CHANGING FACES
Changing Faces supports and represents people of all ages with disfigurements from any cause.
Objects
1) TO HELP THOSE WHO SUFFER FROM FACIAL OR OTHER PHYSICAL DISFIGUREMENT TO OVERCOME SOCIAL, PHYSICAL, PSYCHOLOGICAL, EMOTIONAL DISADVANTAGE BY WAY OF COUNSELLING AND TRAINING IN SOCIAL SKILLS. 2) TO PROMOTE KNOWLEDGE OF THE SPECIAL PROBLEMS ASSOCIATED WITH DISFIGUREMENT THROUGH ALL TYPES OF EDUCATIONAL MEDIUM. 3) TO PROVIDE TRAINING AND ASSISTANCE TO THOSE WHO ARE IN CONTACT WITH DISFIGURED PEOPLE WHETHER SOCIALLY AS RELATIVES OR FRIENDS OR AT WORK OR IN THE COURSE OF SPECIFIC PROFESSIONAL CONTACT OR HEALTH CARE SUPPORT GENERALLY.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a small operating surplus of £68,101 for the year ended 31 March 2025, with total income of £1,312,021 and total expenditure of £1,243,920. Per the trustees' report, free reserves stood at £309,049, which is below the stated policy target of six months of unrestricted operational expenditure (calculated at just under £370,000). The trustees note that while the financial position is stable, the external environment remains difficult, requiring cautious monitoring to ensure reserves return to the target level.
What the accounts disclose
“The number of employees whose emoluments exceeded £60,000 per annum was: 2025 2” — page 46
“Changing Faces’ policy is to hold free reserves calculated at six months of relevant unrestricted operational expenditure.”
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 37
- Government income: £96,478 — contracts £96,478 (4); 7% of the £1,312,021 total gross income on the same return
- Employees paid over £60,000: 2 (£60,001–£70,000: 2)
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 39
- Government income: £109,497 — contracts £109,497 (4); 8% of the £1,313,486 total gross income on the same return
- Employees paid over £60,000: 1 (£60,001–£70,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 39
- Government income: £159,416 — contracts £159,416 (4); 13% of the £1,238,987 total gross income on the same return
- Employees paid over £60,000: 2 (£60,001–£70,000: 1; £80,001–£90,000: 1)
In the news
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- Helen Kate Prykechair
- Amit Sheth
- Caroline Louise Clarke
- Dr Simon van Eeden
- Elissa Holme
- Monica Gizzi
- Nicholas Lee
- Tiwonge Cohn
- Vikas Acharya
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £1.3m | £1.2m |
| 31/03/2024 | £1.3m | £1.3m |
| 31/03/2023 | £1.2m | £2.2m |
| 31/03/2022 | £1.2m | £1.9m |
| 31/03/2021 | £2.1m | £1.5m |
Common questions
Is CHANGING FACES financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a small operating surplus of £68,101 for the year ended 31 March 2025, with total income of £1,312,021 and total expenditure of £1,243,920. Per the trustees' report, free reserves stood at £309,049, which is below the stated policy target of six months of unrestricted operational expenditure (calculated at just under £370,000). The trustees note that while the financial position is stable, the external environment remains difficult, requiring cautious monitoring to ensure reserves return to the target level. Its FY2025 accounts were audited by Godfrey Wilson Limited.
Who funds CHANGING FACES?
Funders whose own accounts filings name CHANGING FACES as a grant recipient include MIND (THE NATIONAL ASSOCIATION FOR MENTAL HEALTH), THE VTCT FOUNDATION, HOLLYHOCK CHARITABLE FOUNDATION, BOOTS CHARITABLE TRUST, Matchroom Charitable Foundation.
Known funders
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 10/10/2025 | £20k | Together in Difference – Empowering the Visible Difference Community in Scotland |
| City Bridge Foundation | 12/09/2024 | £95k | Grant to Changing Faces |
| The National Lottery Community Fund | 24/06/2022 | £10k | Wellbeing for people with visible difference |
| The National Lottery Community Fund | 25/05/2022 | £431k | Facing the future: online support for people with visible differences |
| City Bridge Foundation | 30/04/2021 | £130k | Grant to Changing Faces |
| The National Lottery Community Fund | 12/03/2021 | £10k | Wellbeing Service for people with visible difference |
| Bedfordshire and Luton Community Foundation | 17/12/2019 | £5k | Grant to Changing Faces |
| The National Lottery Community Fund | 26/09/2019 | £10k | Skin Camouflage Service in London |
| The National Lottery Community Fund | 17/04/2019 | £100k | The Youth Action Group #FaceEquality Project |
| The National Lottery Community Fund | 17/01/2019 | £262k | Face it Together |
| The National Lottery Community Fund | 07/09/2018 | £10k | Skin Camouflage service pilot |
| UK government | 01/04/2018 | £30k | Hate Crime Community Demonstration Projects 18-19 |
| The National Lottery Community Fund | 13/03/2015 | £350k | Promoting confidence in children and young people with disfigurements |
| The National Lottery Community Fund | 12/02/2015 | £2k | Promoting confidence in children and young people with disfigurements |
| The National Lottery Community Fund | 21/11/2012 | £250k | A Changing Faces Centre for people with disfigurements in Yorkshire |
| City Bridge Foundation | 07/09/2011 | £130k | Grant to Changing Faces |
| City Bridge Foundation | 18/02/2010 | £5k | Grant to Changing Faces |
| UK government | — | £43k | Hate Crime Community Demonstration Projects 17-18 |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE ROTHSCHILD FOUNDATION | 1 | £700k |
| THE STONE FAMILY FOUNDATION | 1 | £595k |
| THE MICHAEL COWAN FOUNDATION | 1 | £350k |
| IGY FOUNDATION | 1 | £300k |
| THE BRIGHT FUTURE TRUST | 1 | £250k |
| THE PRUDENCE TRUST | 1 | £150k |
| THE NICK KILHAMS FOUNDATION | 1 | £140k |
| THE BALLINGER CHARITABLE TRUST | 1 | £90k |
Charities like this
- FACE EQUALITY INTERNATIONAL
- THE FACE CHARITABLE FOUNDATION
- THE CHANGELING THEATRE COMPANY
- PUBLISH WHAT YOU FUND
- FACE FRONT INCLUSIVE THEATRE LIMITED
- CHANGING FUTURES NORTH EAST
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CHANGING FACES | £1.3m | — | 2 | unclear | — | no doubt |
| FACE EQUALITY INTERNATIONAL | £469k | — | 0 | unclear | — | no doubt |
| THE FACE CHARITABLE FOUNDATION | £65k | — | 0 | above | — | no doubt |
| THE CHANGELING THEATRE COMPANY | £105k | — | 0 | unclear | — | no doubt |
| PUBLISH WHAT YOU FUND | £781k | £80,001 - £90,000 | 1 | unclear | — | no doubt |
| FACE FRONT INCLUSIVE THEATRE LIMITED | £320k | — | 0 | unclear | — | no doubt |