EXPECT LTD

Registered charity 701331 · accounts filings on the Charity Commission register · also known as SEFTON SUPPORT SERVICES LIMITED, SOUTH SEFTON MENTAL HEALTH HOUSING GROUP LIMITED

Support people with Mental Health and Learning disabilities

Objects

TO PROMOTE THE VALUE OF ORDINARY LIVING OPPORTUNITIES AND TO ELIMINATE THE SEGREGATION AND STIGMATISATION OF PEOPLE WHO CONSIDER THEMSELVES TO BE DISADVANTAGED BY REASON OF THEIR PHYSICAL ILL HEALTH, MENTAL ILL HEALTH OR LEARNING DISABILITY.TO PROVIDE SUPPORT SERVICES WITH THE AIM OF PRESERVING AND PROTECTING THE HEALTH AND WELLBEING OF PEOPLE WITH PHYSICAL HEALTH NEEDS, MENTAL HEALTH NEEDS AND/OR LEARNING DISABILITIES.TO UNDERTAKE THE MANAGEMENT OF HOUSING PROJECTS, INCLUDING THE RESPONSIBILITIES OF A MANAGEMENT AGENT, WHICH PROVIDE AN ALTERNATIVE TO INSTITUTIONALISED CARE FOR PEOPLE WITH PHYSICAL HEALTH NEEDS, MENTAL HEALTH NEEDS AND/OR LEARNING DISABILITIES.

Area of benefit: NOT DEFINED.

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: Education/training · Disability · Economic/community Development/employment · website · Get email alerts

Latest income
£7.8m
Latest spending
£7.8m
Registered
1989
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the group reported an operational deficit of £3,334 for the 18-month period, primarily due to goodwill amortisation and bad debts. Total unrestricted funds stood at £1.7 million, with the trustees aiming to maintain reserves equivalent to three months of running costs. Financial sustainability is identified as a major risk, though the charity maintains sufficient working capital.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Reserves policy: three months of unrestricted expenditure (held: £1.7m)
“The trustees wish to have 3 months running costs, based on the last 3 years general fund expenditure in case of a major problem or delays in payments from our funders” — page 6
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Alexander Myerson & Co Limited. Discloses 4 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Care Quality Commission; Care Inspectorate Wales (CIW). This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

Corporate structure

What the charity says about itself (2025/2026)

From its own voluntary annual review / impact report — the charity’s account of its work, distinct from the statutory accounts analysed above.

The report states the service provided care to 12 people during the last financial year.
“How many people in total did the service provide care and support to during the last financial year? 12”
The report details the staffing levels, noting 11 full-time equivalent posts and specific breakdowns of permanent vs agency staff.
“The total number of full time equivalent posts at the service (as at 31 March) 11”
The report states that no formal complaints were received or upheld during the reporting period.
“Total number of formal complaints made during the last financial year 0”

Public fundraising profile: JustGiving — Expect Limited (matched by registered charity number).

Leadership, per the charity’s website

Listed on the charity’s own website when we last crawled it; roles may have changed. Pay-band disclosures above are anonymous statutory disclosures and are not attributed to any named individual.

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Public-sector contracts awarded

From the official Contracts Finder and Find a Tender notices (supplier matched by exact registered name). Contract income is distinct from grants.

BuyerContractAwardedValue
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARDContinuing Health Service in Cheshire & Merseyside——

CQC provider record: Expect Ltd — Registered, 13 registered locations, 1 regulated activity, last inspected 14/01/2020.charity number confirmed by CQC CQC record

Structured financials (annual return, FY ending 31/03/2025)

Total income
£7.8m
Total spending
£7.8m
Cost of raising funds
£1.7m
Reserves (reported)
£1.7m
Employees
138

Reported reserves equal ~2.7 months of spending — below the median for charities its size (median 4.8 months; benchmarks).

Per its annual return, largest income source: Charitable activities (74% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 21.3% of total income — in the top quarter for charities its size (median 5.2%) (benchmarks).

Care Quality Commission ratings

CQC inspection ratings for services run by a provider matching this charity’s name (matched by name; verify provider identity on CQC’s site).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Bolton · Conwy · Denbighshire · Liverpool City · Sefton

Income and spending

Financial year endIncomeSpending
31/03/2025£7.8m£7.8m
30/09/2023£5.1m£5.5m
30/09/2022£5.3m£5.5m
30/09/2021£5.6m£5.9m
30/09/2020£6.0m£6.2m

Common questions

Is EXPECT LTD financially healthy?

Per its FY2025 accounts: The accounts state that the group reported an operational deficit of £3,334 for the 18-month period, primarily due to goodwill amortisation and bad debts. Total unrestricted funds stood at £1.7 million, with the trustees aiming to maintain reserves equivalent to three months of running costs. Financial sustainability is identified as a major risk, though the charity maintains sufficient working capital. Its FY2025 accounts were audited by Alexander Myerson & Co Limited.

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with Learning Disability Network London Limited.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
EXPECT LTD£7.8m——unclear—no doubt
Learning Disability Network London Limited FY2025£22.7m——unclear—no doubt
HF TRUST LIMITED FY2025£85.0m——unclear50.0%material uncertainty
OUTREACH COMMUNITY AND RESIDENTIAL SERVICES FY2025£2.8m£70,001 - £80,0001below78.1%no doubt
BUSINESS ENTERPRISE AND COMMUNITY GROUP FY2025£112k—0unclear—no doubt
MIDLAND MENCAP FY2025£10.8m£100,001 - £110,0002above—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.