CONSUMERS' ASSOCIATION
We aim to empower consumers to make informed choices about goods and services by undertaking research and publishing the results of that research. In so doing, we aim to change the way markets work to ensure they are fair and work in the best interests of consumers.
Financial health, per its FY2025 accounts
The accounts state that total income for the year was £83.7m, with net expenditure of £0.7m, resulting in a net movement in funds of £1.3m. The charity holds unrestricted reserves of £70.4m, which the trustees consider sufficient to meet working capital needs and provide protection against potential risks. The going concern basis is adopted with no material uncertainties identified.
What the accounts disclose
“Income from trading activities 81,480”
“The Council of Trustees’ policy is to annually review the Group’s reserve levels to ensure they are sufficient: – Ensuring there is sufficient working capital across the Group; – Providing some protection against potential risks that could impact the organisation; and – Offering some flexibility should investment need to be made within the business.”
“In 2024/25, the Consumers’ Association’s sole trading subsidiary was Which? Limited, a limited company (no. 00677665).” — page 26
In the news
- Press conference of Armenian Consumers’ Association Chairman Armen Poghosyan (PAN.am)
- Press conference of Armenian Consumers’ Association Chairman Armen Poghosyan, National Academy of Armenian Consumers President Mileta Hakobyan, experts of the academy Mileta Aristakesyan and Frunze Haytyan
- Mobile Phone Consumers Association calls for stronger oversight of international roaming services
- Armenian Consumers’ Association: fast food not for Armenia (PAN.am)
- Press conference of Armenian Consumers’ Association Chairman Armen Poghosyan and ‘Hands off our pockets’ initiative’s coordinator Armen Yepremyan
- Consumers Association records 1,511 e-kalathi price reductions in August
- Sarawak Consumers Association urges crackdown on services scams involving foreigners
- Press conference of Armenian Consumers’ Association Chairman Armen Poghosyan (PAN.am)
Property (HM Land Registry)
Structured financials (annual return, FY ending 30/06/2025)
Trustees
- KEVIN HARRY GASKELLchair
- ADAM EMMANUEL SHUTKEVER
- CHRISTINE FORDE
- CHRISTOPHER JOHN WOOLARD CBE
- Charles David WANDER
- DAVID PETER WOODWARD
- Emma Justine Shaw
- Jane Louise Cadell
- RICHARD DAVID SIBBICK
- SHARON GRANT OBE
- Victoria Glynis Oakley
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 30/06/2025 | £83.7m | £84.4m |
| 30/06/2024 | £83.2m | £87.4m |
| 30/06/2023 | £87.4m | £86.2m |
| 30/06/2022 | £86.7m | £84.9m |
| 30/06/2021 | £88.9m | £84.6m |
Common questions
Is CONSUMERS' ASSOCIATION financially healthy?
Per its FY2025 accounts: The accounts state that total income for the year was £83.7m, with net expenditure of £0.7m, resulting in a net movement in funds of £1.3m. The charity holds unrestricted reserves of £70.4m, which the trustees consider sufficient to meet working capital needs and provide protection against potential risks. The going concern basis is adopted with no material uncertainties identified. Its FY2025 accounts were audited by PricewaterhouseCoopers LLP.
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| CLEAN AIR FUND | 1 | £111k |
| THE INTERNATIONAL LEAGUE OF DERMATOLOGICAL SOCIETIES | 1 | £5k |
Charities like this
- CONSUMERS INTERNATIONAL
- ASSOCIATION OF MEDICAL RESEARCH CHARITIES
- THE SOCIAL RESEARCH ASSOCIATION
- POVERTY ALLEVIATORS
- THE FOCUS FOUNDATION
- OPERATIONAL RESEARCH SOCIETY LIMITED
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CONSUMERS' ASSOCIATION | £83.7m | — | — | unclear | — | no doubt |
| CONSUMERS INTERNATIONAL | £2.7m | — | — | unclear | — | no doubt |
| ASSOCIATION OF MEDICAL RESEARCH CHARITIES | £1.3m | — | — | within | — | no doubt |
| THE SOCIAL RESEARCH ASSOCIATION | £690k | — | 0 | above | — | no doubt |
| POVERTY ALLEVIATORS | £126k | — | 0 | unclear | — | no doubt |
| THE FOCUS FOUNDATION | £1.6m | — | 0 | unclear | 4.0% | no doubt |