SHELTER, NATIONAL CAMPAIGN FOR HOMELESS PEOPLE LIMITED
Shelter helps millions of people every year struggling with bad housing and homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to use for help.We're here so no one has to fight bad housing or homelessness on their own.
Objects
TO PLAY A CREATIVE PART IN THE LIFE OF THE NATION BY RELIEVING HUMAN SUFFERING IRRESPECTIVE OF COLOUR, CREED OR CLASS AND FOR THE FOLLOWING PURPOSES: (I) TO RELIEVE HARDSHIP AND DISTRESS AMONG HOMELESS PEOPLE AND AMONG THOSE IN NEED WHO ARE LIVING IN ADVERSE HOUSING CONDITIONS. (II) TO MAKE MONIES AVAILABLE TO HOUSING ASSOCIATIONS AND OTHER BODIES (WHETHER CORPORATE OR NOT) WHOSE AIMS BEING CHARITABLE ARE THE RELIEF OF SUCH HARDSHIP AND DISTRESS. (III) TO RELIEVE POVERTY AND DISTRESS (IV) TO EDUCATE THE PUBLIC CONCERNING THE NATURE, CAUSES AND EFFECTS OF HOMELESSNESS, HUMAN SUFFERING, POVERTY AND DISTRESS AS AFORESAID AND TO CONDUCT AND PROCURE RESEARCH CONCERNING THE SAME AND TO MAKE AVAILABLE THE USEFUL RESULTS THEREAFTER TO THE PUBLIC.
Financial health, per its FY2025 accounts
The accounts state that Shelter ran an operating deficit of £2.9m for the year ended 31 March 2025, with unrestricted reserves falling to £7.7m. The trustees have directed management to rebuild reserves to £12.5m by the close of the year ended 31 March 2028. The going concern basis is supported by projected liquidity improvements and available mitigation actions.
What the accounts disclose
“Shelter's Reserves Policy level was £11.0m for the end of 2024/25. At 31 March 2025, reserves are £3.3m lower than this, at £7.7m”
“The charity’s wholly owned trading subsidiary, Shelter Trading Limited (company number 02573404), carries out non-charitable trading activities for the charity”
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Engaging external speakers at charity events policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 2,652
- Government income: £11,005,929 — contracts £7,657,444 (32), grants £3,348,485 (17); 14% of the £76,960,000 total gross income on the same return
- Employees paid over £60,000: 54 (£60,001–£70,000: 31; £70,001–£80,000: 11; £80,001–£90,000: 2; £90,001–£100,000: 1; £100,001–£110,000: 4; £110,001–£120,000: 2; £120,001–£130,000: 1; £130,001–£140,000: 1; £150,001–£200,000: 1)
- Has a trading subsidiary
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 2,667
- Government income: £7,418,553 — contracts £4,306,248 (26), grants £3,112,305 (10); 9% of the £81,331,000 total gross income on the same return
- Employees paid over £60,000: 55 (£60,001–£70,000: 29; £70,001–£80,000: 13; £80,001–£90,000: 4; £90,001–£100,000: 1; £100,001–£110,000: 4; £110,001–£120,000: 1; £120,001–£130,000: 2; £140,001–£150,000: 1)
- Has a trading subsidiary
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 2,459
- Government income: £8,307,254 — contracts £3,964,616 (54), grants £4,342,638 (34); 11% of the £73,665,000 total gross income on the same return
- Employees paid over £60,000: 35 (£60,001–£70,000: 16; £70,001–£80,000: 10; £80,001–£90,000: 2; £100,001–£110,000: 2; £110,001–£120,000: 4; £140,001–£150,000: 1)
- Has a trading subsidiary
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (17/09/2026)
- Received assets from another charity (08/04/2024)
- Received assets from another charity (30/06/2023)
- Received assets from another charity (20/06/2023)
- Received assets from another charity (22/07/2021)
- Received assets from another charity (17/12/2020)
Trustees
- Alison Jane Taylor
- Arshmeena Durrani
- Chris John Pitt
- Dr Louisa Monique Baxter
- Helen MacNamara CB
- James Strang
- John Ross McQuade
- Karen Belinda Kneller
- Leonie Victoria Foster
- Myfanwy Barrett CB
- SallyAnn Simmons Kelly OBE
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £77.0m | £79.9m |
| 31/03/2024 | £81.3m | £82.7m |
| 31/03/2023 | £73.7m | £82.8m |
| 31/03/2022 | £75.2m | £73.5m |
| 31/03/2021 | £72.9m | £71.6m |
Common questions
Is SHELTER, NATIONAL CAMPAIGN FOR HOMELESS PEOPLE LIMITED financially healthy?
Per its FY2025 accounts: The accounts state that Shelter ran an operating deficit of £2.9m for the year ended 31 March 2025, with unrestricted reserves falling to £7.7m. The trustees have directed management to rebuild reserves to £12.5m by the close of the year ended 31 March 2028. The going concern basis is supported by projected liquidity improvements and available mitigation actions. Its FY2025 accounts were audited by Crowe LLP.
