THE HELPLINE

Registered charity 1203238 · accounts filings on the Charity Commission register

TO PROMOTE AND PROTECT THE MENTAL HEALTH OF INDIVIDUALS, PARTICULARLY BUT NOTEXCLUSIVELY OF THE ORTHODOX JEWISH FAITH, THROUGH A) PROVIDING A CONFIDENTIALHELPLINE SERVICE TO SUPPORT PERSONS WHO ARE EXPERIENCING FEELINGS OF DISTRESS ORDESPAIR B) RAISING AWARENESS AND PROVIDING INFORMATION ABOUT MENTAL HEALTHCONDITIONS AND HOW TO MAINTAIN GOOD MENTAL HEALTH. C) OTHER ACTIVITIES THATPROMOTE

Objects

TO PROMOTE AND PROTECT THE MENTAL HEALTH OF INDIVIDUALS, PARTICULARLY BUT NOT EXCLUSIVELY OF THE ORTHODOX JEWISH FAITH, THROUGH A) PROVIDING A CONFIDENTIAL HELPLINE SERVICE TO SUPPORT PERSONS WHO ARE EXPERIENCING FEELINGS OF DISTRESS OR DESPAIR B) RAISING AWARENESS AND PROVIDING INFORMATION ABOUT MENTAL HEALTH CONDITIONS AND HOW TO MAINTAIN GOOD MENTAL HEALTH. C) OTHER ACTIVITIES THAT PROMOTE GOOD MENTAL HEALTH

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: Disability · Get email alerts

Registered contact address: Salford, North West, England (from the postcode on the register)

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net deficit of £194,693 for the year ended 31 December 2025, resulting in a significant reduction in net assets from £217,741 to £23,048. Per the trustees' report, free reserves stand at £23,048, which is below the stated policy target of two months' cash in reserve. The trustees confirm there are no material uncertainties regarding the charity's ability to continue, citing confidence in raising necessary funds.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts independently examined (not a full audit). Discloses 4 of 6 completeness components.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Complaints handling
• Complaints policy and procedures
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Source: this charity’s annual returns on the Charity Commission register.

Structured financials (annual return, FY ending 31/12/2024)

Reported reserves equal ~6.1 months of spending — below the median for charities its size (median 7.2 months; benchmarks).

Per its annual return, largest income source: Donations and legacies (99% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 2.8% of total income — below the median for charities its size (3.2%) (benchmarks).

Trustees · trustee networks

• David Marcus Lachschair · trustee of 1 other charity
• Alexander Benjamin Woolfstein
• Benjamin Daniel Rosenberg · trustee of 2 other charities
• REBECCA SARAH ABELES · trustee of 1 other charity

Trustee list from the Charity Commission register (current, not historical).

Operates in: Throughout England

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with MENTAL HEALTH MATTERS.

• MENTAL HEALTH MATTERS income £28.2m
• HELPLINES PARTNERSHIP income £636k
• MENTAL HEALTH UK income £3.0m
• RIPPLE SUICIDE PREVENTION CHARITY income £420k
• ADVOCACY FOCUS income £2.6m
• JONATHAN'S VOICE income £30k

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.