REFUGEE ACTION
We provide reception, advice and information to refugees and asylum seekers and other displaced people; promote the development of refugee communities as distinctive parts of wider British communities; improve access to employment and mainstream services, and enhance opportunities for refugees and asylum seekers; raise awareness of refugee issues, influence policy, and campaign for refugee rights.
Objects
THE RELIEF OF PERSONS WHO HAVE BECOME DISPLACED PERSONS OR REFUGEES FROM THE COUNTRIES OF THEIR ORIGIN OR DOMICILE BY REASON OF HOSTILITIES, PERSECUTION, OPPRESSION, DISCRIMINATION, NATURAL DISASTERS OR OTHER LIKE CAUSES, AND THEIR FAMILIES AND DEPENDANTS WHO ARE IN CONDITIONS OF NEED, HARDSHIP AND DISTRESS.
Financial health, per its FY2025 accounts
The accounts state that the charity made a deficit of £1.25m for the year ended 31 March 2025, resulting in total reserves decreasing to £6.14m from £7.39m the previous year. The trustees consider the appropriate level of free unrestricted reserves to be between £1.7m and £2.3m, and the year-end general fund balance of £1.7m is within this policy range. The charity is investing in fundraising to achieve financial sustainability by the end of the 2025-26 financial year.
What the accounts disclose
“Two employees earned between £60,000 and £69,999. The Chief Executive’s benefits excluding employer’s pension were £69,919 (2024: £66,933). The Head of Finance’s benefits excluding employer's pension were also £63,714 (2024: £65,086). All other employees earned less than £60,000.” — page 70
“Two employees earned between £60,000 and £69,999. The Chief Executive’s benefits excluding employer’s pension were £69,919 (2024: £66,933). The Head of Finance’s benefits excluding employer's pension were also £63,714 (2024: £65,086). All other employees earned less than £60,000.” — page 70
“The income for the year ended 31 March 2025 included grants £4.06m (2024: £8.3m), donations from the public £2.61m (2024: £3.3m) and investment income of £188k (2024: £153k).” — page 15
“The cost of raising funds for the year ended 31 March 2025 has increased by £246k to £1.94m (2024: £1.69m).” — page 15
“Having considered the likely financial risks the trustees believe the appropriate level of free reserves to be between £1.7m to £2.3m (2024: between £1.52m to £2.04m).” — page 16
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 200
- Government income: £2,175,000 — contracts £1,770,000 (3), grants £405,000 (4); 32% of the £6,855,000 total gross income on the same return
- Employees paid over £60,000: 2 (£60,001–£70,000: 2)
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 200
- Government income: £5,774,000 — contracts £5,576,000 (5), grants £198,000 (2); 49% of the £11,741,000 total gross income on the same return
- Employees paid over £60,000: 2 (£70,001–£80,000: 2)
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 185
- Government income: £4,672,000 — contracts £4,488,000 (4), grants £184,000 (3); 41% of the £11,485,000 total gross income on the same return
- Employees paid over £60,000: 2 (£60,001–£70,000: 2)
Public-sector contracts awarded
| Buyer | Contract | Awarded | Value |
|---|---|---|---|
| NHS West Yorkshire Integrated Care Board | NHSWYICB - Reducing Inequalities Advice Service | — | — |
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- Nankunda Katangazachair
- Caroline Gormley
- Halyma Begum
- Kim Oanh Beach
- Lucy Branwen Vidal
- Mark Richard Nowottny
- Sahar Khan
- Salem Ibrahimi
- Ximena Alejandra Valenzuela
- Yagoub Matar
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £6.9m | £8.1m |
| 31/03/2024 | £11.7m | £10.6m |
| 31/03/2023 | £11.5m | £10.1m |
| 31/03/2022 | £7.8m | £6.6m |
| 31/03/2021 | £8.8m | £8.5m |
Common questions
Is REFUGEE ACTION financially healthy?
Per its FY2025 accounts: The accounts state that the charity made a deficit of £1.25m for the year ended 31 March 2025, resulting in total reserves decreasing to £6.14m from £7.39m the previous year. The trustees consider the appropriate level of free unrestricted reserves to be between £1.7m and £2.3m, and the year-end general fund balance of £1.7m is within this policy range. The charity is investing in fundraising to achieve financial sustainability by the end of the 2025-26 financial year. Its FY2025 accounts were audited by Moore Kingston Smith LLP.
What does the highest-paid employee of REFUGEE ACTION earn?
Per its FY2025 accounts, the highest-paid employee was in the £60,001 - £70,000 band, and 2 employees earned over £60,000.
Who funds REFUGEE ACTION?
