BENEFIT ADVICE SHOP
The Benefit Advice Shop is an independent, specialist Welfare Rights charity that provides free, impartial, advice, assistance, advocacy and representation on all Welfare Benefits and Social Security Law. People can access our full range of services by telephone, by appointment, open door drop in and through our community outreaches.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a net income of £12,577 for the year, with total unrestricted reserves of £71,846 and restricted funds of £50,602. The trustees report highlights a serious threat to service provision due to funding cutbacks and difficulties in replacing lost funding, although the organization remains operational.
What the accounts disclose
“The Benefit Advice Shop has a policy of retaining reserves in order to maintain its services to the communities in North Wales whilst searching for grants and future donations for future periods.” — page 3
Trustees
- CAROLINE ANNE HOLLIDAY
- James Alexander Ball
- MARIETTE GALE ROBERTS
- Melanie Ann Jones
- Richard Kendrick
- Richard Thomas
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £131k | £118k |
| 31/03/2024 | £153k | £106k |
| 31/03/2023 | £110k | £124k |
| 31/03/2022 | £142k | £121k |
| 31/03/2021 | £131k | £118k |
Common questions
Is BENEFIT ADVICE SHOP financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a net income of £12,577 for the year, with total unrestricted reserves of £71,846 and restricted funds of £50,602. The trustees report highlights a serious threat to service provision due to funding cutbacks and difficulties in replacing lost funding, although the organization remains operational. Its FY2025 accounts were independently examined.
Who funds BENEFIT ADVICE SHOP?
Funders whose own accounts filings name BENEFIT ADVICE SHOP as a grant recipient include COMMUNITY & VOLUNTARY SUPPORT CONWY, THE ACCESS TO JUSTICE FOUNDATION, THE ALLEN LANE FOUNDATION, Alex Ferry Foundation, THE OAKDALE TRUST.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| COMMUNITY & VOLUNTARY SUPPORT CONWY | FY2025 | £34k | |
| THE ACCESS TO JUSTICE FOUNDATION | FY2022 | £21k | |
| COMMUNITY & VOLUNTARY SUPPORT CONWY | FY2022 | £11k | |
| THE ALLEN LANE FOUNDATION | FY2025 | £5k | |
| Alex Ferry Foundation | FY2024 | £5k | Community Grants |
| THE OAKDALE TRUST | FY2024 | £1k | |
| THE OAKDALE TRUST | FY2022 | £1k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 05/01/2026 | £20k | Wales COL - Benefit Advice Shop - Connected Communities |
| Postcode Lottery | 31/03/2025 | £20k | Unrestricted Funding |
| The National Lottery Community Fund | 28/05/2024 | £20k | COL Wales - Benefit Advice Shop - Connected Communities |
| Postcode Lottery | 29/09/2023 | £20k | Unrestricted Funding |
| The National Lottery Community Fund | 24/01/2022 | £9k | COVID - 19 Benefit Advice to unemployed and self employed following Covid |
| The National Lottery Community Fund | 17/01/2019 | £98k | Conwy Social Security Appeal Representation Service |
| The National Lottery Community Fund | 11/03/2010 | £50k | Recession - Conwy Community Recession Advice Programme |
| The National Lottery Community Fund | 21/09/2004 | £5k | Unspecified |