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CONSUMERS' ASSOCIATION

Registered charity 296072 · accounts filings on the Charity Commission register

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Latest income
£83.7m
Latest spending
£84.4m
Registered
1987
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that total income for the year was £83.7m, with net expenditure of £0.7m, resulting in a net movement in funds of £1.3m. The charity holds unrestricted reserves of £70.4m, which the trustees consider sufficient to meet working capital needs and provide protection against potential risks. The going concern basis is adopted with no material uncertainties identified.

What the accounts disclose

Reserves policy: Sufficient working capital, protection against risks, and flexibility for investment (held: £70.4m)
“The Council of Trustees’ policy is to annually review the Group’s reserve levels to ensure they are sufficient: – Ensuring there is sufficient working capital across the Group; – Providing some protection against potential risks that could impact the organisation; and – Offering some flexibility should investment need to be made within the business.”
Per its FY2025 accounts as filed with the Charity Commission.
Trading subsidiary: Which? Limited
“In 2024/25, the Consumers’ Association’s sole trading subsidiary was Which? Limited, a limited company (no. 00677665).” — page 26
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by PricewaterhouseCoopers LLP. Discloses 4 of 6 completeness components.

Structured financials (annual return, FY ending 30/06/2025)

Total income
£83.7m
Total spending
£84.4m
Cost of raising funds
£63.3m
Reserves (reported)
£70.4m
Employees
643

Reported reserves equal ~10.0 months of spending — above the median for charities its size (median 4.6 months; benchmarks).

Trustees

Trustee list from the Charity Commission register (current, not historical).

Operates in: Throughout England And Wales

Income and spending

Financial year endIncomeSpending
30/06/2025£83.7m£84.4m
30/06/2024£83.2m£87.4m
30/06/2023£87.4m£86.2m
30/06/2022£86.7m£84.9m
30/06/2021£88.9m£84.6m

Common questions

Is CONSUMERS' ASSOCIATION financially healthy?

The accounts state that total income for the year was £83.7m, with net expenditure of £0.7m, resulting in a net movement in funds of £1.3m. The charity holds unrestricted reserves of £70.4m, which the trustees consider sufficient to meet working capital needs and provide protection against potential risks. The going concern basis is adopted with no material uncertainties identified. Its FY2025 accounts were audited by PricewaterhouseCoopers LLP.