DIRECT HELP & ADVICE LTD.
Direct Help & Advice (DHA) is an independent charity established in 1995 which promotes community cohesion and helps people out of debt, poverty, homelessness and into work and volunteering.
Objects
(A) THE RELIEF OF POVERTY OF THOSE PEOPLE WHO ARE IMPOVERISHED, HOMELESS OR THREATENED WITH HOMELESSNESS, AND/OR WHO ARE IN CONDITIONS OF NEED, HARDSHIP AND DISTRESS(B) TO OPERATE AS A HOUSING TRUST FOR THE PROVISION OF EMERGENCY ACCOMMODATION AND/OR TEMPORARY, SHARED AND SETTLED ACCOMMODATION FOR THOSE PEOPLE EXPERIENCING POVERTY, POOR HOUSING AND HOMELESSNESS. TO CARRY OUT SUPPORT, COUNSELLING, ACTIVITIES AND TRADING ANCILLARY TO ACCOMMODATION WHICH DEVELOP THE SKILLS AND ABILITIES OF PERSONS WHO ARE EXPERIENCING POOR HOUSING AND/OR HOMELESSNESS TO LIVE INDEPENDENTLY AND ENHANCE THEIR EMPLOYMENT OPPORTUNITIES.(C) TO PROVIDE APPROPRIATE ADVICE AND GUIDANCE ON HOUSING, HOMELESSNESS, AND/OR SOCIAL WELFARE ISSUES AND/OR RELATED TOPICSTHE PROVISION OF EMERGENCY ACCOMMODATION, TEMPORARY AND SETTLED ACCOMMODATION FOR THOSE PEOPLE EXPERIENCING POOR HOUSING AND HOMELESSNESSTO PROMOTE THE EDUCATION OF PERSONS WHO THROUGH THEIR SOCIAL AND ECONOMIC CIRCUMSTANCES ARE IN NEED AND UNABLE TO GAIN EMPLOYMENT AND IN PARTICULAR TO PROMOTE OR SUPPORT SCHEMES WHERE SUCH PERSONS MAY RECEIVE WORK EXPERIENCE AND VOCATIONAL TRAINING FOR PERIODS SUITABLE FOR THEIR NEEDS SO THAT THEY ARE ABLE TO ACHIEVE BETTER SOCIAL INTEGRATION AND/OR IMPROVED CHANCES OF SECURING EMPLOYMENT
Financial health, per its FY2025 accounts
The accounts state that the charity reported total income of £1,237,758 and total expenditure of £1,142,308, resulting in a net movement in funds of £95,450. The trustees confirm that unrestricted reserves of £1,321,687 are adequate in respect of the reserves growth plan, and the auditor found no material uncertainties regarding the going concern basis.
What the accounts disclose
“In the band £60,001 - £70,000 1” — page 32
“The reserves policy was reviewed by the Board in May 2025. DHA continues to work towards the objectives of the policy. The Board is satisfied the current level of Reserves held as at 31 March 2025, are adequate in respect of the Reserves growth pian.” — page 6
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 5
- Government income: £956,643 — contracts £956,643 (1); 77% of the £1,237,758 total gross income on the same return
- Employees paid over £60,000: 1 (£60,001–£70,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 6
- Government income: £794,828 — contracts £794,828 (2); 73% of the £1,082,277 total gross income on the same return
- Employees paid over £60,000: 1 (£60,001–£70,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 110
- Government income: £840,009 — contracts £840,009 (2); 54% of the £1,545,339 total gross income on the same return
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- Justine Erika Claxtonchair
- David Walsh
- Leysa Relf
- Nicholas Maxwell Adlam
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £1.2m | £1.1m |
| 31/03/2024 | £1.1m | £1.1m |
| 31/03/2023 | £1.5m | £1.4m |
| 31/03/2022 | £1.3m | £1.1m |
| 31/03/2021 | £1.6m | £1.2m |
Common questions
Is DIRECT HELP & ADVICE LTD. financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported total income of £1,237,758 and total expenditure of £1,142,308, resulting in a net movement in funds of £95,450. The trustees confirm that unrestricted reserves of £1,321,687 are adequate in respect of the reserves growth plan, and the auditor found no material uncertainties regarding the going concern basis. Its FY2025 accounts were audited by Dains Audit Limited.
What does the highest-paid employee of DIRECT HELP & ADVICE LTD. earn?
Per its FY2025 accounts, the highest-paid employee was in the £60,001 - £70,000 band.
Who funds DIRECT HELP & ADVICE LTD.?
Funders whose own accounts filings name DIRECT HELP & ADVICE LTD. as a grant recipient include THE ACCESS TO JUSTICE FOUNDATION.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| THE ACCESS TO JUSTICE FOUNDATION | FY2024 | Unverified read£129k | Grants |
| THE ACCESS TO JUSTICE FOUNDATION | FY2025 | £100k | Grants & Donations |
| THE ACCESS TO JUSTICE FOUNDATION | FY2023 | £84k | Grants & Donations |
| THE ACCESS TO JUSTICE FOUNDATION | FY2022 | £15k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| A B Charitable Trust | 16/10/2025 | £30k | A grant to Direct Help and Advice |
| A B Charitable Trust | 27/06/2019 | £20k | A grant to Direct Help & Advice Ltd |
| The National Lottery Community Fund | 22/02/2019 | £9k | Erewash Job Club |
| A B Charitable Trust | 31/10/2017 | £10k | A grant to Direct Help & Advice |
| The National Lottery Community Fund | 03/03/2016 | £499k | Derbyshire Bi-lingual Crisis Buddy Service (DBCBS) |
| The National Lottery Community Fund | 28/10/2015 | £10k | The Youth Den |
| The National Lottery Community Fund | 01/07/2015 | £420k | Opportunities for All |
| The National Lottery Community Fund | 07/05/2012 | £297k | Opportunities for All |
| The National Lottery Community Fund | 15/07/2010 | £436k | Bridging the Advice Gap |
| The National Lottery Community Fund | 13/05/2010 | £3k | Community Training and Volunteers Suite |
| The National Lottery Community Fund | 30/05/2007 | £470k | Derbyshire Community Legal Advice Centre |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| LONDON LEGAL SUPPORT TRUST | 1 | £106k |
| TRUST FOR LONDON | 1 | £69k |
| THE MEDLOCK CHARITABLE TRUST | 1 | £60k |
| THE NISBET TRUST | 1 | £20k |
| QUARTET COMMUNITY FOUNDATION | 1 | £5k |
| THE ASHWORTH CHARITABLE TRUST | 1 | £3k |
| THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF BURGHFIELD ST MARY THE VIRGIN | 1 | £3k |
| THE PORTISHEAD NAUTICAL TRUST | 1 | £1k |
Charities like this
- DISABILITY DIRECT
- DEVELOPING HEALTH AND INDEPENDENCE
- ADVICE UK
- FRONTLINE DEBT ADVICE (UK)
- Derbyshire Addictions Advice Service
- ADDICTION RECOVERY AGENCY LTD
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| DIRECT HELP & ADVICE LTD. | £1.2m | £60,001 - £70,000 | — | above | — | no doubt |
| DISABILITY DIRECT | £4.2m | — | — | above | — | no doubt |
| DEVELOPING HEALTH AND INDEPENDENCE | £11.5m | — | — | below | — | no doubt |
| ADVICE UK | £6.0m | — | — | unclear | — | no doubt |
| FRONTLINE DEBT ADVICE (UK) | £57k | — | 0 | unclear | — | no doubt |
| Derbyshire Addictions Advice Service | £969k | — | 0 | above | — | no doubt |