WE ARE LISTENING
A befriending service through weekly telephone or letter contact
Objects
THE OBJECT OF THE CIO IS :TO PROMOTE SOCIAL INCLUSION FOR THE PUBLIC BENEFIT BY PREVENTING PEOPLE FROM BECOMING SOCIALLY EXCLUDED, RELIEVING THE NEEDS OF THOSE PEOPLE WHO ARE SOCIALLY EXCLUDED AND ASSISTING THEM TO INTEGRATE INTO SOCIETY BY PROVIDING A TELEPHONE AND LETTER BASED BEFRIENDING SERVICE TO HELP RELIEVE THEIR ISOLATION.FOR THE PURPOSE OF THIS CLAUSE ‘SOCIALLY EXCLUDED’ MEANS BEING EXCLUDED FROM SOCIETY, OR PARTS OF SOCIETY, AS A RESULT OF ONE OR MORE OF THE FOLLOWING FACTORS: OLD AGE; ILL HEALTH (PHYSICAL OR MENTAL).
Financial health, per its FY2025 accounts
The charity reported total receipts of £51,800 against total payments of £32,860, resulting in a net surplus for the year. Unrestricted cash reserves stood at £20,000, which is below the trustees' stated policy target of holding sufficient funds to operate for approximately six months. The accounts were subject to an independent examination, which reported no material issues or qualifications.
What the accounts disclose
“The only source of funding for We Are Listening, apart from initial trustee donations, is grant and foundation funding.” — page 4
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints policy and procedures
- Financial reserves policy and procedures
- Internal risk management policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/12/2025
- Volunteers: 90
Self-declared on the annual return for the financial year ending 31/12/2024
- Volunteers: 20
Trustees
- Terrence Paul Williamschair
- Dr Sergio Nuno da Silva de Sousa
- Lesley Mary Fry
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/12/2025 | £52k | £53k |
| 31/12/2024 | £36k | £931 |
Common questions
Is WE ARE LISTENING financially healthy?
Per its FY2025 accounts: The charity reported total receipts of £51,800 against total payments of £32,860, resulting in a net surplus for the year. Unrestricted cash reserves stood at £20,000, which is below the trustees' stated policy target of holding sufficient funds to operate for approximately six months. The accounts were subject to an independent examination, which reported no material issues or qualifications. Its FY2025 accounts were independently examined.
Who funds WE ARE LISTENING?
Funders whose own accounts filings name WE ARE LISTENING as a grant recipient include THE WO STREET CHARITABLE FOUNDATION.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| THE WO STREET CHARITABLE FOUNDATION | FY2025 | £2k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 20/11/2025 | £20k | Recruitment of Programme Administrator |
| The National Lottery Community Fund | 12/09/2024 | £20k | Recruitment of Programme Coordinator |