WHITECHAPEL CENTRE
We provide services and opportunities to help individuals obtain and sustain a home and to positively change their lives.We work with homeless and vulnerably housed people; some of whom have complex needs in addition to their housing/ homeless difficulties. We provide a wide range of one to one support services in addition to services via our direct access centre and accommodation-based services.
Objects
TO PROMOTE THE BENEFIT OF THE INHABITANTS OF LIVERPOOL AND ITS ENVIRONS WITHOUT DISTINCTION OF AGE, SEX, RACE POLITICAL OR RELIGIOUS OR OTHER OPINIONS AND TO ADVANCE EDUCATION AND PROVIDE FACILITIES IN THE INTERESTS OF SOCIAL WELFARE FOR HEALTH, RECREATION AND LEISURE TIME OCCUPATION WITH THE OBJECT OF IMPROVING THE CONDITIONS OF LIFE FOR THE SAID INHABITANTS
Financial health, per its FY2025 accounts
The accounts state that the charity generated total income of £9,849,351 against total expenditure of £9,488,600, resulting in a net surplus for the year. The charity holds free reserves of £946,678, which the trustees note fall at the lower end of their stated policy target of three to six months of expenditure. The auditor confirmed that the use of the going concern basis of accounting is appropriate with no material uncertainties identified.
What the accounts disclose
“At present the total unrestricted reserves fall at the lower end of this target.” — page 18
“Trustees made donations of £1,200 (2024: £900) to the charity during the year.” — page 40
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 224
- Government income: £8,583,927 — contracts £6,457,368 (9), grants £2,126,559 (8); 87% of the £9,849,351 total gross income on the same return
- Employees paid over £60,000: 1 (£70,001–£80,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 213
- Government income: £7,213,280 — contracts £5,162,310 (9), grants £2,050,970 (9); 84% of the £8,568,050 total gross income on the same return
- Employees paid over £60,000: 1 (£70,001–£80,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 225
- Government income: £5,831,132 — contracts £4,196,564 (11), grants £1,634,568 (8); 86% of the £6,759,679 total gross income on the same return
- Employees paid over £60,000: 1 (£70,001–£80,000: 1)
In the news
- Liverpool to host first 24 Hour Run Against Homelessness for The Whitechapel Centre
- Smithdown Festival returns with a packed weekend of live music raising money for The Whitechapel Centre
- Whitechapel Centre prepares for Winter reopening
- The Whitechapel Centre awarded a grant to mark 50 years
- Robbed right before Christmas: A winter’s morning with the Whitechapel Centre
- Whitechapel Centre: Homeless charity 'blown away' by burglary response
- Appeal for support following theft from Whitechapel Centre
- The Whitechapel Centre’s Liverpool charity sleep-out will take place this September
Public-sector contracts awarded
| Buyer | Contract | Awarded | Value |
|---|---|---|---|
| Liverpool City Council | Housing Support and Solutions for single homeless people & Citywide Prevention & Resettlement Service | — | — |
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- VALERIE METCALFchair
- Alice Brown
- Brother Ken Vance
- COLLETTE MCGUIRE
- Dr Ryan Young
- Ian Reed
- Katherine Sheerin
- Margaret Woods
- Steve Collett
- Susan Thomas
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £9.8m | £9.5m |
| 31/03/2024 | £8.6m | £8.6m |
| 31/03/2023 | £6.8m | £6.6m |
| 31/03/2022 | £5.7m | £5.5m |
| 31/03/2021 | £6.2m | £6.1m |
Common questions
Is WHITECHAPEL CENTRE financially healthy?
Per its FY2025 accounts: The accounts state that the charity generated total income of £9,849,351 against total expenditure of £9,488,600, resulting in a net surplus for the year. The charity holds free reserves of £946,678, which the trustees note fall at the lower end of their stated policy target of three to six months of expenditure. The auditor confirmed that the use of the going concern basis of accounting is appropriate with no material uncertainties identified. Its FY2025 accounts were audited by Mitchell Charlesworth (Audit) Limited.
Who funds WHITECHAPEL CENTRE?
Funders whose own accounts filings name WHITECHAPEL CENTRE as a grant recipient include THE STEVE MORGAN FOUNDATION, THE ALBERT GUBAY CHARITABLE FOUNDATION, THE FRESHFIELD FOUNDATION, THE FORRESTER FAMILY TRUST, THE AMELIA CHADWICK TRUST.
Known funders
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Heritage Fund | 10/06/2025 | £31k | "50 years of The Whitechapel Centre - ending homelessness for people in Liverpool" |
| The National Lottery Community Fund | 10/03/2023 | £10k | Children & Young Persons activities |
| UK government | 17/07/2020 | £97k | Coronavirus Community Support Fund |
| The National Lottery Community Fund | 16/11/2016 | £497k | Older Persons Resettlement Service |
| The National Lottery Community Fund | 30/05/2007 | £543k | Whitechapel Housing and Welfare Advice Service |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE TONY AND SHEELAGH WILLIAMS CHARITABLE FOUNDATION | 1 | £226k |
| BUCKINGHAMSHIRE COMMUNITY FOUNDATION | 1 | £211k |
| BARNWOOD TRUST | 1 | £128k |
| CHARITY OF SIR RICHARD WHITTINGTON | 1 | £42k |
| COOPERS CHARITY CIO | 1 | £30k |
| MILLS AND REEVE CHARITABLE TRUST | 1 | £21k |
| THE BAND TRUST | 1 | £20k |
| THE CITY OF OXFORD CHARITY LIMITED | 1 | £13k |
Charities like this
- THE WHITECHAPEL MISSION
- WHEATHAMPSTEAD COMMUNITY GROUP
- THE WHITELEY HOMES TRUST
- BISHOP CREIGHTON HOUSE SETTLEMENT
- WHAG
- CHELTENHAM HOUSING AID CENTRE
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| WHITECHAPEL CENTRE | £9.8m | — | — | below | — | no doubt |
| THE WHITECHAPEL MISSION | £1.3m | £60,000 - £70,000 | 1 | below | — | no doubt |
| WHEATHAMPSTEAD COMMUNITY GROUP | £41k | — | 0 | unclear | — | no doubt |
| THE WHITELEY HOMES TRUST | £6.1m | — | 5 | above | — | no doubt |
| BISHOP CREIGHTON HOUSE SETTLEMENT | £845k | — | 0 | above | — | no doubt |
| WHAG | £3.7m | £60,001 - £70,000 | 1 | unclear | — | no doubt |