SURREY FAMILY & MEDIATION SERVICES
Provision of family mediation to couples going through separations and divorce (marriage or civil partnership). Full range of mediation reaching agreement in all issues such as those relating to children, finance and property. Our mediation practices place importance on the needs of the child delivering child consultations and special conflict resolutions such as special guardianship orders.
Objects
1. TO PROVIDE ASSISTANCE TO ALLEVIATE THE HARDSHIP AND DISTRESS CAUSED BY THE BREAKING UP OF RELATIONSHIPS, MARRIAGE AND FAMILY, INCLUDING SEPARATING AND/OR DIVORCING COUPLES TO RESOLVE DISPUTES AROUND CHILDREN, PROPERTY, FINANCE AND ALL ISSUES ARISING FROM FAMILY STRESS. 2. TO PROVIDE ASSISTANCE TO BOTH PARENTS AND CHILDREN IN COMING TO TERMS WITH THE CHANGES IN THEIR LIVES WHICH COME ABOUT AS A RESULT OF DIVORCE AND SEPARATION INCLUDING DIRECT CONSULTATION WITH CHILDREN AND OTHER SERVICES.
Financial health, per its FY2025 accounts
The accounts state that the charity ended the year with a net liability of £23,909, a deterioration from the previous year's surplus, driven by a £39,733 deficit and a £49,914 provision for Legal Aid recoupment. The trustees note that the charity remains reliant on grant funding and has faced ongoing monthly losses, though they expect modest profits going forward following a restructuring that eliminated the Director role. Reserves were reported to meet the minimum policy target of covering insolvency costs plus 12 weeks of operating costs as of February 2025.
What the accounts disclose
“The current reserves policy is to retain sufficient reserves to cover insolvency costs plus 12 weeks of operating costs.” — page 4
“With the LAA agreeing to recoup the funds from a proportion of future billing the trustees believe the charity can continue as a going concern.”
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 2
- Government income: £26,258 — contracts £26,258 (1); 21% of the £123,510 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 2
- Government income: £29,440 — contracts £29,440 (1); 25% of the £116,383 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2023
- Government income: £25,990 — contracts £25,990 (1); 22% of the £117,502 total gross income on the same return
Annual return filing dates (Charity Commission record)
Of its last 5 annual returns with a recorded received date, 2 were received after the due date: year ending 31/03/2023 (received 25/03/2024, 54 days after the 31/01/2024 due date); year ending 31/03/2022 (received 24/03/2023, 52 days after the 31/01/2023 due date).
Corporate structure
- Registered company of the charity Companies House 04363273
Company officers (Companies House)
- BAKER, Karen Donna not on trustee list
- HUSSAIN, Haleema on trustee list
- HEDGES-GRIMSHAW, Catherine Emma-Louise on trustee list
- OLSEN, Jane Clare on trustee list
- PREEDY, Nicholas Francis on trustee list
- REMNANT, Tamsin
Trustees
- Nicholas Francis Preedychair
- Catherine Hedges-Grimshaw
- Haleema Hussain
- Karen Baker
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £124k | £163k |
| 31/03/2024 | £116k | £109k |
| 31/03/2023 | £118k | £119k |
| 31/03/2022 | £112k | £116k |
| 31/03/2021 | £146k | £112k |
Common questions
Is SURREY FAMILY & MEDIATION SERVICES financially healthy?
Per its FY2025 accounts: The accounts state that the charity ended the year with a net liability of £23,909, a deterioration from the previous year's surplus, driven by a £39,733 deficit and a £49,914 provision for Legal Aid recoupment. The trustees note that the charity remains reliant on grant funding and has faced ongoing monthly losses, though they expect modest profits going forward following a restructuring that eliminated the Director role. Reserves were reported to meet the minimum policy target of covering insolvency costs plus 12 weeks of operating costs as of February 2025. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 03/08/2018 | £8k | Enhance response-reduced family conflict |
| The National Lottery Community Fund | 16/05/2013 | £10k | Improving communication and support to Surrey based clients |
| The National Lottery Community Fund | 13/03/2013 | £379k | CYPS (Children & Young People in Surrey) |
| The National Lottery Community Fund | 17/12/2009 | £10k | Networking Aviary Court to maximise communication and file sharing |
| The National Lottery Community Fund | 11/11/2009 | £332k | Child Counselling Scheme |
| The National Lottery Community Fund | 08/11/2005 | £122k | To work with children suffering as a result of a marriage breakdown |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| HAMPTON FUEL ALLOTMENT | 1 | £58k |
| CHARITY OF SIR RICHARD WHITTINGTON | 1 | £42k |
| Richmond Foundation | 1 | £20k |
| WALTON ON THAMES CHARITY | 1 | £14k |
| MONDAY CHARITABLE TRUST | 1 | £10k |
| The Barnes Fund | 1 | £5k |
| GATWICK AIRPORT COMMUNITY TRUST | 1 | £3k |
| THE SAMUEL STOREY FAMILY CHARITABLE TRUST | 1 | £75 |
Charities like this
- Surrey Counselling and Mediation
- MEDIATION SURREY CIO
- The Family Mediation Trust
- MID MEDIATION AND COUNSELLING LTD
- FAMILY MEDIATION CYMRU
- NORTH SURREY COMMUNITY COUNSELLING PARTNERSHIP
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| SURREY FAMILY & MEDIATION SERVICES | £124k | — | 0 | above | — | noted |
| Surrey Counselling and Mediation | £332k | — | 0 | below | — | no doubt |
| MEDIATION SURREY CIO | £217k | — | 0 | below | — | no doubt |
| The Family Mediation Trust | £395k | — | 0 | unclear | — | no doubt |
| MID MEDIATION AND COUNSELLING LTD | £200k | — | 0 | within | — | no doubt |
| FAMILY MEDIATION CYMRU | £278k | — | 0 | unclear | — | no doubt |