TOUCHPOINT
Touchpoint operates a community hub, well-being initiative, and free foodshare project. Based in Stansted Mountfitchet, Essex, we serve local towns and villages in Uttlesford, Essex and Hertfordshire. Working with specialist partners we facilitate and deliver an array of services addressing issues around mental health, social isolation, physical well-being and financial stress.
Objects
The provision of community facilities, primarily in Uttlesford, Essex and Hertfordshire, in the interests of improving the wellbeing of persons who by reason of age, poverty or social and economic circumstances will benefit from them, specifically but not limited to:The prevention and relief of poverty and the preservation and promotion of good health, nutrition and social inclusion in such ways as the trustees may at their discretion think fit, including:1) the collection and redistribution of surplus food;2) the provision of support related to preparedness for the entry or return to the workplace; and3) the encouragement and organisation of members of the public to undertake voluntary charitable work.To promote for the benefit of the public the conservation, protection and improvement of the physical and natural environment through the reduction of waste (in particular food waste) and increasing knowledge and understanding of its adverse environmental impacts.
Financial health, per its FY2025 accounts
The accounts state that the charity is a volunteer-led organisation with more than 200 active volunteers providing significant value, while employing only two paid staff members appointed in 2024 and 2025. Per the trustees' report, the charity faces significant challenges due to reduced government funding and competition for grants, though it has secured specific donations such as a £50,000 award for community hub refurbishment.
What the accounts disclose
“We are extremely grateful to Manchester Airport Group/Stansted Airport for making us the beneficiaries of their annual Flagship Award. This donation of £50,000 towards Phase 1 of the refurbishment of our Community Hub proved invaluable in enabling us to deliver so many of our services in a warm, welcoming place.”
“TouchPoint has a policy of retaining at least three months overheads and nondiscretionary costs based on the previous year's expenditure.” — page 12
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Register events
- Received assets from another charity (06/11/2023)
- Received assets from another charity (14/09/2022)
Trustees
- Edward William Welch
- Elissa Faye Burgoine
- Fiona Louise Venus
- Laura Johnson
- Paul Andrew Livingstone-Chambers
- RICHARD PETER JONES
- Richard John Pink
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £228k | £163k |
| 31/03/2024 | £216k | £202k |
| 05/04/2023 | £81k | £70k |
| 05/04/2022 | £69k | £20k |
Common questions
Is TOUCHPOINT financially healthy?
Per its FY2025 accounts: The accounts state that the charity is a volunteer-led organisation with more than 200 active volunteers providing significant value, while employing only two paid staff members appointed in 2024 and 2025. Per the trustees' report, the charity faces significant challenges due to reduced government funding and competition for grants, though it has secured specific donations such as a £50,000 award for community hub refurbishment. Its FY2025 accounts were independently examined.
Who funds TOUCHPOINT?
Funders whose own accounts filings name TOUCHPOINT as a grant recipient include THE ALLEN LANE FOUNDATION, SSP FOUNDATION.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| THE ALLEN LANE FOUNDATION | FY2024 | £4k | |
| SSP FOUNDATION | FY2024 | £1k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 19/09/2024 | £20k | TouchPoint Connecting communities; improving health/wellbeing; Uttlesford; 24-25 |
| Postcode Lottery | 31/07/2023 | £15k | Unrestricted Funding |
| The National Lottery Community Fund | 24/09/2021 | £10k | TouchPoint Community Hub - Stansted |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| BRITISH HUMANE ASSOCIATION | 1 | — |
| THE CAMPDEN CHARITIES TRUSTEE | 1 | £160k |
| THE MEDLOCK CHARITABLE TRUST | 1 | £88k |
| THE PA FOUNDATION | 1 | £57k |
| THE PERMIRA FOUNDATION | 1 | £53k |
| CHARITY OF SIR RICHARD WHITTINGTON | 1 | £32k |
| THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF KNAPHILL WITH BROOKWOOD | 1 | £11k |
| JOHNNIE JOHNSON TRUST | 1 | £8k |
Charities like this
- TOUCHSTONE-LEEDS
- TOUCHBASE CARE
- CENTREPOINT OUTREACH
- THE COUNSELLING HUB
- MEETING POINT TRUST LIMITED
- TURNING POINT
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| TOUCHPOINT | £228k | — | 0 | unclear | — | no doubt |
| TOUCHSTONE-LEEDS | £10.3m | — | — | unclear | — | no doubt |
| TOUCHBASE CARE | £577k | — | 0 | unclear | — | no doubt |
| CENTREPOINT OUTREACH | £224k | — | 0 | unclear | — | noted |
| THE COUNSELLING HUB | £118k | — | 0 | unclear | — | no doubt |
| MEETING POINT TRUST LIMITED | £445k | — | 0 | above | — | no doubt |