NORTH HERTFORDSHIRE AND DISTRICT CITIZENS ADVICE BUREAU
Provision of a free, confidential, impartial, independent service of advice guidance and support to anyone in North Hertfordshire and South Cambridgeshire.
Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN NORTH HERTFORDSHIRE, SOUTH CAMBRIDGESHIRE AND SURROUNDING AREAS
Financial health, per its FY2025 accounts
The accounts state that the charity reported a net loss of £51,141 for the year, resulting in a decrease in total unrestricted funds from £353,480 to £302,339. Per the trustees' report, the charity holds sufficient reserves to cover more than three months of operating costs, which falls within the National Association of Citizens Advice low-risk category.
What the accounts disclose
“This falls within the National Association of Citizens Advice low risk category of three to six months’ worth of costs.”
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Funders the charity credits
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (12/02/2025)
Trustees
- Christopher Hayward
- DOLORES MARIA CURRIE
- David Charles Watson
- FIONA WEIR
- Judith Victoria Brooks
- Karen Livingstone
- Richard Paul Thackeray
- Rosalynd Boxall
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £725k | £776k |
| 31/03/2024 | £846k | £803k |
| 31/03/2023 | £644k | £669k |
| 31/03/2022 | £639k | £620k |
| 31/03/2021 | £595k | £547k |
Common questions
Is NORTH HERTFORDSHIRE AND DISTRICT CITIZENS ADVICE BUREAU financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a net loss of £51,141 for the year, resulting in a decrease in total unrestricted funds from £353,480 to £302,339. Per the trustees' report, the charity holds sufficient reserves to cover more than three months of operating costs, which falls within the National Association of Citizens Advice low-risk category. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 27/09/2018 | £10k | Improved Resources for Volunteers |
| The National Lottery Community Fund | 30/09/2015 | £10k | Improving CAB Telephone Services in North Hertfordshire |
| The National Lottery Community Fund | 15/07/2010 | £10k | Relocation |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE ACCESS TO JUSTICE FOUNDATION | 1 | £156k |
| TRUST FOR LONDON | 1 | £142k |
| THE HEADLEY TRUST | 1 | £60k |
| THE MRS L D ROPE THIRD CHARITABLE SETTLEMENT | 1 | £35k |
| NORFOLK COMMUNITY FOUNDATION | 1 | £29k |
| LILIAN FRANCES HIND BEQUEST (TRUSTEES OF LADY HIND) | 1 | £5k |
| THE ANNIE TRANMER CHARITABLE TRUST | 1 | £2k |
| THE CHARLES LITTLEWOOD HILL TRUST | 1 | £1k |
Charities like this
- THE NORTH TYNESIDE CITIZENS ADVICE BUREAU
- LUTON CITIZENS ADVICE BUREAU
- HERTSMERE CITIZENS ADVICE BUREAU
- CITIZENS ADVICE COLCHESTER
- BARNET CITIZENS ADVICE BUREAU
- STEVENAGE CITIZENS ADVICE BUREAU
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| NORTH HERTFORDSHIRE AND DISTRICT CITIZENS ADVICE BUREAU | £725k | — | 0 | within | — | no doubt |
| THE NORTH TYNESIDE CITIZENS ADVICE BUREAU | £2.9m | — | — | unclear | — | no doubt |
| LUTON CITIZENS ADVICE BUREAU | £726k | — | 0 | above | — | no doubt |
| HERTSMERE CITIZENS ADVICE BUREAU | £755k | — | 0 | unclear | — | no doubt |
| CITIZENS ADVICE COLCHESTER | £294k | — | 0 | unclear | — | no doubt |
| BARNET CITIZENS ADVICE BUREAU | £1.5m | — | — | above | — | no doubt |