Who funds SHELTER, NATIONAL CAMPAIGN FOR HOMELESS PEOPLE LIMITED?
Funders whose own accounts filings name SHELTER, NATIONAL CAMPAIGN FOR HOMELESS PEOPLE LIMITED as a grant recipient include THE NATIONWIDE FOUNDATION, THE ROYAL BRITISH LEGION, OVE ARUP PARTNERSHIP CHARITABLE TRUST, THE FIDELITY UK FOUNDATION, SOCIETE GENERALE UK FOUNDATION.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| THE NATIONWIDE FOUNDATION | FY2023 | £1.9m | Decent Affordable Homes funding strategy |
| THE NATIONWIDE FOUNDATION | FY2024 | £1.4m | Various projects including tenant voice, Fair Housing Futures, and DSS case |
| THE ROYAL BRITISH LEGION | FY2021 | £800k | Welfare services/Grants to other organisations |
| THE PENNIES FOUNDATION | FY2025 | Unverified read£647k | Grant to institution |
| THE ROYAL BRITISH LEGION | FY2025 | £550k | Grants awarded by the Charity |
| OVE ARUP PARTNERSHIP CHARITABLE TRUST | FY2023 | £400k | |
| THE FIDELITY UK FOUNDATION | FY2021 | £340k | Digital solution to triage requests for housing information and advice, increasing reach and improving emergency support |
| THE MICHAEL BISHOP FOUNDATION | FY2025 | Unverified read£264k | |
| SOCIETE GENERALE UK FOUNDATION | FY2023 | £249k | UK Charity Partners: Shelter 'Getting Real Opportunities of Work' (GROW) Programme |
| HOLLYHOCK CHARITABLE FOUNDATION | FY2025 | £200k | |
| SOCIETE GENERALE UK FOUNDATION | FY2024 | £195k | UK mainland charity partner (GROW Programme) |
| SOCIETE GENERALE UK FOUNDATION | FY2022 | £187k | Charity of the Year |
| THE COLTSTAPLE TRUST | FY2024 | £175k | |
| THE COLTSTAPLE TRUST | FY2025 | £175k | |
| THE COLTSTAPLE TRUST | FY2023 | £150k | |
| THE MATERIAL WORLD FOUNDATION LIMITED | FY2025 | £139k | |
| THE COLTSTAPLE TRUST | FY2022 | £125k | |
| THE ACCESS TO JUSTICE FOUNDATION | FY2025 | £120k | Grants & Donations |
| THE LEGAL EDUCATION FOUNDATION | FY2023 | £102k | Justice First Fellowship grant |
| THE RIVER FARM FOUNDATION | FY2023 | Unverified read£100k | |
| HOLLYHOCK CHARITABLE FOUNDATION | FY2023 | £100k | |
| THE PORTRACK CHARITABLE TRUST | FY2023 | £100k | |
| HOLLYHOCK CHARITABLE FOUNDATION | FY2021 | Unverified read£100k | Grant |
| HOLLYHOCK CHARITABLE FOUNDATION | FY2022 | £100k | |
| HOLLYHOCK CHARITABLE FOUNDATION | FY2024 | £100k | |
| THE ACCESS TO JUSTICE FOUNDATION | FY2023 | £83k | Grants & Donations |
| The Trillium Trust UK | FY2024 | £80k | |
| THE CONSTANCE TRAVIS CHARITABLE TRUST | FY2025 | £80k | |
| THE ALBERT HUNT TRUST | FY2024 | £79k | Hardship Fund |
| THE MATERIAL WORLD FOUNDATION LIMITED | FY2022 | £75k | |
| THE 29TH MAY 1961 CHARITY | FY2022 | £75k | general costs of a national homelessness charity |
| THE COLTSTAPLE TRUST | FY2021 | £75k | |
| THE ACCESS TO JUSTICE FOUNDATION | FY2024 | £56k | Grants |
| THE JMCMRJ SORRELL FOUNDATION | FY2024 | £50k | Grants for poverty alleviation and health improvement |
| THE CONSTANCE TRAVIS CHARITABLE TRUST | FY2023 | £50k | |
| GENESYS LEGACY PROJECT LTD | FY2025 | £50k | |
| THE BAY TREE CHARITABLE TRUST | FY2021 | £50k | |
| THE CONSTANCE TRAVIS CHARITABLE TRUST | FY2022 | £50k | |
| GENESYS LEGACY PROJECT LTD | FY2024 | £50k | |
| THE ALBERT HUNT TRUST | FY2021 | £50k | Hardship Fund |
| THE ALBERT HUNT TRUST | FY2022 | £50k | Hardship Fund (May 2021) |
| BERNARD LEWIS FAMILY CHARITABLE TRUST | FY2021 | £50k | General funding |
| THE ABDALLA FOUNDATION | FY2025 | Unverified read£45k | |
| THE NATIONWIDE FOUNDATION | FY2021 | £44k | Grant paid out during the year |
| THE PENNIES FOUNDATION | FY2023 | Unverified read£42k | |
| THE MILL CHARITABLE TRUST | FY2024 | £40k | |
| HYDE PARK PLACE ESTATE CHARITY | FY2023 | £40k | Providing relief for those in need or sickness and the advancement of life |
