Rentstart (UK) Ltd
The Charity is established for the relief of poverty and distress and the protection of health among persons within the borough of Elmbridge by the provision of deposit guarantees to landlords and advice for the benefit of those not entitled to statutory housing or who by special circumstances would not benefit from such statutory rights.
Objects
THE PREVENTION OR RELIEF OF POVERTY AMONG PEOPLE LIVING IN THE UK WHO ARE HOMELESS OR AT RISK OF BECOMING HOMELESS BY PROVIDING AND ASSISTING IN THE PROVISION OF HOUSING, ADVICE, SUPPORT AND PRACTICAL ASSISTANCE AND BY SUCH OTHER MEANS AS THE TRUSTEES MAY IN THEIR ABSOLUTE DISCRETION THINK FIT
Financial health, per its FY2025 accounts
The accounts state that the charity ended the year with a surplus of £32,973, resulting in total unrestricted reserves of £197,403. Per the trustees' report, these free reserves meet the charity's stated policy target, which requires holding between 25% and 50% of total annual expenditure. The auditors confirmed that the use of the going concern basis of accounting is appropriate with no material uncertainties identified.
What the accounts disclose
“The Trustees have resolved that the Unrestricted Income and Expenditure Fund should be held at a level between 25% and 50% of total annual expenditure (excluding property management expenses and claims).” — page 6
“Jenny Holmes, the wife of Trustee Leslie Holmes, has been employed by the charity since 2007 as a Support Manager. The remuneration paid to her for the year ended 31 March 2025 was £34,470, which was paid on normal commercial terms.” — page 34
“Rentstart Lettings Limited donated its distributable profits of £32,613 for the year ended 31 March 2025 to Rentstart (UK) Limted.” — page 34
“Jenny Holmes, the wife of Trustee Leslie Holmes, has been employed by the charity since 2007 as a Support Manager. The remuneration paid to her for the year ended 31 March 2025 was £34,470, which was paid on normal commercial terms.” — page 34
“Rentstart Lettings Limited donated its distributable profits of £32,613 for the year ended 31 March 2025 to Rentstart (UK) Limted.” — page 34
“Jenny Holmes, the wife of Trustee Leslie Holmes, has been employed by the charity since 2007 as a Support Manager. The remuneration paid to her for the year ended 31 March 2025 was £34,470, which was paid on normal commercial terms.” — page 34
“Rentstart Lettings Limited donated its distributable profits of £32,613 for the year ended 31 March 2025 to Rentstart (UK) Limted.” — page 34
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Engaging external speakers at charity events policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 60
- Government income: £206,187 — grants £206,187 (2); 13% of the £1,633,582 total gross income on the same return
- Employees paid over £60,000: 1 (£90,001–£100,000: 1)
- Has a trading subsidiary
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 60
- Government income: £215,744 — grants £215,744 (2); 15% of the £1,392,587 total gross income on the same return
- Employees paid over £60,000: 1 (£90,001–£100,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 60
- Government income: £361,400 — grants £361,400 (2); 29% of the £1,234,180 total gross income on the same return
- Employees paid over £60,000: 1 (£70,001–£80,000: 1)
Leadership, per the charity’s website
- Helen Watson — Chief Executive
- Helena Horsford — Director of Client Services
- Liz Belok — Head of Operations
- Laura Phillips-Farmer — Head of Community Engagement
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- Nigel Lucaschair
- Clare Louise Forrester
- Leslie Paul Holmes
- Michael Peter Jonathan Farr
- Susan Ann Seery
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £1.6m | £1.6m |
| 31/03/2024 | £1.4m | £1.4m |
| 31/03/2023 | £1.2m | £1.2m |
| 31/03/2022 | £1.1m | £1.3m |
| 31/03/2021 | £1.4m | £1.4m |
Common questions
Is Rentstart (UK) Ltd financially healthy?
Per its FY2025 accounts: The accounts state that the charity ended the year with a surplus of £32,973, resulting in total unrestricted reserves of £197,403. Per the trustees' report, these free reserves meet the charity's stated policy target, which requires holding between 25% and 50% of total annual expenditure. The auditors confirmed that the use of the going concern basis of accounting is appropriate with no material uncertainties identified. Its FY2025 accounts were audited by Nyman Libson Paul LLP.
Who funds Rentstart (UK) Ltd?
Funders whose own accounts filings name Rentstart (UK) Ltd as a grant recipient include THE WORSHIPFUL COMPANY OF INFORMATION TECHNOLOGISTS CHARITY, THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF SAINT MARY OATLANDS, THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF ST PETER'S WEST MOLESEY.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| THE WORSHIPFUL COMPANY OF INFORMATION TECHNOLOGISTS CHARITY | FY2024 | £13k | |
| THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF SAINT MARY OATLANDS | FY2023 | £750 | Missionary and charitable giving - International |
| THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF SAINT MARY OATLANDS | FY2025 | £750 | Home |
| THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF SAINT MARY OATLANDS | FY2024 | £750 | Home |
| THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF ST PETER'S WEST MOLESEY | FY2021 | £50 | Housing/Financial support |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 05/12/2024 | £19k | IT to reach homeless people in Elmbridge |
| The National Lottery Community Fund | 31/01/2020 | £150k | CEO Salary |
| The National Lottery Community Fund | 11/12/2013 | £10k | Social Lettings Pilot |
| The National Lottery Community Fund | 21/12/2010 | £8k | Elmbridge Rentstart (ER) Modernisation Project |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| SF FOUNDATION | 1 | £366k |
| THE MRS SMITH AND MOUNT TRUST | 1 | £5k |
Charities like this
- RENTRUST FOUNDATION LIMITED
- SPELTHORNE RENTSTART
- CLEVELAND HOUSING TRUST LIMITED
- LAKELAND HOUSING TRUST
- Shelter Housing Advice and Research Project (Leicester)
- OSBALDESTON TRUST
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| Rentstart (UK) Ltd | £1.6m | — | — | within | — | no doubt |
| RENTRUST FOUNDATION LIMITED | £168k | — | 0 | unclear | — | no doubt |
| SPELTHORNE RENTSTART | £365k | — | 0 | above | — | no doubt |
| CLEVELAND HOUSING TRUST LIMITED | £583k | — | 0 | above | — | no doubt |
| LAKELAND HOUSING TRUST | £1.0m | — | 0 | unclear | — | no doubt |
| Shelter Housing Advice and Research Project (Leicester) | £146k | — | 0 | unclear | — | no doubt |