ST RAPHAEL'S HOSPICE
AS SPECIALISTS IN END OF LIFE CARE, OUR PRIMARY OBJECTIVE IS THE CARE AND SUPPORT OF OUR PATIENTS, THEIR FAMILIES AND THEIR FRIENDS. THIS TAKES PLACE IN BOTH OUR EXTENSIVE COMMUNITY AND WITHIN OUR PURPOSE BUILT HOSPICE. EDUCATION AND RESEARCH ARE IMPORTANT SECONDARY OBJECTIVES IN OUR WORK, AND LIKE OUR PATIENT CARE THEY ARE SUPPORTED THROUGH OUR FUNDRAISING ACTIVITIES AND OUR HIGH STREET SHOPS.
Objects
THE OBJECT OF THE CHARITY IS THE RELIEF OF ILLNESS AND SUFFERING IN ACCORDANCE WITH THE TEACHING, RITES AND PRACTICES OF THE CATHOLIC CHURCH:3.1 BY THE PROVISION OF PALLIATIVE CARE, TREATMENT OR RELIEF OF PEOPLE OF ALL AGES WITH ACTIVE, PROGRESSIVE AND ADVANCED ILLNESS ON THE BASIS OF NEED AND REGARDLESS OF THEIR RELIGIOUS, CULTURAL OR ETHNIC BACKGROUND;3.2 BY THE PROVISION OF CARE AND SUPPORT TO THOSE WHO HAVE EXPERIENCED LOSS AND BEREAVEMENT, IN PARTICULAR FAMILIES, FRIENDS AND CARERS;3.3 BY CONDUCTING, PROMOTING OR COMMISSIONING RESEARCH INTO THE CARE, TREATMENT AND RELIEF OF PEOPLE SUFFERING FROM ACTIVE, PROGRESSIVE AND ADVANCED ILLNESS AND BY PROVIDING FOR THE DISSEMINATION OF THE RESULTS OF SUCH RESEARCH; AND3.4 BY THE PROVISION OF EDUCATION AND TRAINING FOR PROFESSIONALS AND VOLUNTEERS ENGAGED IN PALLIATIVE CARE;AND (SAVE FOR PURPOSES INCIDENTAL AND ANCILLARY TO THE OBJECT) NO OTHER PURPOSES.
Financial health, per its FY2025 accounts
The accounts state that the charity generated a surplus of £334k for the year ended 31 March 2025, an improvement from the previous year's shortfall. Total income rose by 27% to £9.52m, driven by significant increases in donations and commercial income, while total costs increased by 4% to £9.2m. The charity holds free reserves of £3.6m, which the Trustees consider sufficient to meet foreseeable needs and maintain going concern status.
What the accounts disclose
“The fundraising team and costs (part of our Income Generation costs) rose £60k to £969k (2023-24: £909k).” — page 6
“The Trustees have decided that the required level of free reserves should be between three- and six-months’ operating expenditure which is between £2.3m and £4.6m.”
“A grant of £1m was given in June 2024 to support the ongoing work of the charity as it reduced costs in the face of increased inflationary impact.” — page 32
“The leases are valued at £315k per annum and a gift-in-kind is recognised in these financial statements for this amount (2024: £315k).”
“A grant of £1m was given in June 2024 to support the ongoing work of the charity as it reduced costs in the face of increased inflationary impact.” — page 32
“The leases are valued at £315k per annum and a gift-in-kind is recognised in these financial statements for this amount (2024: £315k).”
