AMBIENT SUPPORT LIMITED

Registered charity 1135353 · accounts filings on the Charity Commission register · also known as HERITAGE CARE LIMITED

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Latest income
£37.3m
Latest spending
£40.6m
Registered
2010
Accounts read
FY2024

Financial health, per its FY2024 accounts

The accounts state that the Group reported a net deficit of £3,732k for the year ended 31 March 2024, resulting in a free reserves deficit of £3,805k. The Trustees acknowledge that the Group needs to improve financial performance to restore reserves to the stated target of £5.0m. The financial position is subject to material uncertainty regarding the turnaround plan and continued support from Charity Bank.

What the accounts disclose

Reserves policy: £5.0m (held: £2.3m)
The general reserve target was previously agreed to be at a minimum level of £5m, and this remains the overall target
Per its FY2024 accounts as filed with the Charity Commission.
Going concern: material uncertainty disclosed
As stated in note 1, these events or conditions, indicate that a material uncertainty exists that may cast significant doubt on the group and parent charity’s ability to continue as a going concern. — page 20
Per its FY2024 accounts as filed with the Charity Commission.
Related-party transaction: Ambient purchased £649k of facilities management services from Amber Housing, a subsidiary.
Ambient has purchased £649k of facilities management services during the year (2023: £643k) from Amber Housing, a subsidiary. — page 33
The following amounts are paid by Amber Housing to Ambient: a management fee of £63k per annum (2023: £63k); interest charge of £Nil (2023: £4k); property related payments of £5k amount (2023: £20k); gardening charge of £11k (2023: £8k). — page 33
Per its FY2024 accounts as filed with the Charity Commission.
Related-party transaction: Amber Housing paid Ambient a management fee of £63k, property payments of £5k, and gardening charges of £11k.
Ambient has purchased £649k of facilities management services during the year (2023: £643k) from Amber Housing, a subsidiary. — page 33
The following amounts are paid by Amber Housing to Ambient: a management fee of £63k per annum (2023: £63k); interest charge of £Nil (2023: £4k); property related payments of £5k amount (2023: £20k); gardening charge of £11k (2023: £8k). — page 33
Per its FY2024 accounts as filed with the Charity Commission.
Related-party transaction: Ambient paid £408k on behalf of Amber Housing, including staff secondment costs.
Ambient has purchased £649k of facilities management services during the year (2023: £643k) from Amber Housing, a subsidiary. — page 33
The following amounts are paid by Amber Housing to Ambient: a management fee of £63k per annum (2023: £63k); interest charge of £Nil (2023: £4k); property related payments of £5k amount (2023: £20k); gardening charge of £11k (2023: £8k). — page 33
Per its FY2024 accounts as filed with the Charity Commission.
Pension scheme deficit: £1.6m
Social Housing Pension Scheme (SHPS): £1,606k (2023: £1,598k) — page 9
Per its FY2024 accounts as filed with the Charity Commission.
Trading subsidiary: Amber Housing Limited
It has one wholly owned trading subsidiary: Amber Housing Limited (“Amber Housing”)
Per its FY2024 accounts as filed with the Charity Commission.

Accounts audited by RSM UK Audit LLP. Discloses 4 of 6 completeness components.

Structured financials (annual return, FY ending 31/03/2024)

Total income
£37.3m
Total spending
£40.6m
Reserves (reported)
£2.3m
Employees
1,032

Reported reserves equal ~0.7 months of spending — in the bottom quarter for charities its size (median 4.6 months; benchmarks).

Trustees

Trustee list from the Charity Commission register (current, not historical).

Operates in: Throughout England

Income and spending

Financial year endIncomeSpending
31/03/2025
31/03/2024£37.3m£40.6m
31/03/2023£36.7m£42.1m
31/03/2022£39.5m£40.2m
31/03/2021£36.9m£37.6m

Common questions

Is AMBIENT SUPPORT LIMITED financially healthy?

The accounts state that the Group reported a net deficit of £3,732k for the year ended 31 March 2024, resulting in a free reserves deficit of £3,805k. The Trustees acknowledge that the Group needs to improve financial performance to restore reserves to the stated target of £5.0m. The financial position is subject to material uncertainty regarding the turnaround plan and continued support from Charity Bank. Its FY2024 accounts were audited by RSM UK Audit LLP.