Connection Support
Our team of staff members and volunteers work alongside people to overcome the challenges they face in life. We do this to work towards our ultimate goal of solving homelessness and helping people achieve independence.
Objects
4.1 The Charity's objects are:4.1.1 to prevent people from becoming socially excluded; and4.1.2 to support the needs of those who are socially excluded and assist them in acquiring a settled way of life in their community, including through the provision of supported accommodation where appropriate.For the purposes of the objects, socially excluded means excluded from society, or parts of society, as a result of one or more of the following factors: homelessness; trauma; unemployment; financial hardship; disability; physical or mental health; migration; experience of the public care or penal system.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a surplus of £142k for the year, with charitable income increasing by 16.5% to £10,066k. Free unrestricted reserves were £2,267k at year-end, which the trustees confirm remained within the target range of £2,100k to £2,640k required for financial stability. The auditor confirmed that the use of the going concern basis of accounting was appropriate with no material uncertainties identified.
What the accounts disclose
“Of total expenditure, 99.4% related to charitable activities, with the balancing 0.6% dedicated to the cost of raising funds.” — page 41
“It is the policy of Connection Support to maintain free unrestricted reserves (that is, unrestricted reserves not invested in fixed assets or designated for specific purposes) at a target level which can finance at least four months’ full payroll and operational costs.” — page 39
Year-over-year changes
- Reserves position vs the charity's own policy moved from "below" (FY2024) to "within" (FY2025).
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 123
- Government income: £6,356,443 — contracts £6,321,901 (15), grants £34,542 (2); 63% of the £10,081,019 total gross income on the same return
- Employees paid over £60,000: 4 (£60,001–£70,000: 2; £70,001–£80,000: 1; £90,001–£100,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 120
- Government income: £6,685,321 — contracts £6,685,321 (16); 77% of the £8,640,997 total gross income on the same return
- Employees paid over £60,000: 2 (£60,001–£70,000: 1; £80,001–£90,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 85
- Government income: £6,037,876 — contracts £6,037,876 (23); 70% of the £8,584,964 total gross income on the same return
- Employees paid over £60,000: 2 (£60,001–£70,000: 1; £70,001–£80,000: 1)
In the news
- Android XR Connection Support
- Community block party in North Philadelphia promotes connection, support and youth mental health
- Medical Moment: Finding Connection & Support After Stroke
- Memory Cafe provides connection, support for dementia patients and their caregivers
- Dads of Down Syndrome hopes to create connection, support
- ‘The Pain Connection:’ Support group coming to Minot for chronic pain - KFYR-TV
- BHX to New York Connection Support
- Women’s walking group providing connection, support, and community
Corporate structure
- Registered company of the charity Companies House 03072719 · Financial health read from its filings
Leadership, per the charity’s website
- Amy Delisser — Deputy CEO
- Carol Steel — Finance Director
- Dipen Parekh — Business Services Director
- Paul Prosser — Director of Quality and Impact
Company officers (Companies House)
- KEMP, Lauren Charlotte on trustee list
- MOLES, Lorna Marie on trustee list
- WARD, Zarina on trustee list
- CLARK, Michaela Virginia on trustee list
- DAWSON, Charlotte Barbara on trustee list
- COLLINGWOOD, Peter Gerald on trustee list
- BAYLEY, Peter Jack on trustee list
- AMURA, Helen Catherine on trustee list
- DUKE, Emma Catherine on trustee list
- ASTON, Paul on trustee list
- KEATING, Christopher Ian
Public-sector contracts awarded
| Buyer | Contract | Awarded | Value |
|---|---|---|---|
| Midlands Partnership Foundation Trust | Adult Integrated Drug and Alcohol treatment and Recovery Service (Bucks) | — | — |
| Milton Keynes City Council | Milton Keynes City Council Mental Health Pathway Framework | — | — |
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (17/03/2026)
- Received assets from another charity (18/12/2024)
- Received assets from another charity (14/08/2023)
- Received assets from another charity (03/04/2019)
- Received assets from another charity (20/04/2016)
Trustees
- Charlotte Barbara Dawson
- Emma Duke
- Helen Catherine Amura
- Lauren Kemp
- Lorna Marie Moles
- Michaela Clark
- Paul Aston
- Peter Gerald Collingwood
- Peter Jack Bayley
- Zarina Ward
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £10.1m | £9.9m |
| 31/03/2024 | £8.6m | £8.4m |
| 31/03/2023 | £8.6m | £8.2m |
| 31/03/2022 | £7.5m | £7.3m |
| 31/03/2021 | £5.9m | £5.8m |
Common questions
Is Connection Support financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a surplus of £142k for the year, with charitable income increasing by 16.5% to £10,066k. Free unrestricted reserves were £2,267k at year-end, which the trustees confirm remained within the target range of £2,100k to £2,640k required for financial stability. The auditor confirmed that the use of the going concern basis of accounting was appropriate with no material uncertainties identified. Its FY2025 accounts were audited by Gravita Audit Oxford LLP.
Who funds Connection Support?
Funders whose own accounts filings name Connection Support as a grant recipient include THE TONY AND SHEELAGH WILLIAMS CHARITABLE FOUNDATION, BUCKINGHAMSHIRE COMMUNITY FOUNDATION, THE STANTON BALLARD CHARITABLE TRUST, THE CITY OF OXFORD CHARITY LIMITED, THOMAS HICKMAN'S CHARITY.
Known funders
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| QUARTET COMMUNITY FOUNDATION | 1 | £4.7m |
| THE MEDLOCK CHARITABLE TRUST | 1 | £145k |
| TRUST FOR LONDON | 1 | £44k |
| THE PRESTON FAMILY CHARITABLE SETTLEMENT | 1 | £25k |
| THE ROPER FAMILY CHARITABLE TRUST | 1 | £25k |
| THE PORTO CHARITABLE TRUST | 1 | £25k |
| LORD LEVERHULME'S CHARITABLE TRUST | 1 | £20k |
| THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF WINDLESHAM | 1 | £14k |
Charities like this
- RECONNECTION
- AGE CONNECTED
- ACCOMMODATION CONCERN
- CONNECT COUNSELLING SERVICE
- CONNECT FOUNDATION FOR MENTAL HEALTH
- YOUTH CONNECT SOUTH WEST
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| Connection Support | £10.1m | — | 0 | within | 0.6% | no doubt |
| RECONNECTION | £36k | — | 0 | unclear | — | no doubt |
| AGE CONNECTED | £177k | — | 0 | unclear | — | no doubt |
| ACCOMMODATION CONCERN | £1.9m | £60,001 - £70,000 | 1 | unclear | — | no doubt |
| CONNECT COUNSELLING SERVICE | £140k | — | 0 | unclear | — | no doubt |
| CONNECT FOUNDATION FOR MENTAL HEALTH | £265k | — | 0 | unclear | — | no doubt |