SOUTH EAST STAFFORDSHIRE CITIZENS ADVICE BUREAU
Provide free and confidential information, advice and assistance on all issues by way of drop in services at our 2 offices and also outreach at community venues in the District. We also provide advice, information and assistance by telephone and e mail. We provide specialist casework for Debt, Welfare Benefits and Housing issues.
Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN SOUTH EAST STAFFORDSHIRE AND SURROUNDING AREAS AND PERSONS CONTACTING THE BUREAU BY TELEPHONE OR ELECTRONIC MEANS.
Financial health, per its FY2025 accounts
The accounts state that the charity achieved an overall surplus of £27,423 for the year ended 31 March 2025, driven largely by an increase in restricted funds carried forward. Per the trustees' report, unrestricted free reserves fell to £161,800, which the trustees view as providing adequate financial stability equivalent to approximately 4.5 months of operational expenditure.
What the accounts disclose
“The Trustees propose to maintain the charity’s reserves at a level which is at least equivalent to three months operational expenditure” — page 7
“During the year a former trustee, through his business, has provided, without charge, payroll bureau services to the charity.” — page 20
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Funders the charity credits
- Lichfield District Community Lottery
Property (HM Land Registry)
Trustees
- John Henry Griffithschair
- CHRISTINE DIANE EVANS
- Catherine Janet Frances Evans
- JOAN FOX
- JOHN TERRY THOMPSON
- John Peter McGlade
- Julian Clive Schwarzenbach
- Mark Hodgens
- Professor Kathryn Mary Morris
- Steven Gerald Norman
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £463k | £436k |
| 31/03/2024 | £386k | £391k |
| 31/03/2023 | £356k | £342k |
| 31/03/2022 | £349k | £374k |
| 31/03/2021 | £366k | £358k |
Common questions
Is SOUTH EAST STAFFORDSHIRE CITIZENS ADVICE BUREAU financially healthy?
Per its FY2025 accounts: The accounts state that the charity achieved an overall surplus of £27,423 for the year ended 31 March 2025, driven largely by an increase in restricted funds carried forward. Per the trustees' report, unrestricted free reserves fell to £161,800, which the trustees view as providing adequate financial stability equivalent to approximately 4.5 months of operational expenditure. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 14/09/2018 | £10k | Self-Help PIP |