SERVE

Registered charity 1043321 · accounts filings on the Charity Commission register

Serve is a voluntary organisation and a registered charity providing services and assistance to older people, adults with disabilities, and their carers in North Northamptonshire and surrounding areas to enable people to remain living independently in their own home*Personal and Domestic Care *Home Help*Befriending*Day Centre Activities*Community Transport*Support for Family Carers

Causes: Education/training · The Advancement Of Health Or Saving Of Lives · Disability · website · Get email alerts

Latest income
£1.4m
Latest spending
£1.6m
Registered
1995
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity incurred a net loss of £181,377 for the year ended 31 March 2025, resulting in a decrease in unrestricted reserves from £727,917 to £547,755. Per the trustees' report, the charity is dependent on securing an overdraft facility of £150,000 and implementing cost reductions to maintain liquidity, with auditors identifying a material uncertainty regarding its ability to continue as a going concern.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: Care Charges (60% of income)
“Care Charges 859,301 - 859,301 790,328” — page 14
Per its FY2025 accounts as filed with the Charity Commission.
Reserves position: below the charity's own stated reserves policy (held: £548k; policy: three months’ operational costs)
“Based on 2025 expenditure, this level of unrestricted funds is sufficient to cover approximately 1.8 months of operational costs (£243,475).” — page 8
Per its FY2025 accounts as filed with the Charity Commission.
Going concern: material uncertainty disclosed
“These conditions indicate the existence of a material uncertainty that may cast significant doubt on the company’s ability to continue as a going concern.” — page 29
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: The charity loaned the CEO £352. The amount outstanding at the year end was £252. This has been cleared after the year end.
“During the year, the charity loaned the CEO £352. The amount outstanding at the year end was £252. This has been cleared after the year end.” — page 29
“During the year, an individual related to a trustee received employment related remuneration totalling £1,121 (2024 £13,237).” — page 29
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: An individual related to a trustee received employment related remuneration totalling £1,121.
“During the year, the charity loaned the CEO £352. The amount outstanding at the year end was £252. This has been cleared after the year end.” — page 29
“During the year, an individual related to a trustee received employment related remuneration totalling £1,121 (2024 £13,237).” — page 29
Per its FY2025 accounts as filed with the Charity Commission.
Governance: The Trustees were not in a position to approve the budget for 2024/25 within the expected timeframe. This was due to concerns regarding the timeliness and reliability of management accounting information available at the point of review. During the period, financial records and management accounts were not consistently up to date, and in some instances lacked the level of accuracy and completeness required to support robust budgeting and financial forecasting.
“The Trustees were not in a position to approve the budget for 2024/25 within the expected timeframe. This was due to concerns regarding the timeliness and reliability of management accounting information available at the point of review. During the period, financial records and management accounts were not consistently up to date, and in some instances lacked the level of accuracy and completeness required to support robust budgeting and financial forecasting.” — page 7
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Elsby & Co (Sywell) Ltd. Discloses 5 of 6 completeness components.

Year-over-year changes

Comparing this charity’s FY2024 and FY2025 accounts as analysed by this site.

Corporate structure

Public fundraising profile: JustGiving — serve (matched by registered charity number).

Leadership, per the charity’s website

Listed on the charity’s own website when we last crawled it; roles may have changed. Pay-band disclosures above are anonymous statutory disclosures and are not attributed to any named individual.

Funders the charity credits

Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Property (HM Land Registry)

2 registered titles in England and Wales held by the charity’s company or corporate body (1 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

CQC provider record: Serve — Registered, 3 registered locations, 1 regulated activity, last inspected 15/11/2019.charity number confirmed by CQC CQC record

Public profiles (found on the charity’s own website): facebook

Structured financials (annual return, FY ending 31/03/2025)

Total income
£1.4m
Total spending
£1.6m
Cost of raising funds
£14k
Reserves (reported)
£548k
Employees
73

Reported reserves equal ~4.0 months of spending — below the median for charities its size (median 4.8 months; benchmarks).

Per its annual return, largest income source: Other (60% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.9% of total income — below the median for charities its size (5.2%) (benchmarks).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Bedford · Central Bedfordshire · Northamptonshire

Income and spending

Financial year endIncomeSpending
31/03/2025£1.4m£1.6m
31/03/2024£1.6m£1.6m
31/03/2023£1.2m£1.3m
31/03/2022£1.1m£1.0m
31/03/2021£1.6m£1.0m

Common questions

Is SERVE financially healthy?

Per its FY2025 accounts: The accounts state that the charity incurred a net loss of £181,377 for the year ended 31 March 2025, resulting in a decrease in unrestricted reserves from £727,917 to £547,755. Per the trustees' report, the charity is dependent on securing an overdraft facility of £150,000 and implementing cost reductions to maintain liquidity, with auditors identifying a material uncertainty regarding its ability to continue as a going concern. Its FY2025 accounts were audited by Elsby & Co (Sywell) Ltd.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund13/01/2023£9kNeeds and Aspirations
The National Lottery Community Fund29/10/2021£136kSERVEScape
The National Lottery Community Fund29/07/2021£7kDigital Dodgers
UK government05/10/2020£31kCoronavirus Community Support Fund
The National Lottery Community Fund15/05/2020£30kCommunity Wellbeing Resilience
The National Lottery Community Fund27/03/2020£10kRefurbishment of new building
The National Lottery Community Fund21/05/2014£8kLaptop equipment to support elderly and disabled people
The National Lottery Heritage Fund19/03/2014£10k"Here Be Dragons - Myths and Legends in Northamptonshire"
The National Lottery Community Fund07/06/2012£5kKeep House Lift
The National Lottery Community Fund14/10/2005£5kSenior Active Project
The National Lottery Community Fund02/04/2004£5kArts and crafts sessions

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with Servol Community Services.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
SERVE£1.4m—0below—material uncertainty
Servol Community Services FY2025£3.7m—0below—no doubt
SERVE AFGHANISTAN FY2025£1.9m—0unclear—no doubt
NORTHAMPTONSHIRE CARERS FY2025£4.4m—1unclear—no doubt
VOLUNTEER ACTION FY2025£225k—0unclear—no doubt
SERVEDIRECT FY2025£109k—0unclear—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.