| THE MATERIAL WORLD FOUNDATION LIMITED | FY2021 | Unverified read£38k | |
| JOSEPH ROWNTREE FOUNDATION | FY2021 | £35k | Documenting the lives of people in Temporary Accommodation: Living in Limbo 2021 |
| THE INGRAM TRUST | FY2023 | £35k | Grants paid during the year |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 12/03/2026 | £386k | Norfolk Homelessness Solutions Forum |
| Hackney Council | 15/10/2025 | £41k | Grant to Shelter, The National Campaign For Homeless People Ltd |
| London Borough of Hackney | 15/10/2025 | £41k | Grant to Shelter, The National Campaign For Homeless People Ltd |
| Postcode Lottery | 13/02/2025 | £500k | Regular Grant 2025 |
| Hackney Council | 04/01/2025 | £45k | Grant to Shelter, The National Campaign For Homeless People Ltd |
| London Borough of Hackney | 04/01/2025 | £45k | Grant to Shelter, The National Campaign For Homeless People Ltd |
| The National Lottery Community Fund | 03/10/2024 | £170k | Inspiring Action |
| The National Lottery Community Fund | 30/04/2024 | £19k | Equally Safe |
| The National Lottery Community Fund | 25/01/2024 | £1.4m | Bristol; Sheffield and East London Family Services |
| Postcode Lottery | 01/12/2023 | £400k | Regular Grant 2024 |
| Hackney Council | 13/10/2022 | £60k | Grant to Shelter, The National Campaign For Homeless People Ltd |
| London Borough of Hackney | 13/10/2022 | £60k | Grant to Shelter, The National Campaign For Homeless People Ltd |
| The National Lottery Community Fund | 09/09/2022 | £195k | A Future Foundation for Families |
| London Councils | 24/11/2021 | £3.7m | STAR Partnership (Supporting Tenancies, Accommodation and Reconnections) |
| The National Lottery Community Fund | 14/07/2021 | £203k | Emergency Helpline & Community Advice Outreach |
| UK government | 22/06/2021 | £11k | VCS: Shelter (NHAS) |
| UK government | 21/06/2021 | £1.9m | National Homelessness Adv Service (NHAS) |
| The National Lottery Community Fund | 23/04/2021 | £138k | Time for Change |
| London Borough of Hackney | 10/12/2020 | £50k | Grant to Shelter, The National Campaign For Homeless People Ltd |
| Hackney Council | 10/12/2020 | £50k | Grant to Shelter, The National Campaign For Homeless People Ltd |
| UK government | 08/07/2020 | £146k | Coronavirus Community Support Fund |
| The National Lottery Community Fund | 19/05/2020 | £10k | Volunteering from Home COVID-19 |
| The National Lottery Community Fund | 27/02/2020 | £7k | The Sheds |
| The National Lottery Community Fund | 03/01/2020 | £65k | Designing Gender Informed Housing Servces |
| The National Lottery Community Fund | 12/05/2019 | £376k | Our Journey Home |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| STREETS OF LONDON | 2 | £45k |
| CHARITY OF SIR RICHARD WHITTINGTON | 1 | £103k |
| THE TOLKIEN TRUST | 1 | £102k |
| THE DULVERTON TRUST | 1 | £35k |
| THE PRET FOUNDATION | 1 | £30k |
| THE BLOOM FOUNDATION | 1 | £23k |
| THE JAN AND CATHERINE NASMYTH CHARITABLE FOUNDATION | 1 | £20k |
| THE HOTSPUR TRUST | 1 | £10k |
Charities like this
- Shelter Housing Advice and Research Project (Leicester)
- HELP THE HOMELESS LIMITED
- TARGET HOUSING LIMITED
- SHELTER FROM THE STORM
- RESET COMMUNITIES AND REFUGEES LTD
- HOMELESS ACTION
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| SHELTER, NATIONAL CAMPAIGN FOR HOMELESS PEOPLE LIMITED | £77.0m | — | — | below | — | no doubt |
| Shelter Housing Advice and Research Project (Leicester) | £146k | — | 0 | unclear | — | no doubt |
| HELP THE HOMELESS LIMITED | £74k | — | 0 | unclear | — | no doubt |
| TARGET HOUSING LIMITED | £18.6m | — | — | unclear | — | no doubt |
| SHELTER FROM THE STORM | £549k | — | 0 | within | — | no doubt |
| RESET COMMUNITIES AND REFUGEES LTD | £504k | — | 0 | within | — | noted |