GLASS DOOR HOMELESS CHARITY

Registered charity 1083203 · accounts filings on the Charity Commission register · also known as WEST LONDON CHURCHES HOMELESS CONCERN, WLCHC

Care and support for homeless people in West and South West London

Objects

THE RELIEF OF POVERTY AMONG HOMELESS PEOPLE IN THE ROYAL BOROUGHS OF KENSINGTON AND CHELSEA AND THE LONDON BOROUGHS OF HAMMERSMITH AND FULHAM AND THE SURROUNDING AREA BY THE PROVISION OF ACCOMMODATION, ADVICE AND ASSISTANCE.

Area of benefit: GREATER LONDON

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: The Prevention Or Relief Of Poverty · Accommodation/housing · website · Get email alerts

Registered contact address: Hammersmith and Fulham, London, England (from the postcode on the register)

Financial health, per its FY2025 accounts

The accounts state that the charity reported a deficit of £170,308 for the year ended 31 May 2025, resulting in a decrease in total funds carried forward to £1,124,400. Per the trustees' report, freely available reserves were £1,033,650, which is in line with the new reserves policy target of approximately £0.6 million. The trustees confirmed that the charity remains a going concern with sufficient cash and projected flows for the foreseeable future.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts audited by Knox Cropper LLP. Discloses 6 of 6 completeness components.

Year-over-year changes

• Employees paid over £60,000: 1 (FY2024) → 2 (FY2025).

Comparing this charity’s FY2024 and FY2025 accounts as analysed by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investing charity funds policy and procedures
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Source: this charity’s annual returns on the Charity Commission register.

Corporate structure

• Registered company of the charity Companies House 03950659

Public fundraising profile: JustGiving — Glass Door (matched by registered charity number).

Leadership, per the charity’s website

• Jo Carter — CEO (source)
• Jonathan Low — Head of Finance and Resources (source)
• Matthew Falk — Director of Services (source)

Listed on the charity’s own website when we last crawled it; roles may have changed. Pay-band disclosures above are anonymous statutory disclosures and are not attributed to any named individual.

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

• NOBLE, Catriona Margaret — director, appointed 24/09/2024on trustee list
• YOUNG, Kenna — director, appointed 24/09/2024on trustee list
• WILKINS, Matthew — director, appointed 23/05/2024on trustee list
• ODDMAN, Cynthia — director, appointed 26/03/2024not on trustee list
• RALEIGH, Emma — director, appointed 09/01/2024on trustee list
• LEJKOWSKI, Marta Magdalena — director, appointed 04/10/2023on trustee list
• PALMER, Antje — director, appointed 13/09/2022on trustee list
• AMERESEKERE, Asitha Gamini — director, appointed 19/04/2021on trustee list
• RALEIGH, Emma — secretary, appointed 09/01/2024

Official officers record.

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/05/2025)

Reported reserves equal ~5.2 months of spending — above the median for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Donations and legacies (99% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 21.0% of total income — in the top quarter for charities its size (median 5.3%) (benchmarks).

Trustees · trustee networks

• Catriona Noblechair
• Antje Palmer
• Asitha Ameresekere
• Cynthia Oddman-Howe
• Emma Raleigh
• Kenna Young
• Marta Lejkowski
• Matthew Wilkins

Trustee list from the Charity Commission register (current, not historical).

Operates in: Hammersmith And Fulham · Kensington And Chelsea · Richmond Upon Thames · Wandsworth

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Grants marked “Unverified read” were flagged by automated checks as possibly misread from the funder’s filed accounts. They are listed, but left out of the totals, counts and funder relationships this site computes.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with DEVIZES OPENDOORS.

• DEVIZES OPENDOORS income £52k
• GLORY HOUSE income £809k
• SLIDING DOORS income £98k
• GRACE HOUSE NORTH EAST income £584k
• GLOSSOPDALE FURNITURE PROJECT income £240k
• LASLETT'S ALMSHOUSES income £142k

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.