MILESTONES TRUST
Registered charity 294377 · accounts filings on the Charity Commission register · also known as ASPECTS, ASPECTS AND MILESTONES TRUST, FRENCHAY AND SOUTHMEAD CARE TRUST, FRENCHAY MENTAL HANDICAP TRUST, MILESTONES, ON THE UP
The Trust provides support to adults with learning disabilities and mental health needs. We offer Nursing and Residential Care in around 50 homes in the Bristol area, as well as Supported Living, Short Breaks, Day Care and Home Care. Services are tailored to meet individual needs and to support people to achieve their own goals.
Causes: Disability · Accommodation/housing · website · Get email alerts
Financial health, per its FY2025 accounts
The accounts state that the Trust achieved an operational surplus of £3,479,929 for the year ended 31 March 2025, driven by improved staff retention, reduced agency spend, and the merger with White Horse Care Trust. Per the trustees' report, the Trust holds free reserves of £8.5m, which sits within its stated target range of £7m to £12.5m, and maintains a strong balance sheet with no outstanding debt.
Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.
What the accounts disclose
Fundraising cost ratio: 21.4% of fundraised income, as disclosed
“Fundraising costs of £59,959 (see Note 9) relate primarily to the internal Trust costs attributed to supporting this function. During 2024/25 grants and donations of £280,955 were received” — page 10
Per its FY2025 accounts as filed with the Charity Commission.
Accounts audited by Forvis Mazars LLP. Discloses 3 of 6 completeness components.
Corporate structure
Public fundraising profile: JustGiving — Milestones Trust (matched by registered charity number).
Company officers (Companies House)
Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.
- MONK, Susan Jane — director, appointed 29/06/2026on trustee list
- ARNOLD, James John — director, appointed 01/11/2025on trustee list
- DOMINY, Katie Louise — director, appointed 23/06/2025on trustee list
- BROWN, Lorraine — director, appointed 23/06/2025on trustee list
- LAWRY, Janet Rosemary — director, appointed 26/09/2023on trustee list
- LOCK, Paula Clara — director, appointed 26/09/2023on trustee list
- BAINES-THOMAS, Neil Graham — director, appointed 27/09/2022on trustee list
- SARPONG, David Boateng, Mr. — director, appointed 13/12/2021on trustee list
- JENKINSON, Timothy Simon — director, appointed 29/03/2021on trustee list
- JONES, Susan Joy — director, appointed 16/11/2020on trustee list
- CUMMINGS, Susan Sturgis — director, appointed 14/09/2020on trustee list
- NORDBERG, Donald Edward — director, appointed 26/03/2018on trustee list
- PEARCE, Hilary Ann — secretary, appointed 04/12/2017
Official officers record.
Public-sector contracts awarded
From the official Contracts Finder and Find a Tender notices (supplier matched by exact registered name). Contract income is distinct from grants.
Property (HM Land Registry)
15 registered titles in England and Wales held by the charity’s company or corporate body (6 freehold); recorded price paid £1.8m. All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.
CQC provider record: Milestones Trust — Registered, 67 registered locations, 3 regulated activities, last inspected 13/04/2023.charity number confirmed by CQC CQC record
Public profiles (found on the charity’s own website): facebook (1,744 followers) · instagram (692 followers)
Structured financials (annual return, FY ending 31/03/2025)
Cost of raising funds
£60k
Reported reserves equal ~2.7 months of spending — below the median for charities its size (median 4.6 months; benchmarks).
Per its annual return, largest income source: Charitable activities (91% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.
Per its annual return, cost of raising funds: 0.1% of total income — below the median for charities its size (3.8%) (benchmarks).
Care Quality Commission ratings
CQC inspection ratings for services run by a provider matching this charity’s name (matched by name; verify provider identity on CQC’s site).
- 121 Watleys End Road: Requires improvement (11/03/2026) · CQC record
- 63 Coronation Road: Requires improvement (29/06/2026) · CQC record
- 58 Crantock Drive: Good (18/02/2020) · CQC record
- Fairburn: Good (25/12/2018) · CQC record
- 120 Furber Road: Good (23/03/2026) · CQC record
- 77 Gloucester Road North: Good (15/04/2023) · CQC record
- Mayo House: Outstanding (21/02/2019) · CQC record
- 80-82 London Road: Good (18/04/2018) · CQC record
- 50 Vassall Road: Good (23/07/2026) · CQC record
- Elysian Villas: Good (11/09/2019) · CQC record
Register events
- Received assets from another charity (27/11/2025) — per the register’s event history; asset transfers typically record mergers or reorganisations.
- Donald Edward Nordbergchair
- James John Arnold
- Janet Rosemary Lawry · trustee of 1 other charity
- Katie Louise Dominy
- Lorraine Brown
- Neil Graham Baines-Thomas
- Paula Clara Lock
- Professor David Boateng Sarpong
- Susan Jane Monk
- Susan Joy Jones
- Susan Sturgis Cummings
- Timothy Simon Jenkinson · trustee of 1 other charity
Trustee list from the Charity Commission register (current, not historical).
Operates in: Bath And North East Somerset · Bristol City · Gloucestershire · North Somerset · South Gloucestershire · Swindon · Wiltshire
Income and spending
Common questions
Is MILESTONES TRUST financially healthy?
Per its FY2025 accounts: The accounts state that the Trust achieved an operational surplus of £3,479,929 for the year ended 31 March 2025, driven by improved staff retention, reduced agency spend, and the merger with White Horse Care Trust. Per the trustees' report, the Trust holds free reserves of £8.5m, which sits within its stated target range of £7m to £12.5m, and maintains a strong balance sheet with no outstanding debt. Its FY2025 accounts were audited by Forvis Mazars LLP.
Government & lottery funding
Grants to this charity published as open data by government and lottery funders (360Giving).
Funders of similar charities
Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.
Charities like this
Semantically similar by activities and financial character, from our analysed corpus. Compare with MINSTEAD TRUST.
Side by side with its peers
Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.