Funders whose own accounts filings name REFUGEE ACTION as a grant recipient include BERNARD LEWIS FAMILY CHARITABLE TRUST, CO-OPERATIVE COMMUNITY INVESTMENT FOUNDATION, THE LEGAL EDUCATION FOUNDATION, JUSTICE COLLABORATIONS, THE GAUDIO FAMILY FOUNDATION (UK) LIMITED.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| BERNARD LEWIS FAMILY CHARITABLE TRUST | FY2024 | £700k | General funding |
| CO-OPERATIVE COMMUNITY INVESTMENT FOUNDATION | FY2023 | £500k | Support for Refugees |
| THE LEGAL EDUCATION FOUNDATION | FY2025 | £355k | Supporting the Frontline Immigration Advice Project |
| THE LEGAL EDUCATION FOUNDATION | FY2022 | £300k | Supporting the Frontline Immigration Advice Project that helps individuals and organisations secure accreditation and registration with the Office of the Immigr |
| CO-OPERATIVE COMMUNITY INVESTMENT FOUNDATION | FY2021 | £250k | Afghan refugee crisis response |
| CO-OPERATIVE COMMUNITY INVESTMENT FOUNDATION | FY2022 | £250k | Support for refugees/Afghan refugee crisis |
| JUSTICE COLLABORATIONS | FY2022 | £250k | Advice and Representation |
| THE GAUDIO FAMILY FOUNDATION (UK) LIMITED | FY2023 | £225k | |
| BERNARD LEWIS FAMILY CHARITABLE TRUST | FY2023 | £225k | General funding |
| JUSTICE COLLABORATIONS | FY2022 | £200k | Advice and Representation |
| THE GAUDIO FAMILY FOUNDATION (UK) LIMITED | FY2024 | £160k | Grants made |
| THE GAUDIO FAMILY FOUNDATION (UK) LIMITED | FY2022 | £150k | Grants made |
| THE A B CHARITABLE TRUST | FY2022 | £105k | Migrants and Refugees |
| THE JONGEN CHARITABLE TRUST | FY2024 | £100k | For 12-months to support core costs. Refugee Action helps people who have survived some of the world’s worst regimes. By offering them the basic support they ne |
| THE LEGAL EDUCATION FOUNDATION | FY2022 | £96k | Justice Collaborations Grant |
| THE RAYNE FOUNDATION | FY2025 | £90k | Pathways to Work |
| THE SEGELMAN TRUST | FY2021 | £90k | one year continuation grant for work with children and families in Bradford |
| THE JONGEN CHARITABLE TRUST | FY2025 | £75k | Not specified in the detailed list, but included in the major grants table. |
| THE GAUDIO FAMILY FOUNDATION (UK) LIMITED | FY2021 | £75k | Charitable activity |
| THE A B CHARITABLE TRUST | FY2024 | £55k | |
| OGLESBY CHARITABLE TRUST | FY2024 | £55k | Core funding |
| BERNARD LEWIS FAMILY CHARITABLE TRUST | FY2022 | £54k | General funding |
| THE ACCESS TO JUSTICE FOUNDATION | FY2021 | £50k | |
| OGLESBY CHARITABLE TRUST | FY2025 | £50k | Core funding |
| CO-OPERATIVE COMMUNITY INVESTMENT FOUNDATION | FY2024 | £50k | Support for Refugees |
| THE BELL EDUCATIONAL TRUST LIMITED | FY2024 | £50k | ESOL Programme |
| THE SIMMONS AND SIMMONS CHARITABLE FOUNDATION | FY2025 | £45k | Staff selections |
| YORKSHIRE BUILDING SOCIETY CHARITABLE FOUNDATION | FY2022 | £30k | |
| YORKSHIRE BUILDING SOCIETY CHARITABLE FOUNDATION | FY2021 | £30k | |
| THE OLWYN FOUNDATION | FY2024 | Unverified read£24k | supporting a UK project for vulnerable refugee women and children |
| COLCHESTER CATALYST CHARITY | FY2022 | £20k | Health Project |
| THE AURUM CHARITABLE TRUST | FY2022 | £15k | |
| PAUL HAMLYN FOUNDATION | FY2023 | £10k | Evidence and Learning |
| NEWBY TRUST LIMITED | FY2024 | £10k | Welfare |
| LONDON LEGAL SUPPORT TRUST | FY2023 | £10k | |
| THE A B CHARITABLE TRUST | FY2021 | £10k | Migrants and Refugees |
| LONDON LEGAL SUPPORT TRUST | FY2024 | £10k | |
| THE SEGELMAN TRUST | FY2022 | £6k | Grants to institutions |
| PILKINGTON CHARITIES FUND | FY2022 | £5k | |
