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FOUNDATION FOR CREDIT COUNSELLING

Registered charity 1016630 · accounts filings on the Charity Commission register · also known as CCCS, CONSUMER CREDIT COUNSELLING SERVICE, STEPCHANGE DEBT CHARITY · also registered in Scotland as SC046263 (OSCR)

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Latest income
£64.5m
Latest spending
£61.9m
Registered
1993
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the group ended the year with a net surplus of £2.7m and total reserves of £15.9m, which falls within the Board-approved policy range of £10m to £18m. The charity reported strong liquidity with £9.3m in cash and cash equivalents, well above the FCA-mandated minimum of £5.25m. The auditor confirmed that the use of the going concern basis was appropriate with no material uncertainties identified.

What the accounts disclose

Related-party transaction: Trustee Nick Caplan is a Director at Vitality Health Limited; StepChange paid £34,560 for employee health services.
“One of StepChange’s Trustees, Nick Caplin is also a Director at Vitality Health Limited. A total amount of £34,560 was paid to Vitality Health Limited by StepChange in the year 2025 for employee health services (2024:£36,000). There were no other related party transactions in either year.”
“The charity provided a loan of £48,200 (2024: £300,000) to Consumer Credit Counselling Service (Equity Release) which was written off within the accounting period.”
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: Charity provided a loan of £48,200 to subsidiary Consumer Credit Counselling Service (Equity Release), which was written off.
“One of StepChange’s Trustees, Nick Caplin is also a Director at Vitality Health Limited. A total amount of £34,560 was paid to Vitality Health Limited by StepChange in the year 2025 for employee health services (2024:£36,000). There were no other related party transactions in either year.”
“The charity provided a loan of £48,200 (2024: £300,000) to Consumer Credit Counselling Service (Equity Release) which was written off within the accounting period.”
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by PKF Littlejohn LLP. Discloses 3 of 6 completeness components.

Structured financials (annual return, FY ending 31/12/2025)

Total income
£64.5m
Total spending
£61.9m
Cost of raising funds
£1.9m
Reserves (reported)
£13.4m
Employees
1,065

Reported reserves equal ~2.6 months of spending — below the median for charities its size (median 4.6 months; benchmarks).

Trustees

Trustee list from the Charity Commission register (current, not historical).

Operates in: Northern Ireland · Scotland · Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/12/2025£64.5m£61.9m
31/12/2024£58.4m£59.5m
31/12/2023£54.7m£59.5m
31/12/2022£62.0m£59.9m
31/12/2021£61.0m£61.6m

Common questions

Is FOUNDATION FOR CREDIT COUNSELLING financially healthy?

The accounts state that the group ended the year with a net surplus of £2.7m and total reserves of £15.9m, which falls within the Board-approved policy range of £10m to £18m. The charity reported strong liquidity with £9.3m in cash and cash equivalents, well above the FCA-mandated minimum of £5.25m. The auditor confirmed that the use of the going concern basis was appropriate with no material uncertainties identified. Its FY2025 accounts were audited by PKF Littlejohn LLP.