REFUGE

Registered charity 277424 · accounts filings on the Charity Commission register · also known as CHISWICK FAMILY RESCUE LIMITED

Refuge provides specialist support to women and children escaping domestic violence, modern slavery, human trafficking, forced prostitution, rape, forced marriage and 'honour' based violence. Services include: 24-hr national helpline, women's refuges, outreach and floating support, independent domestic and sexual violence advocates. We raise awareness and influence policy and legislative change.

Objects

1. TO PROVIDE FOR THE RELIEF OF WOMEN AND THEIR CHILDREN OR OTHER VICTIMS WHO HAVE BEEN SUBJECT TO: (I) PHYSICAL, SEXUAL, EMOTIONAL AND/OR MENTAL ABUSE WITHIN AN INTIMATE OR 'FAMILY' RELATIONSHIP ('DOMESTIC VIOLENCE'); OR (II) OTHER GENDER-BASED VIOLENCE, WHICH TERM, FOR THE PURPOSES OF THESE ARTICLES, SHALL INCLUDE BUT NOT BE LIMITED TO RAPE, PROSTITUTION, GANG VIOLENCE, SEX-TRAFFICKING OR FEMALE GENITAL MUTILATION, IN EITHER OF CASES (I) OR (II) ABOVE, THROUGHOUT THE UNITED KINGDOM AND ABROAD;2. TO PROVIDE SPECIALIST SUPPORTED HOUSING AND SOCIAL HOUSING AND ANY ASSOCIATED AMENITIES IN ENGLAND, DESIGNED TO MEET THE NEEDS OF WOMEN AND CHILDREN WHO ARE THE VICTIMS OF DOMESTIC VIOLENCE AND/OR OTHER GENDER-BASED VIOLENCE, AND OTHER SERVICES DESIGNED TO FACILITATE THEIR ONWARD PROGRESSION; AND3. TO ADVANCE PUBLIC EDUCATION, RESEARCH AND TRAINING ON UNDERSTANDING OF THE ISSUES OF DOMESTIC VIOLENCE AND GENDER-BASED VIOLENCE THROUGHOUT THE UNITED KINGDOM AND ABROAD

Area of benefit: UNITED KINGDOM AND ABROAD

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: Education/training · The Advancement Of Health Or Saving Of Lives · The Prevention Or Relief Of Poverty · Accommodation/housing · Human Rights/religious Or Racial Harmony/equality Or Diversity · website · Get email alerts

Financial health, per its FY2025 accounts

The accounts state that the charity generated a surplus of £1.8m for the year ended 31 March 2025, a significant turnaround from the prior year's deficit. Per the trustees' report, unrestricted reserves of £8.6m are currently above the stated policy maximum of £6.4m, providing resilience against financial shocks. The trustees confirm adequate resources to continue operations for the foreseeable future with no material uncertainties regarding going concern.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts audited by Crowe U.K. LLP. Discloses 4 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Homes England. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investing charity funds policy and procedures
• Investment
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Source: this charity’s annual returns on the Charity Commission register.

Public fundraising profile: JustGiving — Refuge (matched by registered charity number).

Trustpilot: Refuge scores 3.2/5 from 1 reviews (source) — reviews usually concern the charity’s shops or services, not its charitable performance.

Public profiles (found on the charity’s own website): facebook (100,279 followers) · instagram (81K followers)

Advertised salaries (public job ads)

Roles this charity has advertised on CharityJob, matched on the exact employer name. A different source from the statutory pay bands above: these are asking salaries for vacancies, not what anyone was paid.

• Philanthropy Manager — £45,529.83 per year · Vauxhall (Hybrid) · posted 1 week ago (seen 09/09/2026)
• Refuge Worker — £29,701.36 per year · Greater London (On-site) · posted 2 weeks ago (seen 09/09/2026)
• Refuge Worker — £29,701.36 per year · Greater London (On-site) · posted 2 weeks ago (seen 09/09/2026)
• Independent Gender Violence Advocate (IGVA) — £29,701.36 per year · Hertfordshire (On-site) · posted 6 days ago (seen 09/09/2026)
• Independent Domestic Violence Advocate (IDVA) — £26,701.3 per year · Warwickshire (On-site) · posted 2 weeks ago (seen 09/09/2026)

Structured financials (annual return, FY ending 31/03/2025)

Reported reserves equal ~3.4 months of spending — below the median for charities its size (median 4.6 months; benchmarks).

Per its annual return, largest income source: Charitable activities (73% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 8.0% of total income — above the median for charities its size (3.7%) (benchmarks).

Register events

• Received assets from another charity (18/10/2025) — per the register’s event history; asset transfers typically record mergers or reorganisations.
• Received assets from another charity (15/11/2024) — per the register’s event history; asset transfers typically record mergers or reorganisations.

Trustees · trustee networks

• Henrietta Barkworth-Nantonchair
• Alexandra Sufit
• Amy Lauren Nelsen
• Jeremy James Lewis
• Justin James Derbyshire
• Katharine Patel · trustee of 1 other charity
• Laurie Victoria Boult
• Meera Bedi
• Selina Sagayam · trustee of 1 other charity
• Stephen Nelson
• Susan Elizabeth Acland-Hood Andrews

Trustee list from the Charity Commission register (current, not historical).

Operates in: Throughout England

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Grants marked “Unverified read” were flagged by automated checks as possibly misread from the funder’s filed accounts. They are listed, but left out of the totals, counts and funder relationships this site computes.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with WELWYN HATFIELD WOMEN'S REFUGE AND SUPPORT SERVICES.

• WELWYN HATFIELD WOMEN'S REFUGE AND SUPPORT SERVICES income £503k
• CORNWALL REFUGE TRUST income £766k
• R.I.S.E. (REFUGE, INFORMATION, SUPPORT AND EDUCATION) income £907k
• MONTGOMERYSHIRE FAMILY CRISIS CENTRE income £965k
• FAMILY REFUGEE SUPPORT PROJECT income £255k
• REFUGEE SUPPORT EUROPE income £383k

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.