CUSTOMS HOUSE TRUST LIMITED

Registered charity 1032846 · accounts filings on the Charity Commission register · also known as THE CUSTOMS HOUSE

Arts Centre offering Theatre, Cinema and Art Gallery. We deliver Arts in Education within South Tyneside and within the North East Region and are actively engaged in arts development as well as the use of the arts to promote social and economic regeneration.

Causes: Education/training · Arts/culture/heritage/science · Grant history (this charity is a funder) · website · Get email alerts

Latest income
£3.1m
Latest spending
£3.2m
Registered
1994
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net deficit of £103,411 for the year ended 31 March 2025, resulting in a decline in total reserves from £759,665 to £656,254. The trustees note that current reserves have fallen below the stated policy target levels, although they remain confident in restoring free reserves to the required levels following the pandemic recovery. The charity maintains a cash balance of £809,273 and continues to operate on a going concern basis with adequate resources for the foreseeable future.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Highest-paid employee band: £60,001 - £70,000 — below the median for charities its size (£70k)
“In the band £60,001 - £70,000 - 1” — page 43
Per its FY2025 accounts as filed with the Charity Commission.
Reserves position: below the charity's own stated reserves policy (held: £332k; policy: free reserves in excess of £150,000)
“After a number of loss making years in succession, current reserves values have fallen below the policy target levels, however, the Board is confident that The Customs House will improve performance sufficiently, after recovery from the pandemic to restore free reserves to the policy levels.” — page 13
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: The charity has a wholly owned subsidiary: The Customs House Green Room Limited... Directors of this company are the Chair of the Finance and The Chief Executive Officer.
“The charity has a wholly owned subsidiary: The Customs House Green Room Limited, a company registered in England and Wales. The principal activities of The Customs House Green Room Limited during the year were to run the restaurant and bar and to provide catering for events and conferences at or on behalf of the Customs House. Directors of this company are the Chair of the Finance and The Chief Executive Officer. See note 28 for details of transactions with related parties, including Trustees and Key Management Personnel.” — page 17
Per its FY2025 accounts as filed with the Charity Commission.
Trading subsidiary: The Customs House Green Room Limited
“The Customs House Trust Limited is a registered Charity and a company limited by guarantee. It has a wholly owned trading subsidiary, The Customs House Green Room Limited.” — page 5
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Clive Owen LLP. Discloses 5 of 6 completeness components.

Property (HM Land Registry)

2 registered titles in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Structured financials (annual return, FY ending 31/03/2025)

Total income
£3.1m
Total spending
£3.2m
Cost of raising funds
£212k
Reserves (reported)
£433k
Employees
61

Reported reserves equal ~1.6 months of spending — in the bottom quarter for charities its size (median 4.8 months; benchmarks).

Per its annual return, largest income source: Charitable activities (46% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 6.8% of total income — above the median for charities its size (5.2%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: North Tyneside · South Tyneside

Income and spending

Financial year endIncomeSpending
31/03/2025£3.1m£3.2m
31/03/2024£3.0m£3.1m
31/03/2023£2.5m£2.5m
31/03/2022£2.1m£1.9m
31/03/2021£1.5m£1.0m

Common questions

Is CUSTOMS HOUSE TRUST LIMITED financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a net deficit of £103,411 for the year ended 31 March 2025, resulting in a decline in total reserves from £759,665 to £656,254. The trustees note that current reserves have fallen below the stated policy target levels, although they remain confident in restoring free reserves to the required levels following the pandemic recovery. The charity maintains a cash balance of £809,273 and continues to operate on a going concern basis with adequate resources for the foreseeable future. Its FY2025 accounts were audited by Clive Owen LLP.

What does the highest-paid employee of CUSTOMS HOUSE TRUST LIMITED earn?

Per its FY2025 accounts, the highest-paid employee was in the £60,001 - £70,000 band.

Who funds CUSTOMS HOUSE TRUST LIMITED?

Funders whose own accounts filings name CUSTOMS HOUSE TRUST LIMITED as a grant recipient include THE VIRGIN MONEY FOUNDATION, THE THEATRES TRUST CHARITABLE FUND, THE BARBOUR FOUNDATION, HAYS TRAVEL FOUNDATION, THE AUSTIN AND HOPE PILKINGTON TRUST.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
THE VIRGIN MONEY FOUNDATIONFY2022£30k
THE THEATRES TRUST CHARITABLE FUNDFY2023£17kSmall Grants Programme
THE BARBOUR FOUNDATIONFY2023£15k
HAYS TRAVEL FOUNDATIONFY2025£10k
HAYS TRAVEL FOUNDATIONFY2022£5k
THE AUSTIN AND HOPE PILKINGTON TRUSTFY2022£5kQuarterly Grants for Institutions - Round Four - The Arts - BAME Communities
THE THEATRES TRUST CHARITABLE FUNDFY2022£5k

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
Community Foundation North East02/02/2023£9kGrant to The Customs House Trust Ltd
UK government13/10/2022£204kNational Portfolio Organisations
Community Foundation North East26/05/2022£2kGrant to The Customs House Trust Ltd
UK government13/12/2021£103kNational Portfolio Organisations
Community Foundation North East08/02/2019£2kMean Teens Breakdance Jam
The National Lottery Community Fund03/01/2019£10kThe Treasure Group
The National Lottery Heritage Fund30/10/2018£23k"Theatres in South Shields: 25 years of The Customs House"
Community Foundation North East12/10/2018£500Tyne and Wear High Sheriff Award
Community Foundation North East05/10/2018£3kThe Room of Small Things: Capturing Stories of Migrant Women
The National Lottery Heritage Fund25/10/2017£4k"'Customs Book' exploring The Customs House's heritage by creating Chap Books"
UK government08/06/2017£103kNational Portfolio Organisations
The National Lottery Heritage Fund29/05/2013£10k"'Following Fred': A Life Inspired - Wildlife, People and Beyond"
The National Lottery Heritage Fund25/03/2013£7k"Ceili Tales"
The National Lottery Heritage Fund27/05/2003£16k"Life Map - A Creative and Stained Glass Project"

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with NEWCASTLE ARTS CENTRE TRUST LTD.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
CUSTOMS HOUSE TRUST LIMITED£3.1m£60,001 - £70,000—below—no doubt
NEWCASTLE ARTS CENTRE TRUST LTD FY2025£175k—0unclear—no doubt
WARE ARTS CENTRE LIMITED FY2025£229k—0above—no doubt
NORWICH ARTS CENTRE LIMITED FY2025£1.1m—0unclear—no doubt
CAMDEN ARTS CENTRE FY2025£3.3m——unclear—no doubt
TYNE THEATRE AND OPERA HOUSE PRESERVATION TRUST FY2025£2.7m£60,001 - £70,0001unclear—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.