ISLE OF WIGHT CITIZENS ADVICE BUREAU
The Isle of Wight Citizens Advice Bureau provides advice which is free,independent and impartial and ensures that people know their rights and responsibilities. We support the community by local and national social policy involvement
Objects
THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE AREA OF THE ISLE OF WIGHT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.
Financial health, per its FY2025 accounts
The accounts state that the charity holds total funds of £449,065, with unrestricted free reserves of £144,688. The trustees report a good financial position, though they note that high inflation and funding pressures require the charity to fund inflationary increases from its own accumulated reserves.
What the accounts disclose
“Looking ahead this leaves reserves of £44,688 available for expenditure on charitable activities.”
“In addition a new company was formed, Citizens Advice Isle of Wight CIC, which is hoped will enable additional funds to be raised for the charity”
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- Jeanette Howells
- Loretta Joan Outhwaite
- Neil Robert Moody KC
- Richard Edward Geal
- Robert Thompson MBE
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £712k | £709k |
| 31/03/2024 | £867k | £812k |
| 31/03/2023 | £935k | £938k |
| 31/03/2022 | £883k | £809k |
| 31/03/2021 | £792k | £712k |
Common questions
Is ISLE OF WIGHT CITIZENS ADVICE BUREAU financially healthy?
Per its FY2025 accounts: The accounts state that the charity holds total funds of £449,065, with unrestricted free reserves of £144,688. The trustees report a good financial position, though they note that high inflation and funding pressures require the charity to fund inflationary increases from its own accumulated reserves. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| UK government | 20/10/2023 | £28k | HMRC Grant Funding Programme |
| UK government | 01/04/2021 | £88k | HMRC Grant Funding |
| UK government | 01/04/2021 | £97k | HMRC Grant Funding |
| UK government | 01/04/2021 | £86k | HMRC Grant Funding |
| The National Lottery Community Fund | 22/05/2020 | £6k | Citizens Advice IW Recovery Adviser |
| UK government | 01/04/2020 | £86k | HMRC Grant Funding |
| The National Lottery Community Fund | 23/01/2020 | £855 | Island Family Concert |
| The National Lottery Community Fund | 03/03/2016 | £500k | Isle Help You Through Crisis |
| The National Lottery Community Fund | 17/11/2011 | £7k | Isle of Wight CAB Outreach service |
| The National Lottery Community Fund | 10/06/2009 | £198k | Prison Outreach Project |
| The National Lottery Community Fund | 24/01/2006 | £158k | Prison Project |
| The National Lottery Community Fund | 10/05/2005 | £107k | Mental Health Outreach Service |
| UK government | — | £141k | HMRC Grant Funding |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE BLAGRAVE TRUST | 2 | £22k |
| ISLE OF WIGHT FOUNDATION | 1 | — |
| AGE UK | 1 | £246k |
| THE COMMUNITY FOUNDATION FOR WILTSHIRE & SWINDON | 1 | £230k |
| JOHN SWIRE 1989 CHARITABLE TRUST | 1 | £76k |
| THE MRS L D ROPE THIRD CHARITABLE SETTLEMENT | 1 | £35k |
| ENERGISE ME | 1 | £20k |
| Vivensa Foundation | 1 | £11k |
Charities like this
- CITIZENS ADVICE HAMPSHIRE
- ISLE OF WIGHT SCOUT COUNCIL
- CANOLFAN CYNGHORI YNYS MON CITIZENS ADVICE BUREAU
- IPSWICH AND DISTRICT CITIZENS ADVICE BUREAU
- AGE CONCERN ISLE OF WIGHT
- WILTSHIRE CITIZENS ADVICE
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| ISLE OF WIGHT CITIZENS ADVICE BUREAU | £712k | — | 0 | below | — | no doubt |
| CITIZENS ADVICE HAMPSHIRE | £1.7m | — | 0 | unclear | — | no doubt |
| ISLE OF WIGHT SCOUT COUNCIL | £230k | — | 0 | above | — | no doubt |
| CANOLFAN CYNGHORI YNYS MON CITIZENS ADVICE BUREAU | £1.4m | — | 0 | unclear | — | no doubt |
| IPSWICH AND DISTRICT CITIZENS ADVICE BUREAU | £952k | — | 0 | below | — | no doubt |
| AGE CONCERN ISLE OF WIGHT | £1.3m | — | 0 | above | — | no doubt |