IMPACT FAMILY SERVICES

Registered charity 1071132 · accounts filings on the Charity Commission register · also known as SUNDERLAND AND SOUTH TYNESIDE FAMILY MEDIATION SERVICE

Specialist domestic violence and abuse services, bespoke children, young people and family services and specialist services such as Mediation and Counselling.

Causes: General Charitable Purposes · website · Get email alerts

Latest income
£448k
Latest spending
£413k
Registered
1998
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net income surplus of £35,581 for the year ended 31 March 2025, reversing a previous year's loss. The trustees confirm that unrestricted reserves of £220,124 are sufficient to meet the charity's reserves policy target of covering three to six months of running costs.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Reserves policy: three to six months of running costs (held: £220k)
“The policy of the trustees is to ensure the general reserve is sufficient to cover a minimum of 3 months up to a maximum of six months running cost which is estimated to be £210,000.” — page 8
Per its FY2025 accounts as filed with the Charity Commission.
Trading subsidiary: Connected Families CIC
“A key change resulting from our strategic review, was the setting up of a wholly owned subsidiary, Connected Families CIC.” — page 5
Per its FY2025 accounts as filed with the Charity Commission.

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

Public fundraising profile: JustGiving — IMPACT FAMILY SERVICES (matched by registered charity number).

Structured financials (annual return, FY ending 31/03/2022)

Total income
£591k
Total spending
£566k
Cost of raising funds
£51k
Reserves (reported)
£58k
Employees
20

Reported reserves equal ~1.2 months of spending — in the bottom quarter for charities its size (median 7.0 months; benchmarks).

Per its annual return, largest income source: Donations and legacies (79% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 8.7% of total income — above the median for charities its size (2.9%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Gateshead · North Tyneside · Northumberland · South Tyneside · Sunderland

Income and spending

Financial year endIncomeSpending
31/03/2025£448k£413k
31/03/2024£423k£442k
31/03/2023£465k£433k
31/03/2022£591k£566k
31/03/2021£691k£542k

Common questions

Is IMPACT FAMILY SERVICES financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a net income surplus of £35,581 for the year ended 31 March 2025, reversing a previous year's loss. The trustees confirm that unrestricted reserves of £220,124 are sufficient to meet the charity's reserves policy target of covering three to six months of running costs. Its FY2025 accounts were independently examined.

Who funds IMPACT FAMILY SERVICES?

Funders whose own accounts filings name IMPACT FAMILY SERVICES as a grant recipient include THE FORTE CHARITABLE FOUNDATION, THE BERNICIA FOUNDATION, THE BARBOUR FOUNDATION, THE JOICEY TRUST.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
THE FORTE CHARITABLE FOUNDATIONFY2025£83k29% of running costs over 3-years for family support, counselling and mediation in South Tyneside.
THE BERNICIA FOUNDATIONFY2024£10k
THE BARBOUR FOUNDATIONFY2023£10k
THE JOICEY TRUSTFY2025£2k

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
Community Foundation North East08/01/2026£1kGrant to Impact Family Services
The National Lottery Community Fund22/10/2025£282kThriving Families
Community Foundation North East13/03/2025£2kGrant to Impact Family Services
Community Foundation North East09/01/2025£1kGrant to Impact Family Services
The National Lottery Community Fund22/08/2024£20kBehavioural Change Youth Advocacy Support
Community Foundation North East18/07/2024£10kGrant to Impact Family Services
Community Foundation North East06/06/2024£5kGrant to Impact Family Services
Community Foundation North East11/04/2024£5kGrant to Impact Family Services
Community Foundation North East03/11/2022£10kGrant to Impact Family Services
UK government01/04/2019£3kALB - Cafcass - Supported Child Contact Centres (SCCC) Grant 19-20
Community Foundation North East25/09/2018£1kTowards essential household items
Community Foundation North East09/07/2018£3kCreating a home
UK government01/04/2018£3kSupported contact centres
Community Foundation North East03/11/2017£2kCreating a home
Community Foundation North East07/03/2017£3kTowards Creating a home
Community Foundation North East14/10/2016£4kHelp create the experience of home
The National Lottery Community Fund21/09/2016£491kBIG Project
Community Foundation North East16/05/2016£3kTowards Change 4 Women - supporting women who have abusive behaviour
Community Foundation North East01/04/2016£40kTo support the continuation of the Domestic Violence Perpetrator Programme Year 3
Community Foundation North East01/04/2015£40kTo support the continuation of the Domestic Violence Perpetrator Programme Year 2
The National Lottery Community Fund03/11/2014£376kOptions New Beginnings
Northern Rock Foundation25/04/2014£4kGrant awarded to Impact Family Services (Tyne & Wear)
Northern Rock Foundation14/01/2014£2kGrant awarded to Impact Family Services (Tyne & Wear)
Northern Rock Foundation11/06/2013£47kGrant awarded to Impact Family Services (Tyne & Wear)
Northern Rock Foundation11/12/2012£34kGrant awarded to Impact Family Services (North East)