HAVERING CITIZENS ADVICE BUREAUX

Registered charity 1002593 · accounts filings on the Charity Commission register

Provides an independant, free, impartial and confidential advice service to everybody regardless of race, sex, disability, sexuality, nationality or religion.Provides training in advice work and in administration for volunteers to externally accredited standards

Objects

THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE LONDON BOROUGH OF HAVERING AND SURROUNDING AREAS BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

Area of benefit: LONDON BOROUGH OF HAVERING

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · Education/training · The Advancement Of Health Or Saving Of Lives · Disability · Accommodation/housing · Economic/community Development/employment · website · Get email alerts

Financial health, per its FY2025 accounts

The accounts state that total income increased to £1,064,353 with a net income of £21,822 for the year ended 31 March 2025. The trustees report that actual reserves of £148,205 are below their stated policy target of three months' operating expenditure (£260,545). The auditors confirmed that the use of the going concern basis of accounting is appropriate with no material uncertainties identified.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts audited by Nordens Audit Limited. Discloses 5 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

Corporate structure

• Registered company of the charity Companies House 02577502

What the charity says about itself (2022-2023)

From its own voluntary annual review / impact report — the charity’s account of its work, distinct from the statutory accounts analysed above.

Leadership, per the charity’s website

• Michael Hepworth — Chair, Board of Trustees (source)
• Nekita Okafor — Vice-Chair, Trustee Board (source)

Listed on the charity’s own website when we last crawled it; roles may have changed. Pay-band disclosures above are anonymous statutory disclosures and are not attributed to any named individual.

Funders the charity credits

Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).

• Wates Family Foundation — “Our partnership with the Wates Family Foundation who agreed to support our outreach provision” (source page)
• Greater London Authority — “As member of the Citizens Advice network in London, we benefit from such investment made by the Greater London Authority as they support a s…” (source page)

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

• QAYUM, Nadia — director, appointed 24/06/2026on trustee list
• ANJORIN, Ebenezer — director, appointed 24/06/2026on trustee list
• SHEPPARD, Alison — director, appointed 24/06/2026on trustee list
• OLAPADE, Abirede Similolu — director, appointed 24/06/2026on trustee list
• JEFFERY, Alan — director, appointed 24/06/2026on trustee list
• HEPWORTH, Michael Roderick — director, appointed 07/02/2024on trustee list
• OKAFOR, Nekita — director, appointed 07/12/2022on trustee list
• JONES, Billy — director, appointed 22/07/2022on trustee list
• DIX, Susan — director, appointed 14/11/2016not on trustee list
• KING, Kenny — director, appointed 12/12/2013on trustee list
• RAUPRICH, Susanne Brigitte — secretary, appointed 01/10/2020

Official officers record.

Structured financials (annual return, FY ending 31/03/2025)

Reported reserves equal ~1.7 months of spending — in the bottom quarter for charities its size (median 4.8 months; benchmarks).

Per its annual return, largest income source: Charitable activities (75% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.2%) (benchmarks).

Trustees · trustee networks

• ALAN JEFFERY · trustee of 1 other charity
• Abirede Similolu Olapade · trustee of 1 other charity
• Alison Sheppard
• Billy Jones
• Ebenezer Anjorin · trustee of 1 other charity
• Kenny King
• Michael Hepworth
• Nadia Qayum · trustee of 1 other charity
• Nekita Okafor · trustee of 1 other charity
• Sue Dix

Trustee list from the Charity Commission register (current, not historical).

Operates in: Essex · Havering

Income and spending

Common questions

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX.

• THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX income £167.8m
• CANOLFAN CYNGHORI YNYS MON CITIZENS ADVICE BUREAU income £1.4m
• BROXBOURNE CITIZENS ADVICE BUREAU income £242k
• NORTHUMBRIAN CITIZENS ADVICE BUREAU income £5.0m
• HALTON CITIZENS ADVICE BUREAU income £1.2m
• HAMMERSMITH AND FULHAM CITIZENS ADVICE BUREAUX SERVICE income £1.7m

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.