SERVE
Registered charity 1043321 · accounts filings on the Charity Commission register
Serve is a voluntary organisation and a registered charity providing services and assistance to older people, adults with disabilities, and their carers in North Northamptonshire and surrounding areas to enable people to remain living independently in their own home*Personal and Domestic Care *Home Help*Befriending*Day Centre Activities*Community Transport*Support for Family Carers
Causes: Education/training · The Advancement Of Health Or Saving Of Lives · Disability · website · Get email alerts
Financial health, per its FY2025 accounts
The accounts state that the charity incurred a net loss of £181,377 for the year ended 31 March 2025, resulting in a decrease in unrestricted reserves from £727,917 to £547,755. Per the trustees' report, the charity is dependent on securing an overdraft facility of £150,000 and implementing cost reductions to maintain liquidity, with auditors identifying a material uncertainty regarding its ability to continue as a going concern.
Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.
What the accounts disclose
Largest income source: Care Charges (60% of income)
“Care Charges 859,301 - 859,301 790,328” — page 14
Per its FY2025 accounts as filed with the Charity Commission.
Reserves position: below the charity's own stated reserves policy (held: £548k; policy: three months’ operational costs)
“Based on 2025 expenditure, this level of unrestricted funds is sufficient to cover approximately 1.8 months of operational costs (£243,475).” — page 8
Per its FY2025 accounts as filed with the Charity Commission.
Going concern: material uncertainty disclosed
“These conditions indicate the existence of a material uncertainty that may cast significant doubt on the company’s ability to continue as a going concern.” — page 29
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: The charity loaned the CEO £352. The amount outstanding at the year end was £252. This has been cleared after the year end.
“During the year, the charity loaned the CEO £352. The amount outstanding at the year end was £252. This has been cleared after the year end.” — page 29
“During the year, an individual related to a trustee received employment related remuneration totalling £1,121 (2024 £13,237).” — page 29
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: An individual related to a trustee received employment related remuneration totalling £1,121.
“During the year, the charity loaned the CEO £352. The amount outstanding at the year end was £252. This has been cleared after the year end.” — page 29
“During the year, an individual related to a trustee received employment related remuneration totalling £1,121 (2024 £13,237).” — page 29
Per its FY2025 accounts as filed with the Charity Commission.
Governance: The Trustees were not in a position to approve the budget for 2024/25 within the expected timeframe. This was due to concerns regarding the timeliness and reliability of management accounting information available at the point of review. During the period, financial records and management accounts were not consistently up to date, and in some instances lacked the level of accuracy and completeness required to support robust budgeting and financial forecasting.
“The Trustees were not in a position to approve the budget for 2024/25 within the expected timeframe. This was due to concerns regarding the timeliness and reliability of management accounting information available at the point of review. During the period, financial records and management accounts were not consistently up to date, and in some instances lacked the level of accuracy and completeness required to support robust budgeting and financial forecasting.” — page 7
Per its FY2025 accounts as filed with the Charity Commission.
Accounts audited by Elsby & Co (Sywell) Ltd. Discloses 5 of 6 completeness components.
Year-over-year changes
- Reserves position vs the charity's own policy moved from "above" (FY2024) to "below" (FY2025).
- Going concern: going-concern doubt noted (FY2024) → material uncertainty (FY2025).
Comparing this charity’s FY2024 and FY2025 accounts as analysed by this site.
Corporate structure
Public fundraising profile: JustGiving — serve (matched by registered charity number).
Leadership, per the charity’s website
- Tony Gibbs — Chief Executive Officer (source)
- Anita Harvey — Chair (source)
Listed on the charity’s own website when we last crawled it; roles may have changed. Pay-band disclosures above are anonymous statutory disclosures and are not attributed to any named individual.
Funders the charity credits
Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).
- ADDL — “We are deeply grateful to the following trusts and foundations who have supported SERVE generously over many years ADDL” (source page)
Company officers (Companies House)
Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.
- HARVEY, Anita Alison — director, appointed 15/01/2024on trustee list
- WILSON, Rachel Ann — director, appointed 15/01/2024on trustee list
- JAMES, Timothy David Richard — director, appointed 17/07/2019on trustee list
- CUNLIFFE, Zara Elizabeth — director, appointed 27/04/2016on trustee list
- GIBBS, Anthony William — secretary, appointed 01/11/2024
Official officers record.
Property (HM Land Registry)
2 registered titles in England and Wales held by the charity’s company or corporate body (1 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.
CQC provider record: Serve — Registered, 3 registered locations, 1 regulated activity, last inspected 15/11/2019.charity number confirmed by CQC CQC record
Public profiles (found on the charity’s own website): facebook
Structured financials (annual return, FY ending 31/03/2025)
Cost of raising funds
£14k
Reported reserves equal ~4.0 months of spending — below the median for charities its size (median 4.8 months; benchmarks).
Per its annual return, largest income source: Other (60% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.
Per its annual return, cost of raising funds: 0.9% of total income — below the median for charities its size (5.2%) (benchmarks).
Register events
- Received assets from another charity (05/11/2020) — per the register’s event history; asset transfers typically record mergers or reorganisations.
Trustee list from the Charity Commission register (current, not historical).
Operates in: Bedford · Central Bedfordshire · Northamptonshire
Income and spending
Common questions
Is SERVE financially healthy?
Per its FY2025 accounts: The accounts state that the charity incurred a net loss of £181,377 for the year ended 31 March 2025, resulting in a decrease in unrestricted reserves from £727,917 to £547,755. Per the trustees' report, the charity is dependent on securing an overdraft facility of £150,000 and implementing cost reductions to maintain liquidity, with auditors identifying a material uncertainty regarding its ability to continue as a going concern. Its FY2025 accounts were audited by Elsby & Co (Sywell) Ltd.
Government & lottery funding
Grants to this charity published as open data by government and lottery funders (360Giving).
Funders of similar charities
Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.
Charities like this
Semantically similar by activities and financial character, from our analysed corpus. Compare with Servol Community Services.
Side by side with its peers
Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.