CUSTOMS HOUSE TRUST LIMITED
Arts Centre offering Theatre, Cinema and Art Gallery. We deliver Arts in Education within South Tyneside and within the North East Region and are actively engaged in arts development as well as the use of the arts to promote social and economic regeneration.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a net deficit of £103,411 for the year ended 31 March 2025, resulting in a decline in total reserves from £759,665 to £656,254. The trustees note that current reserves have fallen below the stated policy target levels, although they remain confident in restoring free reserves to the required levels following the pandemic recovery. The charity maintains a cash balance of £809,273 and continues to operate on a going concern basis with adequate resources for the foreseeable future.
What the accounts disclose
“In the band £60,001 - £70,000 - 1” — page 43
“After a number of loss making years in succession, current reserves values have fallen below the policy target levels, however, the Board is confident that The Customs House will improve performance sufficiently, after recovery from the pandemic to restore free reserves to the policy levels.” — page 13
“The charity has a wholly owned subsidiary: The Customs House Green Room Limited, a company registered in England and Wales. The principal activities of The Customs House Green Room Limited during the year were to run the restaurant and bar and to provide catering for events and conferences at or on behalf of the Customs House. Directors of this company are the Chair of the Finance and The Chief Executive Officer. See note 28 for details of transactions with related parties, including Trustees and Key Management Personnel.” — page 17
“The Customs House Trust Limited is a registered Charity and a company limited by guarantee. It has a wholly owned trading subsidiary, The Customs House Green Room Limited.” — page 5
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- Adrian Jackson
- Arabella Plouviez
- David Cottam
- Desmond Young
- Eddie Czestochowski
- Garry Thompson
- Jane Carter
- Margaret Fay
- Paul White
- Raymond Spencer
- Richard Ord
- Tom Hall
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £3.1m | £3.2m |
| 31/03/2024 | £3.0m | £3.1m |
| 31/03/2023 | £2.5m | £2.5m |
| 31/03/2022 | £2.1m | £1.9m |
| 31/03/2021 | £1.5m | £1.0m |
Common questions
Is CUSTOMS HOUSE TRUST LIMITED financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a net deficit of £103,411 for the year ended 31 March 2025, resulting in a decline in total reserves from £759,665 to £656,254. The trustees note that current reserves have fallen below the stated policy target levels, although they remain confident in restoring free reserves to the required levels following the pandemic recovery. The charity maintains a cash balance of £809,273 and continues to operate on a going concern basis with adequate resources for the foreseeable future. Its FY2025 accounts were audited by Clive Owen LLP.
What does the highest-paid employee of CUSTOMS HOUSE TRUST LIMITED earn?
Per its FY2025 accounts, the highest-paid employee was in the £60,001 - £70,000 band.
Who funds CUSTOMS HOUSE TRUST LIMITED?
Funders whose own accounts filings name CUSTOMS HOUSE TRUST LIMITED as a grant recipient include THE VIRGIN MONEY FOUNDATION, THE THEATRES TRUST CHARITABLE FUND, THE BARBOUR FOUNDATION, HAYS TRAVEL FOUNDATION, THE AUSTIN AND HOPE PILKINGTON TRUST.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| THE VIRGIN MONEY FOUNDATION | FY2022 | £30k | |
| THE THEATRES TRUST CHARITABLE FUND | FY2023 | £17k | Small Grants Programme |
| THE BARBOUR FOUNDATION | FY2023 | £15k | |
| HAYS TRAVEL FOUNDATION | FY2025 | £10k | |
| HAYS TRAVEL FOUNDATION | FY2022 | £5k | |
| THE AUSTIN AND HOPE PILKINGTON TRUST | FY2022 | £5k | Quarterly Grants for Institutions - Round Four - The Arts - BAME Communities |
| THE THEATRES TRUST CHARITABLE FUND | FY2022 | £5k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| Community Foundation North East | 02/02/2023 | £9k | Grant to The Customs House Trust Ltd |
| UK government | 13/10/2022 | £204k | National Portfolio Organisations |
| Community Foundation North East | 26/05/2022 | £2k | Grant to The Customs House Trust Ltd |
| UK government | 13/12/2021 | £103k | National Portfolio Organisations |
| Community Foundation North East | 08/02/2019 | £2k | Mean Teens Breakdance Jam |
| The National Lottery Community Fund | 03/01/2019 | £10k | The Treasure Group |
| The National Lottery Heritage Fund | 30/10/2018 | £23k | "Theatres in South Shields: 25 years of The Customs House" |
| Community Foundation North East | 12/10/2018 | £500 | Tyne and Wear High Sheriff Award |
| Community Foundation North East | 05/10/2018 | £3k | The Room of Small Things: Capturing Stories of Migrant Women |
| The National Lottery Heritage Fund | 25/10/2017 | £4k | "'Customs Book' exploring The Customs House's heritage by creating Chap Books" |
| UK government | 08/06/2017 | £103k | National Portfolio Organisations |
| The National Lottery Heritage Fund | 29/05/2013 | £10k | "'Following Fred': A Life Inspired - Wildlife, People and Beyond" |
| The National Lottery Heritage Fund | 25/03/2013 | £7k | "Ceili Tales" |
| The National Lottery Heritage Fund | 27/05/2003 | £16k | "Life Map - A Creative and Stained Glass Project" |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| AKO FOUNDATION | 1 | £945k |
| THE FOYLE FOUNDATION | 1 | £100k |
| THE FREELANDS FOUNDATION LIMITED | 1 | £59k |
| JOHN LYON'S CHARITY | 1 | £25k |
| THE YOUNG BARNET FOUNDATION | 1 | £22k |
| JAPAN HOUSE LONDON TRUST | 1 | £15k |
| THE CHILDHOOD TRUST | 1 | £13k |
| THE BEAVERBROOKS CHARITABLE TRUST | 1 | £10k |
Charities like this
- NEWCASTLE ARTS CENTRE TRUST LTD
- WARE ARTS CENTRE LIMITED
- NORWICH ARTS CENTRE LIMITED
- CAMDEN ARTS CENTRE
- TYNE THEATRE AND OPERA HOUSE PRESERVATION TRUST
- GREATER MANCHESTER ARTS CENTRE LIMITED
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CUSTOMS HOUSE TRUST LIMITED | £3.1m | £60,001 - £70,000 | — | below | — | no doubt |
| NEWCASTLE ARTS CENTRE TRUST LTD | £175k | — | 0 | unclear | — | no doubt |
| WARE ARTS CENTRE LIMITED | £229k | — | 0 | above | — | no doubt |
| NORWICH ARTS CENTRE LIMITED | £1.1m | — | 0 | unclear | — | no doubt |
| CAMDEN ARTS CENTRE | £3.3m | — | — | unclear | — | no doubt |
| TYNE THEATRE AND OPERA HOUSE PRESERVATION TRUST | £2.7m | £60,001 - £70,000 | 1 | unclear | — | no doubt |