CROSSROADS COUNSELLING

Registered charity 1043304 · accounts filings on the Charity Commission register · also known as CROSSROADS CHRISTIAN COUNSELLING SERVICE

Crossroads Counselling offers a professional counselling service for people on low incomes who live, work, study or worship in Tower Hamlets. Our service is open to people of all faiths and none. We offer short and long-term individual counselling.

Objects

TO ADVANCE THE CHRISTIAN RELIGION BY ESTABLISHING AND CARRYING ON A SERVICE OF COUNSELLING BASED ON CHRISTIAN FAITH, BELIEFS AND THE PRINCIPLES OF COMPASSION, EQUALITY, LOVE, NON-JUDGEMENT AND RESPECT, FOR THE BENEFIT OF ALL PEOPLE IRRESPECTIVE OF RACE, GENDER OR RELIGION

Area of benefit: NOT DEFINED - IN PRACTICE PRIORITY WILL BE GIVEN TO THOSE LIVING IN THE BOW AREA, LONDON

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: The Advancement Of Health Or Saving Of Lives · website · Get email alerts

Registered contact address: Tower Hamlets, London, England (from the postcode on the register)

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net loss of £8,166 for the year ended 31 March 2025, which was covered by cash at bank holdings of £28,686. The trustees acknowledge that raising necessary funds has been challenging due to the cost-of-living crisis and cuts to statutory services, noting that the 2026 budget includes a small gap requiring additional funding to break even. Despite these pressures, the trustees maintain that the charity has adequate resources to continue in operational existence for the foreseeable future.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Source: this charity’s annual returns on the Charity Commission register.

Annual return filing dates (Charity Commission record)

Of its last 5 annual returns with a recorded received date, 5 were received after the due date: year ending 31/03/2025 (received 12/06/2026, 132 days after the 31/01/2026 due date); year ending 31/03/2024 (received 17/07/2025, 167 days after the 31/01/2025 due date); year ending 31/03/2023 (received 14/05/2024, 104 days after the 31/01/2024 due date); year ending 31/03/2022 (received 28/04/2023, 87 days after the 31/01/2023 due date); year ending 31/03/2021 (received 22/02/2022, 22 days after the 31/01/2022 due date).

Due and received dates as recorded in the Commission’s annual-return data; the data does not say whether an extension was agreed. Source: this charity’s annual returns on the Charity Commission register.

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Trustees · trustee networks

• Alexandra Ann Curtis
• Benet Hiscock
• Craig Jeffrey Herd

Trustee list from the Charity Commission register (current, not historical).

Operates in: Tower Hamlets

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CROSSLIGHT ADVICE.

• CROSSLIGHT ADVICE income £807k
• HELP COUNSELLING CENTRE income £315k
• THE CROSSROADS PROJECT income £98k
• CROSSLANDS income £808k
• CROSSLINE CHRISTIAN COUNSELLING SERVICE (MAIDSTONE) income £80k
• CROSSROADS CARE KENT income £4.3m

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.