| THE ALLEN OVERY SHEARMAN STERLING FOUNDATION | FY2024 | £5k | |
| PILKINGTON CHARITIES FUND | FY2024 | £5k | |
| THE AURUM CHARITABLE TRUST | FY2025 | £5k | |
| THE DAVID FAMILY FOUNDATION | FY2021 | £5k | |
| THE MERCERS CHARITABLE FOUNDATION | FY2025 | £3k | Church & Communities Programme |
| THE CHILLAG FAMILY CHARITABLE TRUST | FY2023 | £3k | |
| THE BELL EDUCATIONAL TRUST LIMITED | FY2023 | £3k | ESOL Programme |
| THE CHERUBY TRUST | FY2024 | £3k | |
| THE CHERUBY TRUST | FY2026 | £3k | |
| THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF ST LUKE, SEVENOAKS | FY2023 | £2k | Overseas Giving / Special Collections |
| THE CHERUBY TRUST | FY2023 | £2k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| A B Charitable Trust | 05/06/2026 | £60k | A grant to Refugee Action |
| Sport England | 04/11/2025 | £9k | Bradford Refugee and Asylum Voice Equality (BRAVE) |
| A B Charitable Trust | 21/10/2025 | £150k | A grant to Refugee Action |
| The Mercers' Company | 30/04/2025 | £125k | Grant to Refugee Action |
| A B Charitable Trust | 29/04/2025 | £60k | A grant to Refugee Action |
| The Mercers' Company | 02/10/2024 | £3k | Grant to Refugee Action |
| The National Lottery Community Fund | 13/09/2024 | £2.9m | Step Change Consortium Phase 2 |
| A B Charitable Trust | 27/08/2024 | £4k | A grant to Refugee Action |
| Greenwood Place | 15/07/2024 | £100k | Grant to Refugee Action |
| Greenwood Place | 01/07/2024 | £150k | Grant to Refugee Action |
| A B Charitable Trust | 03/06/2024 | £55k | A grant to Refugee Action |
| A B Charitable Trust | 28/06/2023 | £55k | A grant to Refugee Action |
| Greenwood Place | 01/07/2022 | £125k | Grant to Refugee Action |
| Greenwood Place | 01/07/2022 | £100k | Grant to Refugee Action |
| A B Charitable Trust | 26/04/2022 | £50k | A grant to Refugee Action |
| A B Charitable Trust | 01/12/2021 | £30k | A grant to Refugee Action |
| The National Lottery Community Fund | 26/11/2021 | £264k | The CARE Project: building the asylum support ecosystem in the West Midlands |
| Unbound Philanthropy | 14/07/2021 | £100k | Grant to Refugee Action |
| Greenwood Place | 01/07/2021 | £75k | Grant to Refugee Action |
| Greenwood Place | 01/07/2021 | £100k | Grant to Refugee Action |
| A B Charitable Trust | 01/07/2021 | £25k | A grant to Refugee Action |
| The National Lottery Community Fund | 11/02/2021 | £57k | COVID Response and Recovery |
| A B Charitable Trust | 13/10/2020 | £30k | A grant to Refugee Action |
| A B Charitable Trust | 07/07/2020 | £200k | A grant to Refugee Action |
| Greenwood Place | 01/07/2020 | £50k | Grant to Refugee Action |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| MOONDANCE FOUNDATION | 1 | £323k |
| THE CRUCIBLE FOUNDATION | 1 | £210k |
| TRUST FOR LONDON | 1 | £99k |
| THE TOLKIEN TRUST | 1 | £92k |
| PARACLETOS | 1 | £60k |
| EDUCATIONAL OPPORTUNITY FOUNDATION | 1 | £58k |
| THE SENECA TRUST | 1 | £50k |
| THE FORRESTER FAMILY TRUST | 1 | £40k |
Charities like this
- FAMILY REFUGEE SUPPORT PROJECT
- WELSH REFUGEE COUNCIL
- REFUGEE ACTION KINGSTON
- REFUGEES AT HOME
- REFUGEASE
- REFUGEE AID FROM TAUNTON
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| REFUGEE ACTION | £6.9m | £60,001 - £70,000 | 2 | within | 28.3% | no doubt |
| FAMILY REFUGEE SUPPORT PROJECT | £255k | — | 0 | unclear | — | no doubt |
| WELSH REFUGEE COUNCIL | £1.9m | — | — | unclear | — | no doubt |
| REFUGEE ACTION KINGSTON | £580k | — | 0 | above | — | no doubt |
| REFUGEES AT HOME | £924k | — | — | above | — | no doubt |
| REFUGEASE | £289k | — | 0 | unclear | — | noted |