RICHMOND CITIZENS ADVICE BUREAUX SERVICE

Registered charity 1085878 · accounts filings on the Charity Commission register · also known as RCABS

Richmond CABx Service provides free, confidential, independent and impartial advice to everyone regardless of race, gender, sexuality or disability.

Objects

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN AND AROUND THE LONDON BOROUGH OF RICHMOND UPON THAMES (HEREAFTER CALLED THE AREA OF BENEFIT) BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND RELIEF OF POVERTY, SICKNESS AND DISTRESS. IN CARRING OUT ITS OBJECTS THE CHARITY IS COMMITTED TO PROMOTING EQUALITY OF OPPORTUNITY AND ACCESS IN ALL ASPECTS OF ITS WORK

Area of benefit: LONDON BOROUGH OF RICHMOND UPON THAMES

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: The Prevention Or Relief Of Poverty · website · Get email alerts

Registered contact address: Richmond upon Thames, London, England (from the postcode on the register)

Financial health, per its FY2026 accounts

The accounts state that the charity ended the year with a net excess of income over expenditure of £23,874 and held unrestricted reserves of £477,070. The trustees report that the charity has sufficient resources to continue in operation for the foreseeable future, although they note that diversifying the funding base remains challenging in a constrained environment.

Automated summary of the FY2026 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

Year-over-year changes

• Going concern: going-concern doubt noted (FY2025) → no going-concern doubt (FY2026).

Comparing this charity’s FY2025 and FY2026 accounts as analysed by this site.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Campaigns and political activity policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Trustee conflicts of interest policy and procedures
• Volunteer management

Corporate structure

• Registered company of the charity Companies House 04140012

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

• HENRY, Katherine Louise — director, appointed 06/08/2026not on trustee list
• SALAMA, Ben — director, appointed 02/06/2025on trustee list
• NICHOLLS, Alison Jane — director, appointed 25/11/2024on trustee list
• EASTAUGH, Guy — director, appointed 11/04/2024on trustee list
• GOVIL, Rakhi — director, appointed 05/09/2023on trustee list
• BROWN, Nigel — director, appointed 11/03/2023on trustee list
• CARPENTER, Annie Elisabeth — director, appointed 16/11/2022on trustee list
• WHEATLE, John Edward — director, appointed 03/08/2022on trustee list
• GRIFFITHS, Owain Emrys — director, appointed 03/08/2022on trustee list
• BARKER, Wendy — director, appointed 27/01/2021on trustee list
• HILLYER, Roger Keith — director, appointed 21/12/2020on trustee list
• HETHERINGTON, Tom Duncan — director, appointed 11/09/2018on trustee list
• REID, Lorna — secretary, appointed 19/10/2021

Official officers record.

Structured financials (annual return, FY ending 31/03/2026)

Reported reserves equal ~6.7 months of spending — above the median for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Charitable activities (98% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (4.9%) (benchmarks).

Trustees · trustee networks

• Alison Jane Nicholls
• Annie Carpenter
• Ben Salama · trustee of 1 other charity
• Guy Eastaugh
• John Wheatle
• Katherine Louise Henry
• Owain Griffiths
• Rakhi Govil
• Roger Keith Hillyer · trustee of 2 other charities
• Tom Hetherington
• Wendy Barker

Trustee list from the Charity Commission register (current, not historical).

Operates in: Richmond Upon Thames

Income and spending

Common questions

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with LEWES DISTRICT CITIZENS ADVICE BUREAU.

• LEWES DISTRICT CITIZENS ADVICE BUREAU income £521k
• LEEDS CITIZENS ADVICE BUREAU income £3.1m
• RICHMOND ADVICE AND INFORMATION ON DISABILITY (RAID) income £1.2m
• HAMMERSMITH AND FULHAM CITIZENS ADVICE BUREAUX SERVICE income £1.7m
• CAMDEN CITIZENS ADVICE BUREAUX SERVICE LIMITED income £1.6m
• CARDIFF AND VALE CITIZENS ADVICE BUREAU income £4.9m

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.