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 743
- Government income: £2,094,000 — contracts £1,932,000 (1), grants £162,000 (2); 22% of the £9,518,000 total gross income on the same return
- Employees paid over £60,000: 13 (£60,001–£70,000: 7; £70,001–£80,000: 2; £80,001–£90,000: 1; £90,001–£100,000: 2; £100,001–£110,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 770
- Government income: £1,697,000 — contracts £1,667,000 (1), grants £30,000 (1); 23% of the £7,516,000 total gross income on the same return
- Employees paid over £60,000: 11 (£60,001–£70,000: 2; £70,001–£80,000: 4; £80,001–£90,000: 3; £90,001–£100,000: 1; £100,001–£110,000: 1)
- Trustee benefits, answered Yes to: any trustee benefit; payments to trustees for services to the charity
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 735
- Government income: £1,698,000 — contracts £1,632,000 (1), grants £66,000 (1); 23% of the £7,467,000 total gross income on the same return
- Employees paid over £60,000: 10 (£60,001–£70,000: 3; £70,001–£80,000: 4; £80,001–£90,000: 2; £90,001–£100,000: 1)
- Trustee benefits, answered Yes to: any trustee benefit; payments to trustees for services to the charity
In the news
- Carers invited to free wellbeing event at St Raphael’s Hospice
- Chief Executive Becca Trower announces retirement after six years at St Raphael’s Hospice
- The whole host of festive events to support St Raphael's Hospice this Christmas
- Funding Crisis Appeal launched by St Raphael’s Hospice
- St Raphael’s Hospice announces £1M cost reductions
- Job losses loom as St Raphael’s Hospice Cheam proposes £1 million cuts
- St Raphael’s Hospice launches retail volunteer campaign
- “Incredible” St Raphael’s Hospice Manager Scoops Gold at National Awards
Corporate structure
- Registered company of the charity Companies House 11732567 · Financial health read from its filings
Company officers (Companies House)
- CHAMBERS, Steve on trustee list
- CHILL, Caroline Samantha, Dr on trustee list
- LALL, Manjit Kaur on trustee list
- DARNELL, Grahame Philip John on trustee list
- MARLEY, Bernard on trustee list
- HOLMES, Paul Anthony on trustee list
- COGBILL, Alan on trustee list
- MCWHINNEY, Norman Arthur on trustee list
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Care Quality Commission ratings
- St. Raphaels Hospice: Good
Trustees
- Norman Arthur McWhinneychair
- ALAN COGBILL
- BERNARD MARLEY
- Dr Caroline Chill
- Grahame Darnell
- Manjit Lall
- Paul Anthony Holmes
- Steve Chambers
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £9.5m | £9.2m |
| 31/03/2024 | £7.5m | £8.9m |
| 31/03/2023 | £7.5m | £7.8m |
| 31/03/2022 | £7.6m | £7.0m |
| 31/03/2021 | £8.1m | £3.0m |
Common questions
Is ST RAPHAEL'S HOSPICE financially healthy?
Per its FY2025 accounts: The accounts state that the charity generated a surplus of £334k for the year ended 31 March 2025, an improvement from the previous year's shortfall. Total income rose by 27% to £9.52m, driven by significant increases in donations and commercial income, while total costs increased by 4% to £9.2m. The charity holds free reserves of £3.6m, which the Trustees consider sufficient to meet foreseeable needs and maintain going concern status. Its FY2025 accounts were audited by Crowe U.K. LLP.
Who funds ST RAPHAEL'S HOSPICE?
Funders whose own accounts filings name ST RAPHAEL'S HOSPICE as a grant recipient include THE CONGREGATION OF THE DAUGHTERS OF THE CROSS OF LIEGE, TOM AND SHEILA SPRINGER CHARITY, THE HOBSON CHARITY LIMITED, THE THOMAS J HORNE MEMORIAL TRUST, THE JOHN HORSEMAN TRUST.
Known funders
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 25/11/2022 | £9k | WellBeing Centre Access Project |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE INLIGHT TRUST | 3 | £66k |
| The Squire Patton Boggs Charitable Trust | 3 | £7k |
| THE ROGER & DOUGLAS TURNER CHARITABLE TRUST | 2 | £142k |
| THE EDWARD CADBURY CHARITABLE TRUST | 2 | £83k |
| THE EDWARD AND DOROTHY CADBURY TRUST | 2 | £35k |
| DUMBRECK CHARITY | 2 | £10k |
| THE EDGAR E LAWLEY FOUNDATION | 2 | £9k |
| SKIPTON BUILDING SOCIETY CHARITABLE FOUNDATION | 2 | £6k |
Charities like this
- ST MICHAEL'S HOSPICE (INCORPORATING THE FREDA PEARCE FOUNDATION)
- RAPHAEL CENTRE
- SAINT FRANCIS HOSPICE
- ST GABRIEL'S PARISH HOUSE
- ST NICHOLAS HOSPICE SUFFOLK
- ST RICHARDS HOSPICE FOUNDATION
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| ST RAPHAEL'S HOSPICE | £9.5m | — | — | unclear | 10.2% | no doubt |
| ST MICHAEL'S HOSPICE (INCORPORATING THE FREDA PEARCE FOUNDATION) | £12.8m | — | — | unclear | 48.1% | no doubt |
| RAPHAEL CENTRE | £503k | — | 0 | unclear | — | no doubt |
| SAINT FRANCIS HOSPICE | £13.5m | £100,001 - £110,000 | — | above | — | no doubt |
| ST GABRIEL'S PARISH HOUSE | £300k | — | 0 | unclear | — | no doubt |
| ST NICHOLAS HOSPICE SUFFOLK | £8.8m | — | — | unclear | — | no doubt |