CHELTENHAM OPEN DOOR
Cheltenham Open Door supports vulnerable, disadvantaged and isolated people. We offer a welcoming, non-judgmental space where our guests can relax and enjoy food, friendship, advice and support. Meals, laundry, shower and wardrobe facilities are all free at the point of access. We open 5 days a week (including Sundays) and the 3 days of Christmas. No referral or booking required.No questions asked
Objects
3.1 The Charity's objects (“the Objects”) are in Cheltenham, Gloucestershire, England (“the Area of Benefit”) the relief of poverty, hardship and social or emotional distress among persons who are vulnerable, disadvantaged and / or lonely. 3.2 For the purpose of this clause, “vulnerable”, “disadvantaged” and “lonely” might be as a result of one or more of the following factors: unemployment; financial hardship; youth or old age; ill health (physical or mental); substance abuse or dependency including alcohol and drugs; discrimination on the grounds of sex, race, disability, ethnic origin, religion, belief, creed, sexual orientation or gender re-assignment; poor educational or skills attainment; relationship and family breakdown; poor housing (that is housing that does not meet basic habitable standards; crime (either as a victim of crime or as an offender rehabilitating into society).
Financial health, per its FY2025 accounts
The accounts state that the charity incurred a net expenditure of £101,953 for the year, resulting in unrestricted funds decreasing from £432,323 to £330,370. The trustees note that while the current reserve balance is deemed acceptable for ongoing operations, it is below their stated policy target of one year's costs plus contingency. The filing confirms the charity relies entirely on donations and has no guaranteed government funding.
What the accounts disclose
“Donations of more than £1,000 make up 80% of our income and represent around ~10% of donors.” — page 8
“The balance on our General Fund on 31 May 2025 was £177,170, which equates to approximately 6 months of costs against the 12-month target.” — page 10
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/05/2025
- Volunteers: 30
Self-declared on the annual return for the financial year ending 31/05/2024
- Volunteers: 20
Self-declared on the annual return for the financial year ending 31/05/2023
- Volunteers: 25
Property (HM Land Registry)
Trustees
- Alisha Wala
- Andrew Kenneth Goddard
- Dr Cheryl Elizabeth Whiting
- Matthew Williams
- Robin Simon Lee Bussey
- philip norman rawlins
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/05/2025 | £238k | £340k |
| 31/05/2024 | £213k | £296k |
| 31/05/2023 | £215k | £206k |
| 31/05/2022 | £140k | £188k |
| 31/05/2021 | £397k | £119k |
Common questions
Is CHELTENHAM OPEN DOOR financially healthy?
Per its FY2025 accounts: The accounts state that the charity incurred a net expenditure of £101,953 for the year, resulting in unrestricted funds decreasing from £432,323 to £330,370. The trustees note that while the current reserve balance is deemed acceptable for ongoing operations, it is below their stated policy target of one year's costs plus contingency. The filing confirms the charity relies entirely on donations and has no guaranteed government funding. Its FY2025 accounts were independently examined.
Who funds CHELTENHAM OPEN DOOR?
Funders whose own accounts filings name CHELTENHAM OPEN DOOR as a grant recipient include STREETSMART-ACTION FOR THE HOMELESS, CHELTENHAM ROUND TABLE CHARITABLE TRUST FUND, THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF HOLY APOSTLES, CHARLTON KINGS.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| STREETSMART-ACTION FOR THE HOMELESS | FY2024 | £4k | |
| CHELTENHAM ROUND TABLE CHARITABLE TRUST FUND | FY2025 | £2k | |
| CHELTENHAM ROUND TABLE CHARITABLE TRUST FUND | FY2024 | £2k | |
| CHELTENHAM ROUND TABLE CHARITABLE TRUST FUND | FY2023 | £2k | |
| CHELTENHAM ROUND TABLE CHARITABLE TRUST FUND | FY2022 | £2k | |
| THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF HOLY APOSTLES, CHARLTON KINGS | FY2025 | £524 | Relief and Development (Christmas Collection) |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 22/01/2026 | £20k | Sustaining and Expanding Support for Vulnerable Adults in Cheltenham |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE MERCERS CHARITABLE FOUNDATION | 1 | £65k |
| THE EARL OF NORTHAMPTON'S CHARITY | 1 | £60k |
| QUAKER HOUSING TRUST LIMITED | 1 | £40k |
| THE BARROW CADBURY TRUST | 1 | £35k |
| THE ELIZABETH AND PRINCE ZAIGER TRUST | 1 | £33k |
| Jill and Norman Franklin Trust | 1 | £26k |
| THE OPENWORK FOUNDATION | 1 | £25k |
| THE A B CHARITABLE TRUST | 1 | £20k |
Charities like this
- OPEN DOOR COLCHESTER
- OPEN DOOR CHURCH (KETTERING)
- THE OPEN DOOR (TAUNTON)
- THE OPEN DOOR CENTRE (SWINDON & DISTRICT) LIMITED
- HOUSE OF THE OPEN DOOR
- OPEN DOOR (NORTH EAST)
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CHELTENHAM OPEN DOOR | £238k | — | 0 | below | — | no doubt |
| OPEN DOOR COLCHESTER | £48k | — | — | unclear | — | no doubt |
| OPEN DOOR CHURCH (KETTERING) | £192k | — | 0 | below | — | no doubt |
| THE OPEN DOOR (TAUNTON) | £187k | — | 0 | unclear | — | no doubt |
| THE OPEN DOOR CENTRE (SWINDON & DISTRICT) LIMITED | £139k | — | 0 | above | — | no doubt |
| HOUSE OF THE OPEN DOOR | £67k | — | 0 | unclear | — | no doubt |