Charity Accounts Intelreading the accounts so you don’t have to

SWITCHBOARD LGBT+

Registered charity 296193 · accounts filings on the Charity Commission register · also known as LONDON LESBIAN AND GAY SWITCHBOARD

Switchboard, the LGBT Helpline provides a telephone, instant messaging and email helpline service from 10am to 10pm every day of the year. We are a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional wellbeing. We support people to explore the right options for themselves.

Causes: General Charitable Purposes · Human Rights/religious Or Racial Harmony/equality Or Diversity · website · Get email alerts

Latest income
£595k
Latest spending
£737k
Registered
1987
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity had no long-term debt and sufficient resources to meet liabilities as they fall due. The trustees assessed going concern and concluded that the charity's long-term viability is demonstrated by its performance in the last 12 months. The charity is exempt from audit under small companies' regime and underwent an independent examination.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Highest-paid employee band: £70,200 — in the top quarter for charities its size (median £60k)
“the Chief Executive Office received remuneration of £70,200” — page 16
Per its FY2025 accounts as filed with the Charity Commission.
Employees paid over £60,000: 2
“Two employees earned more than £60,000 per annum (2024 - one).” — page 16
Per its FY2025 accounts as filed with the Charity Commission.

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

Corporate structure

Public fundraising profile: JustGiving — Switchboard (matched by registered charity number).

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Structured financials (annual return, FY ending 31/03/2025)

Total income
£595k
Total spending
£737k
Cost of raising funds
£127k
Reserves (reported)
£1.3m
Employees
8

Reported reserves equal ~20.8 months of spending — in the top quarter for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Donations and legacies (90% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 21.4% of total income — in the top quarter for charities its size (median 4.9%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Northern Ireland · Scotland · Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/03/2025£595k£737k
31/03/2024£576k£686k
31/03/2023£659k£412k
31/03/2022£489k£370k
31/03/2021£439k£263k

Common questions

Is SWITCHBOARD LGBT+ financially healthy?

Per its FY2025 accounts: The accounts state that the charity had no long-term debt and sufficient resources to meet liabilities as they fall due. The trustees assessed going concern and concluded that the charity's long-term viability is demonstrated by its performance in the last 12 months. The charity is exempt from audit under small companies' regime and underwent an independent examination. Its FY2025 accounts were independently examined.

What does the highest-paid employee of SWITCHBOARD LGBT+ earn?

Per its FY2025 accounts, the highest-paid employee was in the £70,200 band, and 2 employees earned over £60,000.

Who funds SWITCHBOARD LGBT+?

Funders whose own accounts filings name SWITCHBOARD LGBT+ as a grant recipient include THE RODDICK FOUNDATION.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
THE RODDICK FOUNDATIONFY2024£30k
THE RODDICK FOUNDATIONFY2023£17kCore costs for domestic violence support service
THE RODDICK FOUNDATIONFY2025£1k

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Heritage Fund23/02/2021£10k"NL20:The Log Books Podcast - Untold stories from Britain's queer history"
The National Lottery Community Fund14/10/2010£5kLLGS IT Provision
The National Lottery Community Fund17/05/2006£5kEuropride 2006 Float

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

FunderSimilar charities fundedAmount to them
HYDE PARK PLACE ESTATE CHARITY2£22k
MONDAY CHARITABLE TRUST1£290k
FUNDERS IN GOOD1£106k
THE BROOK TRUST1£96k
YOUNG MANCHESTER1£80k
THE ADRIAN SWIRE CHARITABLE TRUST1£61k
ST GILES-IN-THE-FIELDS AND WILLIAM SHELTON EDUCATIONAL CHARITY1£51k
PRISM THE GIFT FUND1£50k

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with BRIGHTON AND HOVE LGBT SWITCHBOARD.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
SWITCHBOARD LGBT+£595k£70,2002unclear—no doubt
BRIGHTON AND HOVE LGBT SWITCHBOARD FY2025£483k—0unclear—no doubt
LGBT FOUNDATION LTD FY2025£3.7m——unclear—no doubt
INTERCOM FY2025£952k—0below—no doubt
forum+ FY2025£138k—0within—no doubt
MUSLIM YOUTH HELPLINE FY2025£147k—0above—noted

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.