FOUNDATION FOR CREDIT COUNSELLING

Registered charity 1016630 · accounts filings on the Charity Commission register · also known as CCCS, CONSUMER CREDIT COUNSELLING SERVICE, STEPCHANGE DEBT CHARITY · also registered in Scotland as SC046263 (OSCR)

Foundation for Credit Counselling's principal activities are to provide free debt advice to the financially distressed and following advice either via telephone or online, to provide a range of debt management solutions to meet client needs such as debt management plans and a range of insolvency solutions.

Causes: The Prevention Or Relief Of Poverty · website · Get email alerts

Latest income
£64.5m
Latest spending
£61.9m
Registered
1993
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the group ended the year with a net surplus of £2.7m and total reserves of £15.9m, which falls within the Board-approved policy range of £10m to £18m. The charity reported strong liquidity with £9.3m in cash and cash equivalents, well above the FCA-mandated minimum of £5.25m. The auditor confirmed that the use of the going concern basis was appropriate with no material uncertainties identified.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Related-party transaction: Trustee Nick Caplan is a Director at Vitality Health Limited; StepChange paid £34,560 for employee health services.
“One of StepChange’s Trustees, Nick Caplin is also a Director at Vitality Health Limited. A total amount of £34,560 was paid to Vitality Health Limited by StepChange in the year 2025 for employee health services (2024:£36,000). There were no other related party transactions in either year.”
“The charity provided a loan of £48,200 (2024: £300,000) to Consumer Credit Counselling Service (Equity Release) which was written off within the accounting period.”
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: Charity provided a loan of £48,200 to subsidiary Consumer Credit Counselling Service (Equity Release), which was written off.
“One of StepChange’s Trustees, Nick Caplin is also a Director at Vitality Health Limited. A total amount of £34,560 was paid to Vitality Health Limited by StepChange in the year 2025 for employee health services (2024:£36,000). There were no other related party transactions in either year.”
“The charity provided a loan of £48,200 (2024: £300,000) to Consumer Credit Counselling Service (Equity Release) which was written off within the accounting period.”
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by PKF Littlejohn LLP. Discloses 3 of 6 completeness components.

Property (HM Land Registry)

7 registered titles in England and Wales held by the charity’s company or corporate body (0 freehold); recorded price paid £262k. All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Trustpilot: StepChange Debt Charity scores 4.6/5 from 2,671 reviews (source) — reviews usually concern the charity’s shops or services, not its charitable performance.

Public profiles (found on the charity’s own website): facebook (18,535 likes)

Structured financials (annual return, FY ending 31/12/2025)

Total income
£64.5m
Total spending
£61.9m
Cost of raising funds
£1.9m
Reserves (reported)
£13.4m
Employees
1,065

Reported reserves equal ~2.6 months of spending — below the median for charities its size (median 4.6 months; benchmarks).

Per its annual return, largest income source: Charitable activities (71% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 3.0% of total income — below the median for charities its size (3.8%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Northern Ireland · Scotland · Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/12/2025£64.5m£61.9m
31/12/2024£58.4m£59.5m
31/12/2023£54.7m£59.5m
31/12/2022£62.0m£59.9m
31/12/2021£61.0m£61.6m

Common questions

Is FOUNDATION FOR CREDIT COUNSELLING financially healthy?

Per its FY2025 accounts: The accounts state that the group ended the year with a net surplus of £2.7m and total reserves of £15.9m, which falls within the Board-approved policy range of £10m to £18m. The charity reported strong liquidity with £9.3m in cash and cash equivalents, well above the FCA-mandated minimum of £5.25m. The auditor confirmed that the use of the going concern basis was appropriate with no material uncertainties identified. Its FY2025 accounts were audited by PKF Littlejohn LLP.

Who funds FOUNDATION FOR CREDIT COUNSELLING?

Funders whose own accounts filings name FOUNDATION FOR CREDIT COUNSELLING as a grant recipient include MOONDANCE FOUNDATION.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
MOONDANCE FOUNDATIONFY2023£113k

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CENTRE FOR RESPONSIBLE CREDIT LTD.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
FOUNDATION FOR CREDIT COUNSELLING£64.5m——unclear—no doubt
CENTRE FOR RESPONSIBLE CREDIT LTD FY2025£385k—0above—no doubt
MONEY ADVICE TRUST FY2025£19.9m£140,000 - £149,999—unclear—no doubt
THE COUNSELLING FOUNDATION FY2024£2.1m—2unclear—no doubt
COMMUNITY MONEY ADVICE LTD FY2025£512k—0below—no doubt
CHELMSFORD COUNSELLING FOUNDATION FY2025£268k—0unclear—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.