON income £594k

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.