THE COUNSELLING HUB
We provide counselling, drop-in support services and the distribution of food goods to vulnerable individuals and their families directly affected by issues such as suicide, self harm and depression. We offer a safe and empathetic environment in three locations across Flintshire in order to facilitate improved mental health and a safer community. Volunteer in our charity shop or across services.
Objects
TO PROTECT AND PROMOTE THE MENTAL AND EMOTIONAL HEALTH OF THE GENERAL PUBLIC BY THE PROVISION OF A SAFE AND AFFORDABLE COUNSELLING SERVICE.
Financial health, per its FY2025 accounts
The accounts state that unrestricted funds increased from £70,217 to £74,319, resulting in a net income of £4,102 for the year. However, the charity holds net current liabilities of £5,745 and total creditors exceeding £144,000, indicating a reliance on long-term borrowing to support its operations.
What the accounts disclose
“Mrs P Ringeval received gross income of £35,197 during the year to 31/05/2023 (prior year £34,519).” — page 10
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/05/2025
- Volunteers: 200
- Government income: £11,200 — grants £11,200 (1); 9% of the £118,132 total gross income on the same return
- Trustee benefits, answered Yes to: any trustee benefit
Self-declared on the annual return for the financial year ending 31/05/2024
- Volunteers: 215
- Government income: £11,200 — grants £11,200 (1); 10% of the £107,139 total gross income on the same return
- Trustee benefits, answered Yes to: any trustee benefit
Self-declared on the annual return for the financial year ending 31/05/2023
- Volunteers: 200
- Government income: £11,800 — grants £11,800 (1); 12% of the £100,127 total gross income on the same return
- Trustee benefits, answered Yes to: any trustee benefit
Trustees
- David Adam Phillips
- David William Pearce Salisbury
- Matthew Adam Morton
- Norman Bellis
- PAULA RINGEVAL
- VIKI MARIE SALE
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/05/2025 | £118k | £114k |
| 31/05/2024 | £107k | £93k |
| 31/05/2023 | £100k | £99k |
| 31/05/2022 | £98k | £97k |
| 31/05/2021 | £114k | £85k |
Common questions
Is THE COUNSELLING HUB financially healthy?
Per its FY2025 accounts: The accounts state that unrestricted funds increased from £70,217 to £74,319, resulting in a net income of £4,102 for the year. However, the charity holds net current liabilities of £5,745 and total creditors exceeding £144,000, indicating a reliance on long-term borrowing to support its operations. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 11/08/2021 | £10k | Youth Matters |
| The National Lottery Community Fund | 18/06/2020 | £44k | Covid-19 Response Fund |
| The National Lottery Community Fund | 15/01/2019 | £10k | The Thoughts In Mind Project |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| COUNTY OF GLOUCESTERSHIRE COMMUNITY FOUNDATION | 2 | £8k |
| BARNWOOD TRUST | 1 | £175k |
| FRIMLEY FUEL ALLOTMENTS CIO | 1 | £43k |
| SAMWORTH BROTHERS COMMUNITY OPPORTUNITY FUND | 1 | £35k |
| THE MRS SMITH AND MOUNT TRUST | 1 | £33k |
| THE ROSE PATERSON TRUST | 1 | £30k |
| THE JOHN APTHORP CHARITY | 1 | £15k |
| CORAL | 1 | £12k |
Charities like this
- OUR HOUSE COMMUNITY
- THE COUNSELLING FOUNDATION
- COTSWOLD COUNSELLING
- SUICIDE CRISIS
- Shropshire Mental Health Support
- THE HOPE HUB
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| THE COUNSELLING HUB | £118k | — | 0 | unclear | — | no doubt |
| OUR HOUSE COMMUNITY | £256k | — | 0 | above | — | no doubt |
| THE COUNSELLING FOUNDATION | £2.1m | £60,000 - £69,999 | 2 | above | — | no doubt |
| COTSWOLD COUNSELLING | £305k | — | 0 | above | — | no doubt |
| SUICIDE CRISIS | £12k | — | 0 | unclear | — | no doubt |
| Shropshire Mental Health Support | £747k | — | 0 | unclear | — | no doubt |